Ratings based on 766 Verified Reviews

4.4 out of 5
85% of guests recommend
4.6 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Good location, nice hotel

Posted Sep 24, 2017
We had a beautiful room facing an open hall. Old, elegant architecture. Reception was welcoming. Location is central to St. Mark's, the Arsenale and other places we wanted to go to.
Comment from Hotel Management
Sep 25, 2017 by s, Hotel Management
Dear Guest, We are pleased that you appreciated your stay with us. Looking forward to welcoming you back soon, we remain Best regards Silver Carpanese Resident Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Sep 2, 2017
This is a gorgeous hotel with the service one would expect at this price point. My only complaint was that the water pressure in the shower was very low. Not sure if this was an issue for the hotel or venice generally.
Comment from Hotel Management
Sep 4, 2017 by S, Hotel Management
Dear Guest, We are pleased that you enjoyed your stay with us. The low water pressure is an issue that interests Venice generally. We look forward to welcoming back soon! Sincerely, Silver Carpanese Resident Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from world citizen

G R E A T... GREAT!

Posted Aug 21, 2017
Pros: rooftop, rooms, comfy beds, breakfast, staff, concierge... everything !!
We chose this hotel beacause is a land mark.... I was afraid it will be old or a tourist trap! we arrived and were taken to the room.. what a beautiful excelsior room. The bed, the pillow, the ambiance everything. One night i could sleep because of jet lag and spent a lot of time laying in bed waiting to fall sleep and soon realized the rooms are so quiet... no sounds!! I really felt home.. the concierge and staff so nice and friendly. the rooftop is wonderful, for fancy diner o for Breakfast... it was so breathtaking... Beautiful hotel, great location.. recommended 100%
Comment from Hotel Management
Aug 23, 2017 by S, Hotel Management
Dear Ana, We would like to thank you for your wonderful words concerning your recent experience at the Hotel Danieli! Please do not wait too long to come back!! Sincerely, Silver Carpanese Resident Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from UK

Amazing hotel.

Posted Aug 17, 2017
Pros: Everything
Cons: nothing.
Location: It's centre of Venice. Nothing more needs to be said.
The lady at reception who checked us in was very nice and showed she cared for the hotel and her clients. All staff amazing. Breakfast is a must.
Comment from Hotel Management
Sep 8, 2017 by S, Hotel Management
Dear Guest, We are pleased that you appreciated your stay with us and look forward to the pleasure of welcoming you back soon. Best regards, Silver Carpanese Resident Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Philadelphia

Posted Aug 9, 2017
Pros: Location, facility, staff, restaurants, conceige
Cons: Nothing
Location: Convenient, safe, nice restuarants and sites.
Beautiful facility, wonderful location, warm and helpful staff.
Comment from Hotel Management
Sep 25, 2017 by s, Hotel Management
Dear Clinton, We are pleased that you appreciated your stay with us! Do not wait too long to come back. Best regards, Silver Carpanese Resident Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from UK

Posted Aug 8, 2017
A luxurious hotel right next to st marks square... great transport links to other areas of Venice.
Comment from Hotel Management
Sep 25, 2017 by s, Hotel Management
Dear Guest, Thank you for your comments. Best regards, Silver Carpanese Resident Manager
3 out of 5
Recommended
for Everyone
by A verified traveler

Great hotel, great location. Only issue was AC

Posted Aug 1, 2017
Would give this a 5 during the non-summer months. It was hot when we were there in late July and the air conditioning could not keep the room cool.
Comment from Hotel Management
Aug 2, 2017 by s, Hotel Management
Dear Guest, Thank you for your review and for comments concerning the air conditioning, being an exceptionally hot summer the system is heavily overcharged. Please accept our apologies for your disappointment. We hope to have the pleasure to welcome back soon, Best regards Silver Carpanese Resident Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from England

It's got the best view in Venice.

Posted Jun 28, 2017
The Hotel is close to everything and has the best view in Venice. Make sure you have at least one meal at the hotel, this way you can sit on the terrace and watch the world go by. (We had breakfast at 43 euros. It was worth every penny. the food, service and atmosphere and of course that view). The hotel itself is full of chandeliers and character. A true richness of gold and pictured ceilings. It's beautiful. It's how you would imagine Venice to look like. This was my second time staying at this hotel. Next time I visit I will stay there again.
Comment from Hotel Management
Jul 11, 2017 by S, Hotel Management
Dear Wirral, I have passed your kind words to all the team who are indeed very grateful and we do hope that we will have the pleasure of welcoming you back on a future visit to Venice. Best regards, Silver Carpanese Resident Manager
3 out of 5
by A verified traveler

Posted Jun 25, 2017
Hotel was okay. Staff not very friendly at all. Hard to get to by water taxi as crowded with gondolas blocking the entrance. Room smelled like smoke. Overall would not stay at this hotel again.
Comment from Hotel Management
Aug 2, 2017 by S, Hotel Management
Dear Guest, Thank you for your review. We deeply apologize for your disappointment concerning the staff attitude and the smell in the room. Also, unfortunately, during summer season our side canal is overcrowded by boats causing an intense traffic jam. We sincerely, hope you will change your mind and come back to visit us again. Best regards, Silver Carpanese Resident Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jun 4, 2017
Fantastic location. Amazing conceige staff - friendly and helpful.