Ratings based on 140 Verified Reviews

4.3 out of 5
86% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler from Australia

Great hotel but disappointing food

Posted Nov 20, 2017
Pros: Location, rooms
Cons: Dining room as above
Location: Castelol Branco
This is a large hotel suitable for conferences etc & was clean & comfortable. However, they need a new chef & restaurant manager. While there was a selection of food served for dinner (& breakfast) it was either served cold (when it should have been hot) or badly overcooked (e.g. salmon). So bad that I had a hamburger in the bar rather than revisit the dining room on our second night.
5 out of 5
by Joanna

This traveler left a rating score only Posted Jul 17, 2017 on Hotels
5 out of 5
Recommended
for Couples
by A verified traveler from london

Very nice hotel with fabulous views

Posted Feb 14, 2017
Pros: The views are great, as was the room, nice and spacious with a very adequate balcony
Cons: Would like to have had tea and coffee making facilities in the room, This was a bit of a let down for such a good hotel.
Location: The location is on the edge of Castelo Branco on a small hill, the rooms have views over the whole town and the mountains, you can see for miles.
Had a great stay here even though it was out of season, prices are excellent
3 out of 5
Recommended
for Everyone
by A verified traveler from UK

Nice hotel near Castelo Branco castle

Posted Feb 9, 2017
Pros: The location
Cons: The room comforts especially the beds
Location: You can visit the castle the Kings gardens and local museum. Lots of friendly cafes .
We were disappointed in the comfort of the room the beds were hard like sleeping on boards and also the pillows. There was no tea or coffee facilities in the room and a poorly stocked mini fridge. Overall the hotel is clean including the dining area and there was a good choice for breakfast. We ate a couple of times in restaurant in the evening the food was good and the staff were friendly.
5 out of 5
by A verified traveler

Well worth a stay

Posted Dec 18, 2016 on Hotels
We had an excellent night at the hotel. The buffet evening meal was excellent value for money and well balanced. Breakfast also was excellent. The large swimming pool and ancillary options were a great addition.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Sep 25, 2016 on Hotels
5 out of 5
by Sara

Posted Jun 14, 2016 on Hotels
Very friendly staff
5 out of 5
by Brian from Bethany, Ontario, Canada

Great pick

Posted Feb 22, 2016 on Hotels
Beautiful clean hotel. Fantastic sunset view. Great food
3 out of 5
Recommended
for Couples
by A verified traveler

OK Hotel - A little tired

Posted Nov 16, 2015
Pros: Location & History
Cons: Update the beds & ammenities in the room
Location: Close to old town
Hotel was showing age & could use more amentities in the room
5 out of 5
Recommended
for Everyone
by A verified traveler from Holmfirth

Great hotel with fantastic views

Posted Oct 6, 2015
Location: Turn left out of the hotel and descend steps through typical Portuguese houses to a square with good bars and restaurants. 10 mins there (20 back)
Stayed here 10 years ago and recently returned. The hotel is on top of a hill with fantastic views over the city and mountains beyond. The rooms are clean and comfortable. The bar and restaurant are good and the prices are very reasonable. Buffet evening meal at 14 Euros is great value for money.