Interior

Reviews of Charming House iQs

Charming House iQs
Campiello Querini Stampalia, Castello 4425, Venice, VE

Reviews

9.6

Exceptional

Rating 10 - Excellent. 56 out of 67 reviews" "
Rating 8 - Good. 8 out of 67 reviews" "
Rating 6 - Okay. 3 out of 67 reviews" "
Rating 4 - Poor. 0 out of 67 reviews" "
Rating 2 - Terrible. 0 out of 67 reviews" "

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

10/10 Excellent

Peter

Stayed 2 nights in Oct 2023

10/10 Excellent

Birgit

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Becoming Venetian for a couple of days!
Alexa was very helpful and informative. Explained and made suggestions! We were able to leave our luggage after checking out tuntil we had to catch our ferry. All went well!
Stayed 3 nights in Sep 2023

10/10 Excellent

Stuart

Stayed 3 nights in Sep 2023
Response from Chiara B on Sep 22, 2023
Dear Stuart,Thank you very much for the TOP SCORE. We are glad that you enjoyed your Venetian days.We are looking forward to welcoming you back.Kind regards

10/10 Excellent

Jennifer

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful stay in Venice
We had a great stay at the Charming House iQs. Alexa was so welcoming and arranged a water taxi for us to reach the property and to get back to the airport at the conclusion of our trip. She had some maps ready to help us navigate the city and gave us a list of restaurants and other notable locations to see during our stay.
Stayed 1 night in Aug 2023
Response from Chiara B on Sep 22, 2023
Dear Jennifer,Grazie mille for your review about your recent stay at The iQs. Please be assured that your comments have been shared with Alexa and that you will always be more than welcome in your Venetian home.We are looking forward to welcome you back soon,

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommended- perfect location!
Spacious, private apartments in a beautiful setting right on the canal and close to everything you need in Venice. The pictures on their website are accurate. Alexa is extremely knowledgeable and friendly and takes you in like a family member to make your holiday as comfortable and unforgettable as possible. And most importantly, KLM lost our suitcases when we arrived in Venice and Alexa and Tania went above and beyond in getting them to our room including calling the airport, lost luggage and the delivery service, waiting on the phone line, and ensuring we got our bags, which we finally did. They kept us up to date the whole time via WhatsApp. We were able to relax and enjoy Venice while they took care of those needs. Would absolutely recommend and will absolute return.
View from our room
Stayed 3 nights in Aug 2023
Response from Chiara B. on Sep 30, 2023
Dear Peter,We really appreciate you took the time to send us your precious comments after your stay with us. We are delighted and proud to learn you were impressed with services and team members.We look forward to welcome you back in 2024.Kind regards,

10/10 Excellent

Juan José

Stayed 4 nights in Jul 2023
Response from Chiara B. on Jul 20, 2023
Dear Juan José,thank you very much.Looking forward to welcoming you back in your Venetian Home.

10/10 Excellent

Kinan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2023
Response from Chiara B. on Jul 16, 2023
Dear Kinan,Thank you very much.Looking forward to welcoming you back soon.

10/10 Excellent

Melanie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We staying at Charming House for only 1 night, but Alexa couldn't have been more kind and welcoming to us. She allowed us to drop all our luggage off with her hours before the apartment was ready so we could leave on a boat tour. She really took her time with us to give us some helpful tips on where to go in the area. We really appreciated this extra gesture. My family loved the apartment - it's right in the heart of Venice. You can look out a window and watch gondolas go by and people walking about. You can also close all the windows and shades and have some peace and quiet. The apartment was very clean and well kept. Lovely place and we hope to come back again for a longer stay!
Response from Chiara B on Jul 12, 2023
Dear Melanie,I am at a loss for words! Thank you so much for such gorgeous compliments and taking the time to write this review following your stay with us.We are so proud to have created such a beautiful experience for all of you. Creating unforgettable memories is the highest reward for us.We do hope you will come back very soon in your Venetian home.Kind regards.Chiara B.

10/10 Excellent

melodie

Liked: Cleanliness, staff & service, property conditions & facilities
Alexa was truly the best! So friendly and helpful! The property was close proximity to major sites.
Stayed 3 nights in Jun 2023
Response from Chiara B on Jun 8, 2023
Dear Melodie,We are delighted to read your review and positive feedback following your stay.At the iQs we aim to make your stay memorable and we are happy if you were able to experience this within our walls.We wish you a wonderful summer and can't wait to welcome you back soon in Venice.Chiara B

10/10 Excellent

Stephanie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing apartment on canal
Amazing apartment right on canal. Very clean and comfortable. Alexa and staff were very friendly and informative. In quiet section so not too much outside noise. But just by walking about 50 meters you reach open area with restaurants.
 View from bedroom
View from outside. Room on first floor. One of bedroom window is to the left of main door in this picture. The other windows are around the corner.
Stayed 3 nights in May 2023
Response from Chiara B on May 24, 2023
Dear Stephanie,Thanks for your comments after your recent stay.There is no better satisfaction than reading that you enjoyed your experience with us.Myself, Alexa and the all team wish you a wonderful summer and we can't wait to welcome you back soon in Venice.

8/10 Good

jaehee

Stayed 1 night in Sep 2022

10/10 Excellent

amelia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved it
Amazing apartment for a family of 5, fantastic location, really spacious and lovely and clean. The staff couldn’t be more helpful, they were so kind and helped us with lots of advice. We will definitely stay here again if we come back. Brilliant location
Stayed 1 night in Aug 2022

10/10 Excellent

Willie

Stayed 4 nights in Aug 2022

10/10 Excellent

MARION

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved everything
Stayed 3 nights in Dec 2021

8/10 Good

Thomas

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An excellent choice for a family stay in Venice
We really enjoyed our stay at Charming House IQS. The location was perfect, within walking distance of just about everything worth seeing, and yet slightly out to the touristy hotel areas, such that we could enjoy a stroll to the local bakery, street markets, and restaurants. The suite itself was comfortable, clean, and well appointed for our stay, satisfactory to three children of diverse ages and interests. All in all, an excellent choice for any stay in Venice, of which I will avail upon my next visit.
Stayed 3 nights in Aug 2020
Response from Tania on Sep 3, 2020
Dear Mr Thomas, thank you for your review. We are happy to know that you had a great stay at Charming house IQS and loved its location and comfortable suites. Hope to host your family again in the near future, Tania

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The apartment was amazing! The location was awesome and the staff were very accommodating! My wife and I loved this place! It was a bit more expensive than some of the other places we looked at but it was on par price wise with most of the hotels.
Stayed 2 nights in Sep 2019

10/10 Excellent

Verified traveler

Traveled with group
Liked: Staff & service, amenities, property conditions & facilities
Friendly and helpful staff, great location, and very nice furnishings.
Stayed 2 nights in Aug 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff who went out of their way to be helpful.
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveler

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was extremely helpful and went out of there way to be of assistance. Although the room is in a 600 year old building. The room was modern and well appointed. In addition we like the fact that when we left our hotel room. We exited over a small bridge and into a courtyard. It felt more like an apartment than a hotel.
Stayed 2 nights in Jul 2019
Response from iqs on Jul 24, 2019
Dear Guest, thanks a lot for your nice review. We are glad you appreciated the Charming House IQS and the staff. We are looking forward to see you again. Kind Regards C.B.

8/10 Good

Susie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice apartment, but a dark unit
First of all, this is an apartment, not a boutique hotel. It was difficult to find and it took about 15 minutes for someone to come and open it up. They spoke limited English, so there was some confusion the first evening. The next day Tania came in the morning with croissants and explained everything to us. She was very helpful and charming. She is only there a couple of hours in the morning, so you are pretty much on your own. Our unit was roomie, however dark inside and only 1 bathroom has enough light to apply make up in it. It was fun in that we were right on a canal and could watch/hear as the boats & gondoliers went past.
Stayed 3 nights in Jun 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very well appointed modern hotel suite within a beautiful old building that is ideally situated for San Marco & Realto. We had views over a canal & enjoyed watching the gondolas & other boats going past. Staff were very friendly & welcoming with very good english & the suite was serviced every day. We were treated with a bottle of wine on arrival & the night before departing & delicious croissants every morning, and bottled water was provided. The suite had a small kitchen area with fridge, dishwasher, coffee machine, hob & oven. The shower cubicle was large with a powerful shower. The lounge area had a comfy sofa & TV. The bed was kingsize & very comfortable. Couldn't fault it & hope to return & stay here again.
Stayed 4 nights in Mar 2019

10/10 Excellent

James, London, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic apartment and outstanding location. Thoroughly enjoyed our staff.
Stayed 3 nights in Oct 2018

10/10 Excellent

Roscoe, Golden, CO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel staff were very friendly. Also helpful with making dinner arrangements and finding our way around Venice. Location is superb, close to main attractions yet just far enough away to feel less touristy. We will stay there again if we return to Venice.
Stayed 2 nights in Oct 2018

10/10 Excellent

Verified traveler

Stayed 1 night in Sep 2018

10/10 Excellent

Dan, Oregon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location and outstanding service.
Stayed 3 nights in Jun 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superb location within a 10 minute walk to all of Venice's sites. You can practically reach out and touch the gondoliers gliding by your room windows. Very romantic stay.
Stayed 2 nights in May 2018

10/10 Excellent

Roberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is not a Hotel
Charming IQ is a gem , these are appartmete ver well decorated, Tania an Katherina were extremely helpful and with incredible sense of service . Is very well located close to San Marcos Plaza and the Rialto. The kitchen is very well equipped and they included coffee, Panetone and a Proseco which we enjoyed . Fully recommended .

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A wonderful Venice experience
The apartment is very central and in a pretty location yet a little away from the busy tourist area. It's in a lovely old building with a private bridge but is decorated in a modern, stylish way. It's warm and comfortable. Although it's an apartment we felt very well looked after by Katharina who was there every morning and very friendly and helpful. I also appreciated that other hotel staff made restaurant bookings for us before we arrived.
Stayed 4 nights in Dec 2017

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely suite in good location very stylish with friendly staff
Stayed 3 nights in Dec 2017

10/10 Excellent

sarah, new york

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful boutique apartments in fantastic locatio
Pros: - high end boutique hotel apartment with full kitchen and living room; you're given keys to the entire premises to let yourself in and out of gates, doors, etc. - beautiful location right by center san marco but in a super quiet back canal, right on the water - very private, quiet, luxe; no hordes of tourists around - lovely helpful staff (when they're there!) cons: - no room service, no breakfast other than some croissants brought to you; no staff on call. if you want to be waited on hand and foot, this is not the place for you.
Stayed 2 nights in Sep 2017

10/10 Excellent

Martha, California

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
'Amazing Location'
We only stayed in the home for one night, but we were very happy we chose this home. Tonya (pls forgive me if the name is not right) was AMAZING. She went above and beyond her duties. She made sure we were comfortable, gave us great recommendations, advised on what we should be charged on certain attractions so that we weren't over charged. She went as far as coming in before her start time to since we had an early departure and brought us croissants so that we could have an 'Italian Breakfast'. She was the best...!
Stayed 1 night in Sep 2017

10/10 Excellent

Tim, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, Great accomodation
We visited late September 2017. First this is a great location, arriving by Water Taxi was totally the way to do it! You're right in the middle of everything 5 mins walk to St Mark's Basilica. The team were very welcoming and friendly, the warm croissant's they brought us every morning were a real treat! The apartment was lovely too, nicly decorated and furnished in a modern style, windows directly overlooking a canal just an arms reach below. No issues with the room at all, everything worked, everything in its place. Clean towels and a tidy-up service everyday also a great thing to have in an apartment let. Would definnately return here - and for longer than the weekend we used the apartment for.
Stayed 2 nights in Sep 2017

10/10 Excellent

Rudy, California

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Modern private hotel on a gondola canal
The hotel manager is very friendly, attentive and helpful. She provided a detailed map and marked great places off the beaten path to explore. I will very likely return.
View from our room

10/10 Excellent

Venus, Kentucky, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Venice
Great transportation. Excellent rooms. Would recommend it to anyone going to Venice.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great apartment for our family.
Reception staff very helpful. This apartment has a great location just 5 mins from St Mark's Square in one direction and 5 mins from the Rialto Bridge in the other

10/10 Excellent

RK, Los Angeles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, large room
We booked the iqs suite, and found the room to be huge. The bed is quite firm, but otherwise it was a great experience. The location is unbeatable, being only five minutes from Piazza San Marco and ten minutes from Rialto. The neighborhood is quiet, and off the main tourist trail. Staff is not at the reception 24/7 since it's really a cluster of apartments for rent rather than a full service hotel, but as long as you let them know when you're arriving, someone from the sister property DD724 will be there to check you in.

10/10 Excellent

Tanusha, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, great accommodation
Excellent service and great location. Had a lovely stay. Staff were very attentive and met all our requests.Would definitely stay if visiting Venice again.

10/10 Excellent

Mark, Houston

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable and safe hotel. The concierge was so helpful, and the location couldn't have been more perfect. We would stay there again in a heartbeat.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Private Hotel
A little tricky to find, but manageable. Great staff, warm and friendly appeal. Far better than the general run of the mill places to stay in Venice!

10/10 Excellent

julie, london

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Charming indeed
You have to go there, Tanya is very special everything with a genuine smile and happy to help, we were slightly lost and she came out to find us, over and above her duties. The room was lovely everything you needed windows opened onto canal stunning...very magical experience defiantly go back and would highly highly recommend. Location was great short walk to everything

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Charming boutique hotel, with excellent service.
The hotel was beautiful and location removed just enough from the throngs of tourists. Also, staff were extremely friendly and helpful, making dining reservations throughout the stay.

6/10 Okay

Verified traveler

Liked: Cleanliness, room comfort
Looked Good, but Disappointing....
Pretty little place in a great location, it just did not live up to our expectations or their promises to us. For the money, would have rather stayed someplace else with management on site, a/c throughout, truly non-smoking, reliable free wi-fi, and breakfast/ other arrangements as were initially promised. One of the rooms had clearly been smoked in, which was an health issue for one of us. Promised arrangements did not materialize, although everyone was friendly and kind. Given 2 sets of room keys for 4 people, which was hard if people wanted to go off on their own. One of us got locked out on the front courtyard, no one could help, got completely stranded. If it had just been my husband and I, probably not so much of a big deal, but there were others in our group, and overall it put a damper on our stay. I just don't like broken promises. If you can't deliver, don't make the promised arrangements.

8/10 Good

Joanne, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location for a honeymoon
We travelled to Europe for our honeymoon, staying in Venice for 3 nights in April. IQs is quite difficult to find if you're not familiar with the area but once you're inside it's the cutest little hidden gem. The location is close to St Marks and with great little restaurants scattered close by. The room is spacious enough by European standards with a double shower. Although the room we stayed in one of the showers didn't work. The floor tile/drain may need to be changed as it's a bit rocky standing on it. But overall the bathroom is pleasant and clean. The reception is cool with it's own canal entrance. Would recommend getting a private taxi in and out of the hotel back to the airport port. The staff are very lovely and so helpful. In particular Caterina. We needed help with topping up the credit for our sim and Caterina went out of our way to guide us to the supermarket, spoke to the cashier and loaded the credit onto the phone for us. We did not get a chance to write our thanks in the guest book but would like to say a huge thanks to Caterina for your incredible service and we will be recommending this hotel to all our friends!!! We enjoyed our stay immensely. Will definitely come back.

10/10 Excellent

Mark, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best Hotel in Venice!
My fiancée and I booked one of the suites for 2 nights and the room, location and staff were absolutely fantastic. We would thoroughly recommend this hotel to all (and have already done so to friends), as the staff really make your stay special, as they are extremely helpful, friendly and welcoming. They ask you to treat the hotel as your own home and they really do mean it. We will certainly be back!

10/10 Excellent

Barbara H, Oakland, CA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A sublime treasure
We loved the Charming House~fine service at all levels in a quiet respite from the touristy side of Venice. Doesn't get better than this!

8/10 Good

Lisalou, London, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mr and Mrs in Venice!!
My boyfriend and I stayed at the hotel for a long weekend. We thought the location was fantastic, very central yet away from the crowds.. We stayed in the small double room that had an inter-connecting door, however, it was very quiet and peaceful at the hotel so this was not an issue. The room was done in a modern, contemporary look and was sympathetic to the original design... It was a little dark in the bathroom as other people have mentioned although it didn't cause any problems putting my make up on! Also just be aware there was no bath just a double shower. The hotel staff were very welcoming and so helpful, giving us lots of tips and advice.. They booked us a return trip in a water taxi to the airport which cost us 110 euros and they picked us up right from the hotel private pier which actually is in the reception.. Very cool... The overall feel was like living in your own luxury apartment in Venice and we would definitely recommend this to our friends and family!

10/10 Excellent

Fahad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love it!!
Great experience, enjoyable stay, freindly staff,,, you will never regret if pick this lovely hotel.

10/10 Excellent

Jacqueline

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Un lugar muy especial. Volvería a quedrme.
Stayed 2 nights in Apr 2023
Response from Chiara B. on May 24, 2023
Estimada Jacqueline,Gracias por compartir su experiencia con la comunidad de Expedia.Estoy de acuerdo en que The Charming House iQs es un lugar muy especial y me alegra saber que volverá.

10/10 Excellent

David

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
El lugar está muy bonito y cómodo. Es amplio con dos recámaras y dos baños lo que facilita la convivencia de la familia. Como varios lugares en Venecia es un poco complicado llegar con maletas por tantas escaleras y puentes qué hay. Está muy bien ubicado para conocer varios lugares a pie.
Stayed 1 night in Jul 2022