Ratings based on 1,048 Verified Reviews

4.7 out of 5
97% of guests recommend
4.9 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Montreal

Well located luxury hotel

Posted Dec 10, 2017
Hotel is only 1 boat stop from rail station and 5 minute walk from St.Mark's square. Services was excellent, Room was spacious and impeccably furnished. The only fly in the ointment was malfunctioning thermostat, which was fixed as soon as we complained. Breakfast was included and offered excellent choices. Nice bar. Water taxi moors right to the door. Excellent hotel in all ways.
5 out of 5
Recommended
for Couples
by A verified traveler from Hayle, Cornwall

Romantic Break

Posted Dec 6, 2017
Selected this Hotel for it's location, on a canal less than 5 minutes from the Rialto Bridge. Ideal location, had difficulty finding it the first night, but turned out to be very central for exploring all of Venice. The hotel itself is very pleasant, elegant on the inside. The staff very helpful and friendly. The room comfortable with an excellent king size bed. A nice touch was the spa, though a little expensive for what was available and could have benefited from being a degree warmer. The room we had did not have a bath, which was dissapointing, however the shower was excellent, so overall very pleased with our stay.
4 out of 5
Recommended
for Everyone
by A verified traveler from HNK UK

Hotel close to Rialto

Posted Dec 5, 2017
Pros: Well presented , reception was always welcoming and could not do enough to help if needed, the hotel was clean and very well presented
Cons: The heating controls in the room were not as responsive as they could be
Location: Rialto bridge is less than five minutes away, St Marco square is around 15 minutes, so very well located for all the main shops
The hotel was well located , within easy reach of most of the popular attractions, two minutes from the Rialto bridge, St Marco square is around fifteen minutes and also all the main shopping areas , ie Boss, Guess etc are all nearby.
5 out of 5
Recommended
for Couples
by A verified traveler from London

Fabulous hotel and location

Posted Dec 4, 2017
I really loved my stay at the property. I stayed for 2 nights and had one of the most comfortable stays I have ever had. The staff was really great, the bed was very comfortable and the decor was lovely. I had breakfast both mornings and I have to say there was a fantastic choice of items. Food there was so good that we chose to have dinner on our last evening. We did the tasting course - which we paired with wine- and it was incredible. Service was also top notch. Overall a super relaxing stay. The only 2 items I'd suggest for improvement would be: the heating system (it was a tinge too hot throughout the hotel) and the gym (it is very very basic - I'd suggest a change of bike). Fab stay - looking forward to going back already!
5 out of 5
Recommended
for Everyone
by A verified traveler from london

Lovely hotel lovely location

Posted Dec 3, 2017
Really friedly staff clean hotel excellent service the hotel restaurant bit expensive as it's award winning otherwise all facilities very nice I would go and stay there again
4 out of 5
Recommended
for Everyone
by A verified traveler from Delray Beach fl

close to everything

Posted Dec 3, 2017
very quiet and cleaned, Stuff are very friendly, professional and helpful
Comment from Hotel Management
Dec 4, 2017 by Guido Busatto, Manager, Hotel Management
Dear Lue, thank you for rating Ai Reali di Venezia 4/5 here on Expedia. We are glad that you enjoyed our quiet location as well as our cleanliness and the staff. Looking forward to welcoming you again soon, Best Regards, Guido Busatto Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

Venice opulence with a side of mosquitos

Posted Nov 29, 2017
Pros: Fantastic location,beautiful building
Cons: heating/aircon system
Had some issues with the aircon blowing out hot air at night, which resulted in the windows being open and getting raviiged by mossies but the hotel is beautiful and the food fantastic. Greta location too.
Comment from Hotel Management
Dec 4, 2017 by Guido Busatto, Manager , Hotel Management
Dear Anonymous, we are delighted to see that you liked Ai Reali di Venezia. On the other hand, we are grieved to read about the aircon setback. We look forward to welcoming you again soon, allowing us to make up for it. Best Regards, Guido Busatto, Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from UK

In a very good location for the main areas

Posted Nov 22, 2017
Pros: The location, the staff & the comfort
Cons: Add some cups & coffee to the room!
Location: Very well positioned -5 mins from Rialto & St Marc's square
Nice comfortable hotel that is about mid way between Rialto & St Marc so perfect for the main sight seeing spots. Staff all very helpful and rooms are very comfortable. The only odd thing was that the room had a kettle, 4 glasses and an ice bucket - no coffee & tea making bits or cups/mugs. We did ask but this was met with an Italian version of 'oh well that's life'! A good buffet breakfast was included. We didn't use the restaurant as it was very expensive - but then so is Venice.
Comment from Hotel Management
Nov 27, 2017 by Guido Busatto, Manager , Hotel Management
Dear Anonymous, we are glad to see that you enjoyed our central location as well as the staff and the comfort. We are sorry to read about the mugs setback. Looking forward to welcoming you again soon, allowing us to make up for it. Best Regards, Guido Busatto Manager
5 out of 5
Recommended
for Couples
by A verified traveler from london UK

close to rialto

Posted Nov 19, 2017
Pros: personal service
Location: all main museums and sights within 20 min walk and close to rialto boat stop
High quality , quiet, pleasant small lounge with books, good breakfast, dinner of exceptional cooking and presentation at a good price for the quality
Comment from Hotel Management
Nov 20, 2017 by Guido Busatto, Manager , Hotel Management
Dear martin, we are glad that you enjoyed your stay with us, appreciating our convenient location, just few minutes away from the major sights Venice has to offer. We look forward to welcoming you again soon, Best Regards, Guido Busatto, Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Excellent hotel in central location

Posted Nov 14, 2017
Traditional Venice style building with friendly helpful staff. Lovely stay and would highly recommend this hotel. Great gluten free breakfast. Free boat trip to Murano was fantastic. Only negative is the website was unclear on the use of the pool- payment required to use the pool and any of the spa facilities.
Comment from Hotel Management
Nov 21, 2017 by Guido Busatto, Manager , Hotel Management
Dear Anonymous, we are delighted to read that you enjoyed your stay at the fullest, appreciating ourfriendly staff as well as the gluten free breakfast and the free trip to Murano. Looking forward to welcoming you again soon, Best Regards, Guido Busatto, Manager