Ratings based on 1,075 Verified Reviews

4.7 out of 5
96% of guests recommend
4.9 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from London

Good hotel in central but quiet location.

Posted Jan 20, 2018
This hotel met all my requirements. It was very clean. The food was very good. The staff were very helpful. The location was central but quiet. I would definitely recommend this hotel to family, and friends.
5 out of 5
Recommended
for Everyone
by A verified traveler from Sydney

Great place to stay

Posted Jan 18, 2018
Friendly staff, comfortable and clean rooms, great food and the best location with easy walks to Rialto Bridge and St. Marks square.
5 out of 5
Recommended
for Everyone
by A verified traveler from Glasgow

Luxurious but relaxing

Posted Jan 15, 2018
Pros: It felt well established and grand, with a bit of history about it, and the staff were so kind and helpful. Location also very good.
Cons: I couldn't figure out how to reduce the room temperature, a little too warm, but I'm sure if I had asked the hotel staff they would have helped
Location: 15 minutes from St Mark's Square, 5 minutes from the Rialto bridge, with it's own canal pier, it is central & ideal for seeing everything of interest.
Hotel was pretty easy to find from waterbus (vaporetto) pier at the Rialto Bridge and only a short walk. The front desk staff very were very friendly and helpful (most spoke English but were the two who did not immediately went to find someone who did). Room was amazing, ornate glass chandelier, really comfortable bed, lovely marble bathroom, good internet access - never been in a hotel where they offer the turndown service for your bed in the evening, leaving Italian chocolates for you - service was really good. Breakfast buffet was really tasty and there was a lot of choice, coffee served in silver coffee pots. Hotel staff couldn't have been nicer or more helpful. They made dinner recommendations and reservations for us too. It was a bit of an indulgence, but worth every penny.
5 out of 5
Recommended
for Everyone
by A verified traveler from Montreal

Great stay !

Posted Jan 14, 2018
We had a wonderful time at this hotel. Although initially the hotel was difficult to find, it was beautiful and the staff was great ! I would definitely recommend staying here, the hotel is in a prime location. :)
5 out of 5
Recommended
for Everyone
by A verified traveler from Yorkshire

Romantic setting for a perfect honeymoon

Posted Dec 30, 2017
We spent our week's honeymoon over Christmas in this beautiful hotel with gondolas drifting by as we ate breakfast. Perfect location for wandering the byways of this incredible city and very close to all the famous sights. The staff were lovely and our room luxurious. Our stay was forgettable.
Comment from Hotel Management
Jan 5, 2018 by Guido Busatto, Manager , Hotel Management
Dear Gerry, We are delighted to see that you enjoyed your stay with us at Ai Reali di Venezia and that you decided to choose us for your honeymoon. Thank you for pointing our convenient location out, as well as the kindness of our staff. Looking forward to welcoming you again soon,
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 17, 2017
We had comfort room and it was a decent enough size. Bathroom was of a very good size. Very clean room and comfortable bed. Location was very good. Few mins from rialto bridge and just over 5 mins from saint marks basilica. Breakfast was good, plenty to choose from. Staff were very pleasant. Certainly at least 4 star rating. Would recommend this hotel.
Comment from Hotel Management
Dec 18, 2017 by Guido Busatto, Manager , Hotel Management
Dear Anonymous, we are delighted to see thay you appreciated the room size as well as the bathroom and their cleanliness. Thank you for pointing our convenient location out, just few minutes away from the major sights Venice has to offer. Looking forward to welcoming you again soon, Best Regards, Guido Busatto
5 out of 5
Recommended
for Everyone
by A verified traveler from Montreal

Well located luxury hotel

Posted Dec 10, 2017
Hotel is only 1 boat stop from rail station and 5 minute walk from St.Mark's square. Services was excellent, Room was spacious and impeccably furnished. The only fly in the ointment was malfunctioning thermostat, which was fixed as soon as we complained. Breakfast was included and offered excellent choices. Nice bar. Water taxi moors right to the door. Excellent hotel in all ways.
Comment from Hotel Management
Dec 15, 2017 by Guido Busatto, Manager, Hotel Management
Dear Serguei, we are glad that you appreciated our central and easily reachable location as well as our service and your room. We are sorry about the thermostat setback, we look forward to welcoming you again soon, allowing us to make up for it. Best Regards, Guido Busatto Manager
5 out of 5
Recommended
for Couples
by A verified traveler from Hayle, Cornwall

Romantic Break

Posted Dec 6, 2017
Selected this Hotel for it's location, on a canal less than 5 minutes from the Rialto Bridge. Ideal location, had difficulty finding it the first night, but turned out to be very central for exploring all of Venice. The hotel itself is very pleasant, elegant on the inside. The staff very helpful and friendly. The room comfortable with an excellent king size bed. A nice touch was the spa, though a little expensive for what was available and could have benefited from being a degree warmer. The room we had did not have a bath, which was dissapointing, however the shower was excellent, so overall very pleased with our stay.
Comment from Hotel Management
Dec 15, 2017 by Guido Busatto, Manager, Hotel Management
Dear Dave, we are delighted to read that you enjoyed our convenient location as well as our staff and your room. We are also glad you appreciated the spa and the shower. We look forward to welcoming you again soon. Best Regards, Guido Busatto Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from HNK UK

Hotel close to Rialto

Posted Dec 5, 2017
Pros: Well presented , reception was always welcoming and could not do enough to help if needed, the hotel was clean and very well presented
Cons: The heating controls in the room were not as responsive as they could be
Location: Rialto bridge is less than five minutes away, St Marco square is around 15 minutes, so very well located for all the main shops
The hotel was well located , within easy reach of most of the popular attractions, two minutes from the Rialto bridge, St Marco square is around fifteen minutes and also all the main shopping areas , ie Boss, Guess etc are all nearby.
Comment from Hotel Management
Dec 15, 2017 by Guido Busatto, Manager, Hotel Management
Dear Anthony, we are glad that you had a great experience here at Ai Reali di Venezia, appreciating our reception staff as well as our cleanliness and the hotel itself. We are grieved to see that you had a thermostat setback. Unfortunately we've been struggling with that for a while now and we're about to fix it for good. Looking forward to welcoming you again, allowing us to make up for the setback, Best Regards, Guido Busatto Manager
5 out of 5
Recommended
for Couples
by A verified traveler from London

Fabulous hotel and location

Posted Dec 4, 2017
I really loved my stay at the property. I stayed for 2 nights and had one of the most comfortable stays I have ever had. The staff was really great, the bed was very comfortable and the decor was lovely. I had breakfast both mornings and I have to say there was a fantastic choice of items. Food there was so good that we chose to have dinner on our last evening. We did the tasting course - which we paired with wine- and it was incredible. Service was also top notch. Overall a super relaxing stay. The only 2 items I'd suggest for improvement would be: the heating system (it was a tinge too hot throughout the hotel) and the gym (it is very very basic - I'd suggest a change of bike). Fab stay - looking forward to going back already!
Comment from Hotel Management
Dec 15, 2017 by Guido Busatto, Manager, Hotel Management
Dear Elena, we are glad to read that you loved your stay and our staff, as well as the breakfast and your dinner at Ristorante Alle Corone. Looking forward to having you back here soon, Best Regards, Guido Busatto Manager