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Reviews of Melia Castelo Branco

4 out of 5
Melia Castelo Branco
Rua da Piscina, Castelo Branco

Reviews

9.4

Exceptional

Rating 10 - Excellent. 76 out of 105 reviews" "
Rating 8 - Good. 23 out of 105 reviews" "
Rating 6 - Okay. 3 out of 105 reviews" "
Rating 4 - Poor. 3 out of 105 reviews" "
Rating 2 - Terrible. 0 out of 105 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.4/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Robert

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A top notch hotel. The breakfast was the best we've had in three weeks of travelling in Portugal.
Stayed 1 night in Nov 2023
Response from Helena Silva on Dec 7, 2023
Estimado hóspede, os nossos agradecimentos pela sua estadia no Melia castelo Branco, bem como pelos seus comentários tão importantes para nós. ficamos na expetativa de poder recebe-lo de novo e apresentamos os nossos melhores cumprimentos.

10/10 Excellent

Robert

Business traveler
Liked: Amenities
Disliked: Staff & service, property conditions & facilities
The buffet is excellent. Also very good is the swimming-pool. The ventilation was rather noisy.
Stayed 1 night in Oct 2023
Response from Helena Silva on Oct 18, 2023
Dear Guest, Thank you for your stay at the Melia Castelo Branco. We look forward to welcoming you again in a near future! With our best regards,

10/10 Excellent

Hai-Kwang

Liked: Cleanliness, staff & service, property conditions & facilities
Good beds
Stayed 1 night in Sep 2023
Response from Helena Silva on Sep 24, 2023
Estimado hóspede, os nossos agradecimentos pela sua estadia no Melia Castelo Branco. Na expetativa de poder recebe-lo de novo, apresentamos os nossos melhores cumprimentos.Atentamente,

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023
Response from Helena Silva on Mar 25, 2023
Estimado Hóspede, os nossos agradecimentos pela sua estadia no Melia Castelo Branco. Ficamos na expetativa de poder recebe-lo de novo e apresentamos os nossos melhores cumprimentos.

10/10 Excellent

Tamar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
pleasant place, clean and nice atmosphere
Melia Castelo Branco is a pleasant place, clean and nice atmosphere.
Stayed 1 night in Mar 2023
Response from Helena Silva on Mar 25, 2023
Dear Guest, Thank you for your stay at the Melia Castelo Branco as well as for your opinion so important to us! We look forward to welcoming you again.Yours sincerely,

8/10 Good

Phoi-Thi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2022
Response from Helena Silva on Nov 14, 2022
Estimado Hospede, Os nossos agradecimentos pela sua estadia. ficamos na expetativa de poder recebe-lo de novo. Com os melhores cumprimentos,

10/10 Excellent

Michelle

Stayed 1 night in Sep 2022

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2022
Response from Helena Silva on Sep 5, 2022
Estimado Hospede, os nossos agradecimentos pela sua estadia no Melia Castelo Branco.

10/10 Excellent

Jose

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked everything about the place , the stuff at the restaurant and front desk where super
Stayed 1 night in Aug 2022
Response from Helena Silva on Sep 5, 2022
Estimado Hóspede, os nossos agradecimentos pela sua estadia no nosso Hotel. Ficamos felizes por ter correspondido às V/ expetativas e tudo faremos para continuar merecedores da V/ confiança. Na expetativa de poder recebe-lo de novo, apresentamos os nossos melhores cumprimentos.

10/10 Excellent

isaac

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2022
Response from Helena Silva on Jul 9, 2022
Estimado hospede, os nossos agradecimentos pela sua estadia no melia Castelo Branco. Ficamos na expetativa de poder recebe-lo de novo. Com os melhores cumprimentos,

10/10 Excellent

VILAS

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nice place to spend the night on our drive through Allentejo. Restaurant had an amazing view of the sunset
Stayed 1 night in May 2022
Response from Helena Silva on Jun 4, 2022
Dear Guest, Thank you for your stay at the Melia Castelo Branco Hotel! We look forward to welcoming you again in a near future!

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic hotel
Have stayed here several times before when it was owned by another company. Nothing has changed - it’s still an amazing hotel with great staff, comfy rooms, large well equipped bathrooms and excellent restaurant. Can’t wait to stay here again.
Stayed 1 night in May 2022
Response from Helena Silva on May 7, 2022
Dear Guest, Thank you for your stay at the Melia castelo Branco. We will keep working to deserve your trust and look forward to welcoming you again. Yours sincerely,

8/10 Good

Varun

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2022
Response from Helena Silva on May 1, 2022
Dear Guest, thank you for your stay. We look forward to welcoming you again in a near future. Yours sincerely,

10/10 Excellent

Manuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2022
Response from Helena Silva on Feb 23, 2022
Estimado Hóspede, os nossos agradecimentos pela sua estadia no Melia Castelo Branco! Tudo faremos para continuar merecedores da V/ confiança e ficamos na expetativa de poder recebe-lo de novo. Com os melhores cumprimentos,

6/10 Okay

Lily

Liked: Cleanliness
Anyway not going back that way
The hotel is sitting at the top of the hill n windy. 3 to 5c temperature n TWO days without heat. When checking out told the front desk n she said yes two days no heat. Never apologize about it n never mind that they will compensate for it. It sounds like very normal for them. WiFi was very slow almost can’t download anything. 4 stars hotel without any sound proof walls. We can hear our neighbors talking n from the hallway. No railings at the pool and hot tub. We have to get support from the wall to get into the slippery hot tub. Disappointed with this hotel
Stayed 2 nights in Nov 2021
Response from Helena Silva on Dec 6, 2021
Dear Guest, Thank you for your stay at the Melia Castelo Branco! We will keep working to improve the quality of our services and look forward to welcoming you again. Yours sincerely,

10/10 Excellent

Saar

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jul 2021
Response from Helena Silva on Jul 27, 2021
Estimado Hospede, os nossos agradecimentos pela sua estadia no Melia Castelo Branco! Ficamos na expetativa de poder recebe-lo de novo. Com os melhores cumprimentos,

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superb hotel and views
During these strange times it was great to see a hotel operating as near normal great hotel walk into town but get a taxi back aroun 3 euros well worth it
Stayed 2 nights in Jun 2021
Response from Helena Silva on Jun 26, 2021
Estimado hospede, os nossos agradecimentos pela V/ estadia e comentários tão importantes para nós! Ficamos na expetativa de poder recebe-lo de novo. Com os melhores cumprimentos,

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2021
Response from Helena Silva on Jun 5, 2021
Estimado Hospede, os nossos agradecimentos pela sua estadia. Ficamos na expetativa de poder recebe-lo de novo. Com os melhores cumprimentos,

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Melia, Castelo Branco.
Slightly out of town, about a 15 minute walk to the town centre. The hill it’s on is steep, but Ubers & taxis are available for the journey back. Our hotel room was large, comfortable and airy, with a balcony and a view of the town and the hills beyond. There’s a wide selection at breakfast, the gym is well equipped and the pool’s a good size. Recommended.
Stayed 2 nights in Sep 2020
Response from Helena Silva on Oct 3, 2020
Dear Guest, Thank you for your stay at the Melia castelo Branco. We hope to welcoming you again in a near future! Yous sincerely, Helena Silva

4/10 Poor

Thatiana

Liked: Cleanliness
Stayed 1 night in Sep 2020
Response from Helena Silva on Sep 23, 2020
Estimada Hospede, os nossos agradecimentos pela sua estadia no Melia Castelo Branco. Lamentamos não ter correspondido ás V/ expetativas e tudo faremos para melhorar a qualidade dos nossos serviços. Com os melhores cumprimentos,

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Stayed 1 night in Sep 2020
Response from Helena Silva on Sep 23, 2020
Estimado hóspede, os nossos agradecimentos pela sua estadia no Melia Castelo Branco! Tudo faremos para continuar merecedores da V/ confiança e apresentamos os nossos melhores cumprimentos. Atentamente,

8/10 Good

Joshua

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic views from the room & bar over the city which was helped by a great sunset. Bit disappointed you had to wear a bathing cap if you wanted to visit the pool
Stayed 1 night in Aug 2020
Response from Helena Silva on Aug 29, 2020
Dear Guest, Thank you for your stay at the Melia Castelo Branco Hotel. We look forward to welcoming you again. Yours sincerely,

8/10 Good

Morgan

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Aug 2020
Response from Helena Silva on Aug 14, 2020
estimado Hóspede, os nossos agradecimentos pela sua estadia e pela sua opinião tão importante para nós. Ficamos na expetativa de poder recebe-lo de novo. Com os melhores cumprimentos,

10/10 Excellent

Janne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Weekend trip
Very nice hotel with brilliant view. Restaurant had good food. Room and other areas of the hotel were very clean.
Stayed 2 nights in Jul 2020
Response from Helena Silva on Aug 14, 2020
Dear guest, Thank you for your stay at the Melia castelo Branco! we look forward to welcome you again. Yours sincerely,

10/10 Excellent

Vernon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely Hotel
If going here this is the place to stay. Next to the Castelo ruins with scenic views. The hotel is beautiful, amenities (indoor pool, tennis court, parking, leisure space) plentiful and friendly and attentive staff. Our room was beautiful with every comfort needed. Would repeat without hesitation.
Stayed 4 nights in Feb 2020
Response from Helena Silva on Feb 15, 2020
Dear Guest, thank you for your stay at the Melia Castelo Branco! We look forward to welcoming you in a near future. yours sincerely,

10/10 Excellent

Deise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Helena Silva on Jan 5, 2024
Estimado Hóspede, os nossos agradeceimentos pela sua estadia no Melia Castelo Branco. Ficamos na expetativa de poder recebe-lo de novo e apresentamos os nossos melhores cumprimentos.

4/10 Poor

Erling

Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
Stayed 1 night in Nov 2023
Response from Helena Silva on Jan 5, 2024
Estimado Hóspede, os nossos agradecimentos pela sua estadia no Melia Castelo Branco. ficamos na expetativa de poder recebe-lo de novo. Com os melhores cumprimentos,

10/10 Excellent

Line

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2023
Response from Helena Silva on Nov 18, 2023
Estimado Hóspede, os nossos agradecimentos pela sua estadia no Melia Castelo Branco. Ficamos na expetativa de poder recebe-lo de novo! Com os melhores cumprimentos,

10/10 Excellent

Karen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Helena Silva on Nov 18, 2023
Estimado Hóspede, os nossos agradecimentos pela sua estadia no Melia Castelo Branco. Ficamos na expetativa de poder recebe-lo de novo! Com os melhores cumprimentos,

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Todo perfecto
Todo bien, es la segunda vez que vamos este año perfecto para relajarse un fin de semana y la cena buffet de 10.
Stayed 1 night in Oct 2023
Response from Helena Silva on Oct 25, 2023
Estimada Hóspede, os nossos agradecimentos pela preferência pelo Melia Castelo Branco. Ficamos satisfeitos por ter correspondido às V/ expetativas e tudo faremos para continuar merecedores da V/ confiança. na expetativa de poder recebe-lo de novo, apresentamos os nossos melhores cumprimentos. Atentamente,

8/10 Good

Teresa

Stayed 1 night in Sep 2023
Response from Helena Silva on Sep 24, 2023
Estimada hóspede, os nossos agradecimentos pela sua estadia no Melia Castelo Branco.Na expetativa de poder recebe-lo de novo, apresentamos os nossos melhores cumprimentos.Atentamente,

10/10 Excellent

Paulo

Traveled with group
Liked: Cleanliness, staff & service, room comfort
Tudo certo com a estadia. Bom hotel, bom quarto bom café da manhã
Stayed 1 night in Sep 2023
Response from Helena Silva on Sep 24, 2023
Estimado hóspede, os nossos agradecimentos pela sua estadia no Melia Castelo Branco. Na expetativa de poder recebe-lo de novo, apresentamos os nossos melhores cumprimentos.Atentamente,

10/10 Excellent

Jorge Francisco

Stayed 1 night in Sep 2023
Response from Helena Silva on Sep 24, 2023
Estimado hóspede, os nossos agradecimentos pela sua estadia no Melia Castelo Branco. Na expetativa de poder recebe-lo de novo, apresentamos os nossos melhores cumprimentos.Atentamente,

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Foi muito bom. Levei a minha cadelinha visto o hotel ser pet friendly e até nos deram umas tacinhas para ela beber agua.
Stayed 2 nights in Aug 2023
Response from Helena Silva on Aug 28, 2023
Estimada Hóspede, os nossos agradecimentos pela sua preferência pelo Melia Castelo Branco. Ficamos felizes por ter correspondido às Vossas expetativas e gostaríamos de poder recebe-la de novo. Com os melhores cumprimentos,

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from Helena Silva on Aug 25, 2023
Estimada Hóspede,os nossos agradecimentos pela preferencia pelo Mélia Castelo Branco. Ficamos na expetativa de poder recebe-la de novo e apresentamos os nossos melhores cumprimentos. Atentamente

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from Helena Silva on Aug 19, 2023
Caro Hóspede, Obrigado por ter escolhido o Melia Castelo Branco para a sua estadia na nossa cidade. Ficamos felizes por ter correspondido às suas expectativas e tudo faremos para continuar a merecer a sua confiança. Na expetativa de o poder receber novamente, apresentamos os nossos melhores cumprimentos. Atentamente,

10/10 Excellent

Fernando

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from Helena Silva on Aug 19, 2023
Caro Hóspede, Obrigado por ter escolhido o Melia Castelo Branco para a sua estadia na nossa cidade. Ficamos felizes por ter correspondido às suas expectativas e tudo faremos para continuar a merecer a sua confiança. Na expetativa de o poder receber novamente, apresentamos os nossos melhores cumprimentos. Atentamente,

10/10 Excellent

Arnaldo

Stayed 1 night in Aug 2023
Response from Helena Silva on Aug 8, 2023
Estimado Hóspede, os nossos agradecimentos pela preferência pelo Melia Castelo Branco para a sua estadia na nossa cidade. Ficamos felizes por ter correspondido ás V/ expetativas e tudo faremos para continuar merecedores da V/ confiança. Na expetativa de poder recebe-lo de novo, apresentamos os nossos melhores cumprimentos. Atentamente, Helena Silva, Assistente Direção

10/10 Excellent

thomas

Liked: Cleanliness, staff & service, property conditions & facilities
trotz der Größe des Hotels angenehm ruhig.
Stayed 5 nights in Jul 2023
Response from Helena Silva on Aug 8, 2023
Dear Guest, thank you for choosing the Melia Castelo Branco for your stay in our city. We are happy to have met your expectations and will do everything to remain worthy of your trust. In the expectation of being able to receive you again, we present our best regards. Sincerely, Helena Silva, Assistant Director

10/10 Excellent

Teresa

Stayed 1 night in Jul 2023
Response from Helena Silva on Aug 8, 2023
Estimada Hóspede, os nossos agradecimentos pela preferência pelo Melia Castelo Branco para a sua estadia na nossa cidade. Ficamos felizes por ter correspondido ás V/ expetativas e tudo faremos para continuar merecedores da V/ confiança. Na expetativa de poder recebe-la de novo, apresentamos os nossos melhores cumprimentos. Atentamente, Helena Silva, Assistente Direção

10/10 Excellent

Alexandre

Stayed 1 night in Jul 2023
Response from Helena Silva on Jul 18, 2023
estimado Hospede, os nossos agradecimentos pela sua estadia no Melia Castelo Branco e pela sua pontuação. Ficamos na expetativa de poder recebe-lo de novo e apresentamos os nossos melhores cumprimentos.Atentamente,

8/10 Good

sunghan

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
전경이 최고인 호텔
호텔에서 바라보는 전경이 최곱니다 방은 조금 좁다는 생가입니다
Stayed 2 nights in Jun 2023
Response from Helena Silva on Jul 1, 2023
Dear Guest, thank you for your preference for the Melia Castelo Branco. We look forward to welcoming you again and send you our best regards. Yours Sincerely,

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023
Response from Helena Silva on Jun 23, 2023
Estimado Hóspede, os nossos agradecimentos pela preferência pelo Melia Castelo Branco. Na expetativa de poder recebe-lo de novo, apresentamos os nossos melhores cumprimentos. Atentamente,

10/10 Excellent

Paulo

Stayed 4 nights in Jun 2023
Response from Helena Silva on Jun 23, 2023
Estimado hóspede, os nossos agradecimentos pela sua estadia no Melia Castelo Branco. Ficamos na expetativa de poder recebe-lo de novo. Com os melhores cumprimentos,

10/10 Excellent

Claudio

Stayed 1 night in May 2023
Response from Helena Silva on May 26, 2023
Estimado Hóspede, os nossos agradecimentos pela sua estadia no Melia Castelo Branco! Ficamos na expetativa de poder recebe-lo de novo e apresentamos os nossos melhores cumprimentos. Atentamente,

10/10 Excellent

simone olivo

Stayed 1 night in Apr 2023
Response from Helena Silva on May 13, 2023
Estimado Hóspede, os nossos agradecimentos pela sua estadia. ficamos na expetativa de poder recebe-lo de novo.com os melhores cumprimentos,

10/10 Excellent

Lars

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2023
Response from Helena Silva on Mar 2, 2023
Estimado Hóspede, os nossos agradecimentos pela sua estadia no Melia castelo Branco! Ficamos na expetativa de poder recebe-lo de novo. Com os melhores cumprimentos,

8/10 Good

Peter

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Ontbijt kwaliteit en variatie
Stayed 1 night in Feb 2023
Response from Helena Silva on Mar 2, 2023
Dear Guest, Thank you for your stay at the Melia Castelo Branco! We look forward to welcoming you again. With our best regards,

10/10 Excellent

Amauri lima

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2023
Response from Helena Silva on Feb 16, 2023
Estimado Hóspede, Os nossos agradecemimentos pela sua estadia no Melia Castelo Branco. Ficamos na expetativa de uma próxima oportuniddade de o receber. Com os melhores cumprimentos,

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2022
Response from Helena Silva on Dec 14, 2022
Estimado hóspede, os nossos agradecimentos pela sua estadia no Melia Castelo Branco.Ficamos na expetativa de poder recebe-la de novo e apresentamos os nossos melhores cumprimentos. Atentamente,