We booked - but couldn't stay here
Posted Dec 7, 2015
We didn't get to stay as the owner transferred us somewhere else because he said the toilet was blocked and a plumber wasn't available as it was a holiday (although it was only a holiday in Castellana Grotta, not in Alberobello or Putignano).
As we had booked specifically for the pool we were allowed to use it, but had to change in an unlit bathroom area underneath the pool, which wasn't ideal. The pool area was clean, but some of the other outside areas were a little worse for wear. I can't comment on the rooms as we never got to see ours (I have given them an OK as I can't submit this without a rating).
Expedia handled our complaint about the cancellation really well though. So I'd continue to book with Expedia in the future.