Terrace/patio

Reviews of Ramkota Hotel & Conference Center

3 out of 5
Ramkota Hotel & Conference Center
800 N Poplar St, Casper, WY

Reviews

7.8

Good

Rating 10 - Excellent. 371 out of 1005 reviews" "
Rating 8 - Good. 317 out of 1005 reviews" "
Rating 6 - Okay. 178 out of 1005 reviews" "
Rating 4 - Poor. 85 out of 1005 reviews" "
Rating 2 - Terrible. 54 out of 1005 reviews" "

8.0/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Cody

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The swimming area is great for kids & the breakfast is always pretty good. However, don’t get a pool access room if you want to sleep. It is loud until the pool closes at 10 & if there’s an event in a banquet room, you hear all of that as well
Stayed 1 night in Mar 2024
Response from Nazy on Mar 18, 2024
Thank you, Cody, for taking time to write a review of your recent stay. We sincerely appreciate your business and hope you will return, soon! We promise to find a room that is away from the pool and Terrace area!

8/10 Good

Kelli

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, good restaurant, and very friendly staff! Will stay here again
Stayed 1 night in Mar 2024
Response from Nazy on Mar 18, 2024
Thank you for taking time to write a review of your recent stay, Kelli. We hope to see you, again, soon!

8/10 Good

Tiffany

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed at this property numerous times and never disappoints.
Stayed 1 night in Mar 2024
Response from Nazy on Mar 11, 2024
Thank you, Tiffany, for taking time to write a review of your recent stay. We sincerely appreciate your patronage and look forward to seeing you, again, when your travels bring you to Casper!

10/10 Excellent

Tamara

Stayed 1 night in Mar 2024
Response from Nazy on Mar 25, 2024
Thank you, Tamara, for taking time to rate your recent stay. We hope you will return to the Casper Ramkota the next time your travels bring you our way!

8/10 Good

Michelle

Stayed 1 night in Feb 2024
Response from Nazy on Mar 25, 2024
Thank you, Michelle, for taking time to post a rating of your recent stay. We hope you will come back and see us the next time your travels bring you to Casper

6/10 Okay

Julie

Disliked: Staff & service
Just mid across the board. Front desk staff was adequate but not friendly or kind. Pool is very small, only 3ft. Just over-all less than.
Stayed 1 night in Feb 2024
Response from Makayla DeWitt on Feb 27, 2024
I do apologize about the front desk staff. I will talk to the front desk staff to ensure they are being as friendly as possible.

4/10 Poor

Melissa

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Nazy on Mar 25, 2024
Thank you for taking time to rate your recent stay. We apologize that we weren't able to exceed your expectations. Your patronage is appreciated.

10/10 Excellent

Brandon

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place. Beth at frint desk very helpful.
Stayed 1 night in Feb 2024
Response from Makayla DeWitt on Feb 21, 2024
Thank you. We hope to see you again soon.

6/10 Okay

Megan, Anchorage

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from Nazy on Feb 8, 2024
Thank you for your recent stay. We hope to see you, again, soon!

6/10 Okay

Margaret, West Jordan

Traveled with family and small children
Liked: Amenities
Disliked: Property conditions & facilities
Old property in need of maintenance. Elevators are sketchy, the breakfast is limited and of average to low average quality. Staff was friendly-ish but told you nothing about breakfast, pool hours, etc.
Stayed 1 night in Feb 2024
Response from Nazy on Feb 8, 2024
Thank you for taking time to post a review of your recent stay.

10/10 Excellent

Molly

Stayed 1 night in Feb 2024
Response from Nazy on Mar 25, 2024
Thank you, Molly, for posting a rating of your recent stay at the Casper Ramkota. We sincerely appreciate you and hope you will return to see us the next time you are in Casper!

8/10 Good

Rodney

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A little miscommunication about getting a fan for the room. No signs to inform they were going to be working on fire alarm system, no mid stay room service. Otherwise, pretty decent stay. Kids had fun playing in the pool.
Stayed 3 nights in Jan 2024
Response from Nazy on Feb 1, 2024
We appreciate you taking time to write a review of your recent stay. We sincerely apologize for the fire alarm testing and you not receiving proper notice. Our management team will share your review in order to make improvements. We hope you will return the next time your travels bring you to Casper.

8/10 Good

John

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was nice and convenient
Stayed 1 night in Jan 2024
Response from Makayla DeWitt on Feb 1, 2024
Thank you we hope to see you again soon.

6/10 Okay

KeriAnne

Stayed 2 nights in Jan 2024
Response from Nazy on Feb 1, 2024
Thank you for taking time to rate your recent stay. We sincerely appreciate your business.

10/10 Excellent

Yuly

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place
Stayed 2 nights in Jan 2024
Response from Makayla DeWitt on Feb 1, 2024
Thank you we hope to see you again soon.

10/10 Excellent

Jason

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place!
Stayed 1 night in Jan 2024
Response from Makayla DeWitt on Jan 24, 2024
We are very happy you enjoyed your stay. We hope to see you again soon

2/10 Terrible

Michaela

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
They had a group of kiddos checked in for a tournament and it made our stay there absolutely horrible. I just had twins. Just got diagnosed with end stage heart failure and won't be around much longer. I came to Casper to see my son for what may be the last time. My 5-7 year olds couldn't enjoy the pool because it was overcrowded. No one could sleep until 1am. Unattended children where knocking hysterically and running down the Halls. The older boys wouldn't allow my one son to get water downstairs. I also felt uncomfortable by the pool side rooms. I feel like a man with bad intentions could rent one of those rooms and with a night like I had when I was there kids can go missing or get hurt. My Sausages where pink and luke warm for breakfast. That was the icing on the cake. Very very unsatisfied. My trip to visit my son was not great because of this stay.
Stayed 1 night in Jan 2024
Response from Nazy on Feb 8, 2024
We are so sorry that your stay was not what you expected. Our management team has reviewed your comments and taken steps to make pool time and team stays more enjoyable for everyone. Thank you for reaching out, again. We appreciate you taking time to write this review.

2/10 Terrible

Betsy

Traveled with family and small children, Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
I used to love this motel how ever my stay this weekend was horrible and manager didn’t want to do anything about it. The pool was over crowded with kids who were clearly too old for the equipment and the menu to the restaurant was very limited. Our room wasn’t clean nor did we recieve any new towels for our stay
Stayed 2 nights in Jan 2024
Response from Nazy on Feb 2, 2024
We appreciate you taking the time to rate your recent stay. We apologize that we were unable to exceed your expectations and want for you to know that our management team has discussed your comments.

10/10 Excellent

John

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every time we go to Casper we need to stay the night this is the place we've always stayed five hot tubs in a pool and can't forget the koi fish pond super nice
Stayed 2 nights in Jan 2024
Response from Makayla DeWitt on Feb 1, 2024
Thank you. We look forward to seeing you again.

6/10 Okay

Katie

Disliked: Cleanliness
Front desk staff was not very friendly. Room was ratty and there were a few black hairs on the sheets. Will not stay here again
Stayed 1 night in Jan 2024
Response from Nazy on Jan 20, 2024
Thank you for taking time to write a review of your recent stay. Our management team has received a copy and will work to improve guest experience. We hope you will consider coming to see us the next time you are in Casper.

6/10 Okay

Cody

Business traveler
Liked: Amenities
Disliked: Property conditions & facilities
Bed was super uncomfortable had a huge low spot in the middle and the room was 80 degrees all night. Not excellent.
Stayed 2 nights in Jan 2024
Response from Nazy on Jan 20, 2024
Thank you for taking time to review your recent stay. We appreciate guest feedback and work hard to improve guest experience, every day. We hope you will return to see us the next time your travels bring you to Casper

10/10 Excellent

Jennifer

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were all wonderful!!
Stayed 2 nights in Jan 2024
Response from Nazy on Jan 20, 2024
Thank you, so much, for taking time to write a review of your recent stay. We hope you'll be back to see us, soon!

8/10 Good

Robin

Traveled with family and small children, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful pool for the kids.
Stayed 2 nights in Jan 2024
Response from Nazy on Jan 20, 2024
Thank you for taking time to post a review of your recent stay. The Ramkota team sincerely appreciates the opportunity to host you and looks forward to seeing you again, soon!

10/10 Excellent

Shannon

Liked: Cleanliness, staff & service, property conditions & facilities
The location and the pool area the breakfast buffet the little restaurant and also the little bar
Stayed 2 nights in Dec 2023
Response from Nazy on Jan 10, 2024
Thank you for taking time to post a rating of your recent stay. We sincerely appreciate it and hope you will come back to see us when your travels bring you back to Casper!

8/10 Good

Ian

Stayed 2 nights in Jan 2024
Response from Makayla DeWitt on Feb 1, 2024
Thank you. We look forward to seeing you again.

8/10 Good

Jennifer

Business traveler
Liked: Cleanliness, staff & service, amenities
Love how this hotel caters to coaches- thank you!
Stayed 2 nights in Jan 2024
Response from Nazy on Jan 10, 2024
Thank you so much for taking time to write a review of your recent stay. We sincerely appreciate having you for a guest and hope to see you, again, soon!

4/10 Poor

Kris

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We were treated rudely @ the front desk on check-in When we got to the room… the Bathroom tub had fly & bugs in it. There was pee in the toilet. Dirty towel hanging on the back of the bathroom door. Ceiling fan was dirty & hanging half way down. We only had 2 towels in the bathroom when I registered for 3 people. My husband had to go get some more. On the 2nd morning we called & asked for our room to be made up as we had used all towels & had dirty diapers in the garbage. When we got back late that evening nothing had been done?? We had to go get clean towels & get garbage bags & take out our garbage. This morning when we went down to breakfast the doors were shut? My husband went to the front desk & they said ‘no breakfast, it’s a holiday’ What??? I’m very disappointed in our stay here!! We have kids living in Casper & we come often, this was our first time staying here, due to it being so much more expensive. I decided we would stay because of the Pool, which was nice for the grandkids. That was the only plus to our stay.
Stayed 4 nights in Dec 2023
Response from Nazy on Jan 7, 2024
We apologize for your less than exceptional stay. Our management team has addressed your comments and look forward to providing future guests with a superior stay. Thank you

2/10 Terrible

Gayla

Traveled with family
Disliked: Staff & service, amenities
We were told there would be free breakfast from 6 to 930, we all headed down and it was closed. I asked the staff up front.. they said we didnt know there wouldnt we since its a holiday. I said well u should let guest know that ahead of time while checking in.. the girl who checked us in said breakfast 6 to 930.... Maybe plan better and be more respectful when u dont
Stayed 1 night in Dec 2023
Response from Nazy on Feb 2, 2024
Thank you for your review. We appreciate your concerns and apologize for the breakfast confusion and inconvenience. Our management team thoroughly discussed this issue and have made changes to our procedures as we go forward.

10/10 Excellent

Marci

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Dec 2023
Response from Nazy on Jan 2, 2024
Thank you for taking time to rate your recent stay. We appreciate your business and hope you will return the next time your travels bring you to Casper.

10/10 Excellent

Franz

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is good
Stayed 1 night in Dec 2023
Response from Nazy on Dec 21, 2023
Thank you, Franz for taking time to rate your recent stay. Our management team shares your information in an effort to improve service for all of our guests. Please have a wonderful holiday season and be sure to come back to see us when your travels bring you Casper!

6/10 Okay

Madeleine

Stayed 1 night in Dec 2023
Response from Nazy on Dec 21, 2023
Thank you, Madelaine for taking time to rate your recent stay. Our management team shares your information in an effort to improve service for all of our guests. Please have a wonderful holiday season!

6/10 Okay

Allan

Stayed 3 nights in Dec 2023
Response from Nazy on Jan 7, 2024
Thanks, Allan, for taking time to post a rating of your recent stay. Please come back and see us the next time your travels bring you to Casper

8/10 Good

Mark

Stayed 1 night in Dec 2023
Response from Nazy on Jan 7, 2024
Thanks, Mark, for taking time to post a rating of your recent stay. Please come back and see us the next time your travels bring you to Casper

6/10 Okay

Deon

Traveled with family
Stayed 1 night in Dec 2023
Response from Nazy on Dec 18, 2023
Thank you for taking time to rate your recent stay. Our management team shares this information in an effort to improve. Please come back and see us, soon!

10/10 Excellent

Jackie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Nazy on Dec 15, 2023
Thank you for taking time to rate your recent stay. Please come and see us, again, soon!

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet stay
easy parking; nice quiet room
Stayed 2 nights in Dec 2023
Response from Nazy on Dec 15, 2023
Thank you for taking time to rate your recent stay with us! Please come back to see us the next time your travels bring you to Casper.

10/10 Excellent

Paige

Stayed 1 night in Dec 2023
Response from Nazy on Jan 2, 2024
Thank you for taking time to rate your recent stay. We appreciate your business and hope you will return the next time your travels bring you to Casper.

2/10 Terrible

Carmella

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bad bad bad don’t stay there.
So bad our room smelled like mold. The shower was leaking water, the sliding door couldn’t open. The table was dirty. The carpet was dirty. Over all just a bad stay the breakfast was terrible. I won’t won’t be staying there anymore.
Stayed 1 night in Dec 2023
Response from Nazy on Dec 15, 2023
Thank you for taking time to let us know about your recent stay. Our management team will review your comments and follow up as necessary.

4/10 Poor

Tyler

Liked: Amenities
Disliked: Cleanliness, staff & service
Stayed 1 night in Dec 2023
Response from Nazy on Jan 2, 2024
Thank you, Tyler, for taking time to rate your recent stay. We apologize that we didn't provide a 5 out of 5 and invite you to reach out to let us know what we could do better. Our management team would love to hear from you.

10/10 Excellent

Patrick

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice amenities, convenient and friendly staff.
We were stranded in Wyoming during a winter storm and quickly booked a stay at Ramkota. Super convenient location! It was inexpensive, nicely maintained and, as a bonus, a pool and hot tub for the kids. The parents (us) really appreciated the on-premises restaurant and bar (two separate spots).
Stayed 1 night in Nov 2023
Response from Nazy on Dec 5, 2023
Thank you very much for your kind words and for enjoying your recent stay. Please come back to see us at the Ramkota whenever your travels bring you back to Casper!

8/10 Good

Cynthia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What I like is that the employees are friendly because they seem to enjoy the company they work for which lends to quality customer service.
Stayed 1 night in Dec 2023
Response from Nazy on Dec 5, 2023
Thank you for taking time to write a review of your recent stay. We sincerely appreciate your comments and hope you will return to the Casper Ramkota for your next Casper stay!

10/10 Excellent

Michael

Stayed 1 night in Dec 2023
Response from Nazy on Jan 2, 2024
Thank you for taking time to rate your recent stay. We appreciate your business and hope you will return the next time your travels bring you to Casper.

4/10 Poor

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service
The linens on one bed smelled strongly of urine. They ran out of extra pillows and a maintenance worker got grumpy at me when my luggage cart was unknowingly parked on his vacuum cord.
Stayed 1 night in Nov 2023
Response from Nazy on Dec 5, 2023
We're sorry you didn't enjoy your recent stay. We've shared your comments with our management team and appreciate you taking time to write a review.

8/10 Good

James

Traveled with partner
Liked: Amenities
The overall was fine. The room was clean. Smoking by staff and people right in the front of the building causing it to be inside the door. The front desk gal was not overly friendly. Here is your room key so the attitude was you can go. A plate sat in the hallway down from us while we were there. The continental breakfast was ok.
Stayed 1 night in Nov 2023
Response from Nazy on Nov 29, 2023
Thank you for taking time to write a review of your recent stay. We appreciate your comments and will make certain our management team utilizes them as we constantly strive to improve guest service. Please come back and see us the next time your travels bring you to Casper.

10/10 Excellent

Jeff

Traveled with family
Liked: Amenities
Very very family friendly A great indoor kid pool Comp breakfast from 0600-0900 every morning is a nice touch The rooms are old and a little dingy, but not bad A great place, well located to the rest of Casper and easy to do with kids
Stayed 1 night in Nov 2023
Response from Nazy on Nov 20, 2023
Thank you for choosing Ramkota. We hope you will come and see us again when your travels bring you back to Casper!

2/10 Terrible

BROOK

Stayed 1 night in Nov 2023
Response from Nazy on Nov 20, 2023
We appreciate you taking time to rate your stay and would really appreciate you contacting the hotel directly to discuss any opportunities for improvement. Thank you!

6/10 Okay

Misty

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Nazy on Nov 20, 2023
Thank you for taking time to rate your recent stay. Please come back and see us, soon!

2/10 Terrible

Barbara

Traveled with family
Disliked: Cleanliness, staff & service, room comfort
Reconsider staying there.
They couldnt find my reservation. They were going to charge a higher rate . But then found reservation. Room by elevator. Kept me awake all night. Blood splatters in different areas. Could not get heat adjusted. No coffee available in day. Couldnt use pool in the morning. For a hot breakfast Ther was only option of making a burrito with sausage thst looked awful.
Stayed 1 night in Nov 2023
Response from Nazy on Nov 14, 2023
We're sorry your stay was not in line with expectations. We are addressing your concerns and appreciate the feedback.

4/10 Poor

Trevor

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
hotel is outdated, short on staff, rooms not very clean and soaps and shampoo for showering were empty. the staff that was there were very helpful and pleasant. the pool is only 3 ft deep and not heated.
Stayed 1 night in Nov 2023
Response from Nazy on Nov 14, 2023
Thank you for taking time to rate your recent stay. We will address your concerns and want for you to know we appreciate you.

6/10 Okay

Travis

Traveled with family
Liked: Room comfort
Stayed 1 night in Nov 2023
Response from Nazy on Nov 14, 2023
Thank you for taking time to post a rating of your recent stay. We appreciate being able to host you.