Castelnau-Valence Vacations from $2,009

Superbe établissement. Spot magnifique. Environnement nature de grande qualité. Bâtisse remarquable. Personnel attentif et serviable. Petit dej au top. A ne pas manquer si vous passez dans la région

A lot of mosquitos

First impressions of the hotel were awful. On pulling into the parking area in front of the hotel, I thought, "Oh no. What have I done". The parking area felt unsafe. The hotel, and particularly the gardens, looked tired, dated and unkempt. It got worse. When we checked in, they had not got our reservation from Expedia so that took a while to sort out. We had paid extra for a better room but when we eventually got to the allocated room, it was a basic single - so we headed back to reception to get it changed. So why is this not a 1* review ? Once we were past the initial disappointment, we found that there was a separate, secure parking area. The room itself had been renovated and looked like the photos on Expedia. The bed was comfortable - so we got a great night's sleep. So, overall, we had to say that it was "OK".

We had to move rooms due to humidity smell. On check out the one elevator that served our room broke down and it was a maze to get out. Had to go up and down the stairs and got lost a few times