Suite, Private Pool | Minibar, in-room safe, desk, soundproofing

Reviews of Octant Douro

5 out of 5
Octant Douro
Estrada Nacional 222 Km 41, Aveiro District, Castelo de Paiva

Reviews

9.4

Exceptional

Rating 10 - Excellent. 180 out of 247 reviews" "
Rating 8 - Good. 58 out of 247 reviews" "
Rating 6 - Okay. 4 out of 247 reviews" "
Rating 4 - Poor. 3 out of 247 reviews" "
Rating 2 - Terrible. 2 out of 247 reviews" "

9.8/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Excellent

carolyn

Traveled with partner
Liked: Cleanliness, staff & service
Beautiful setting. Food was very good. Wish the hotel directory was in the room rather than by QR code as it didn’t download well and wasn’t user friendly.
Stayed 2 nights in Dec 2023
Response from Lourenço Guimarães on Dec 14, 2023
Dear Carolyn,Thank you for taking the time to share your feedback regarding your recent stay with us. We are delighted to hear that you enjoyed the beautiful setting and the quality of our food.We appreciate your feedback regarding the hotel directory. We apologize for any inconvenience you experienced with the QR code and its user-friendliness. We will certainly take your comments into consideration as we aim to improve our guests' experiences.Your feedback is valuable to us, and we hope to have the pleasure of welcoming you back for another visit in the future.Best regards.

10/10 Excellent

Daniel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel and excellent Spa. The view is incredible
Stayed 2 nights in Nov 2023
Response from Duarte Gonçalves da Cunha on Nov 15, 2023
Dear Daniel,Thank you for taking the time to share your positive feedback about your experience at Octant Douro. We are delighted to hear that you found our hotel beautiful, with an excellent spa, and that you enjoyed the incredible view.Creating memorable experiences for our guests is our ultimate goal, and it's rewarding to know that we succeeded during your stay.We appreciate your kind words, and we hope to welcome you back to Octant Douro for more beautiful moments and exceptional spa experiences in the future.Warm regards,

10/10 Excellent

jaideep

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Oct 2023
Response from Duarte Gonçalves da Cunha on Oct 20, 2023
Dear Jaideep,Thank you for your brief but positive review of your stay. We're delighted to see that you had an excellent experience at Octant Douro. If you ever wish to share more details or provide additional feedback, please don't hesitate to do so. Your input is highly valued. We look forward to welcoming you back in the future.Warm regards,General Manager, Octant Douro

10/10 Excellent

Dana

Traveled with group
Liked: Staff & service, amenities, property conditions & facilities
Gorgeous property in. Beautiful setting
Stayed 2 nights in Oct 2023
Response from Duarte Gonçalves da Cunha on Oct 13, 2023
Dear Dana,Thank you for taking the time to leave a review. We are thrilled to hear that you found our property gorgeous and appreciated the beautiful setting. Your kind words are greatly appreciated.We look forward to the opportunity to welcome you back for another exceptional experience at Octant Douro. If you have any further comments or if there's anything specific you'd like to share about your stay, please feel free to reach out.Warm regards,Duarte Gonçalves da Cunha

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful and tranquil hotel, felt relaxed the entire time! Staff was a touch unorganized in the restaurants at times, but overall top notch.
Stayed 2 nights in Sep 2023

10/10 Excellent

katherine

Traveled with partner
Exceeded our expectations! We will return!
Stayed 2 nights in Sep 2023

10/10 Excellent

riza

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really liked the property, great location, cool building and ambiance to the hotel. Service was consistently of a very high standard. The food (and beverages) were excellent. All round an excellent experience at a unique hotel
Stayed 2 nights in Sep 2023

10/10 Excellent

kori

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
B E S T - H O T E L
Amazing stay. From the minute of arrival, we felt like we arrived in heaven. It was our first visit to the Douro Vally and we couldn't dream of a better experience then Octant. The view, the service, the food, the facilities, the people staying in the hotel,, everything was above any expectations!!! Will definitely come back.
Stayed 1 night in Sep 2023

8/10 Good

Kelli

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful property and really good food offerings. We booked room 901 and paid top dollar wanting views and a large outdoor area. On one evening after returning from a wine tasting and having driven over 6 hours, we were tired but looked forward to catching the sunset and drinking wine from our patio. Our next door neighbor had a group yoga party going on in their patio space with music and loud movement instructions coming from the yoga instructor. A hotel employee was in our room opening a bottle of our wine and we complained that we couldn’t go out on our patio with their entire group also outside. Employee was surprised at the number of people doing yoga and said she would talk with the instructor and hotel. Then the very next morning at 9 AM, the entire yoga gang was at it again. So disappointed as the hotel staff obviously did nothing about the situation nor did they follow up with any kind of explanation, really disappointing.
Stayed 3 nights in Sep 2023

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous!
Stayed 4 nights in Sep 2023

10/10 Excellent

Wilson, Lisboa

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing
Stayed 3 nights in Aug 2023
Response from Duarte Gonçalves da Cunha on Aug 15, 2023
Dear Wilson, Thank you so much for your kind words, we are very happy you enjoyed your time with us and hope to have you back again soon.

10/10 Excellent

Mark

Stayed 4 nights in Aug 2023

10/10 Excellent

Nir

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
amazing place to stay. it feels like you are in a dream!
Stayed 3 nights in Jul 2023
Response from Duarte Gonçalves da Cunha on Aug 1, 2023
Dear Nir,Thank you for your wonderful feedback! We are absolutely thrilled to hear that you had an amazing stay with us. It's heartwarming to know that your experience felt like a dream.Creating a memorable and enchanting atmosphere for our guests is one of our top priorities, and we are delighted that we were able to achieve that during your stay. We truly appreciate your kind words and are grateful for your positive review.If you ever find yourself longing for another dream-like experience, we would be more than happy to welcome you back to our hotel. Please don't hesitate to reach out if you need any assistance with future reservations or have any special requests.Once again, thank you for choosing us as your destination, and we look forward to having the pleasure of hosting you again in the future.Best regards,Duarte Gonçalves da Cunha

10/10 Excellent

Ximena, ardsley

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place, super cool hotel. Service was excellent. The Douro Valley is simply beautiful. Great place to relax, enjoy amenities at the hotel, hike, wineries, view. I can’t say enough about this place. I highly recommend it.
Stayed 1 night in Jul 2023
Response from Duarte Gonçalves da Cunha on Aug 1, 2023
Dear Ximena,Thank you for your kind words and for sharing your experience with us. We are thrilled to hear that you had an amazing stay and enjoyed our super cool hotel. It brings us great joy to know that you found our service to be excellent and that you were able to fully appreciate the beauty of the Douro Valley.We take great pride in offering a relaxing and enjoyable experience for our guests, and we're delighted that you were able to make the most of our amenities, hiking opportunities, wineries, and breathtaking views.Your recommendation means the world to us, and we sincerely hope to have the pleasure of welcoming you back in the future. If you have any plans to return or need any assistance with future bookings, please feel free to reach out to us directly.Once again, thank you for choosing our hotel, and we look forward to the opportunity of hosting you again.Best regards,Duarte Gonçalves da Cunha

10/10 Excellent

Rajeev, Wildwood

Stayed 1 night in Jul 2023

10/10 Excellent

Etti

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Etti Israel
we stayed as couple on vacation at the Octant Douro for 3 nights. it's excellent hotel, one of the best we ever stayed,the spacious and the luxurious rooms, the excellent service of the entire staff, the food at breakfast, the view from every window or place in the hotel is amazing ! we enjoyed everything very much and woukd highly recommend this hotel !!
Stayed 3 nights in Jun 2023

10/10 Excellent

David

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful relaxing
Stayed 2 nights in Jun 2023

10/10 Excellent

Luis F

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023

10/10 Excellent

claude

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic spot
Fantastic spot, close view to Douro river, staff A1, food and services all exceptional
Stayed 4 nights in May 2023

10/10 Excellent

Gary

Stayed 2 nights in May 2023

8/10 Good

Patrick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Mar 2023

10/10 Excellent

Grant

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic room with a stunning view
This is an incredible hotel. The views are simply stunning. Worth paying extra to get a room with the river view. Fantastic place to relax. Wifi is also good if needing to work. One of the nicest rooms I have ever stayed in.
Stayed 3 nights in Jan 2023
Response from Duarte Gonçalves da Cunha on Mar 25, 2023
Dear Grant, thank you so much for your kind words, we are very happy you enjoyed your time with us and hope to have you back again soon.

8/10 Good

Ricardo

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything outstanding. The only bad thing was Dry Cleaning. They ruined my clothes
Stayed 4 nights in Nov 2022

10/10 Excellent

brian

Stayed 2 nights in Sep 2022

10/10 Excellent

Alphonse

Liked: Property conditions & facilities
Stayed 2 nights in Sep 2022

10/10 Excellent

emilio

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
location, rooms, activities
Stayed 1 night in Sep 2022

10/10 Excellent

Michael

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Octant Douro was excellent — beautiful location and helpful staff!
Stayed 1 night in Sep 2022

10/10 Excellent

Howard

Stayed 3 nights in Aug 2022

10/10 Excellent

kevin

Liked: Cleanliness, staff & service, property conditions & facilities
good service and nice location for relax
Stayed 3 nights in Aug 2022

10/10 Excellent

donny

Stayed 3 nights in Jul 2022

8/10 Good

Isabelle

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is beautiful and set in beautiful surroundings. There is plenty to occupy yourselves with for 2-3 days with the lovely pools and spa. It was a shame that it rained most of the time we were there so we couldnt plan many activities but it also meant we could fully relax and use the facilities at offer. The staff were all v nice and the dinner at the restaurant raiva was v delicious. However i would say the service needs to be a little better/quicker/more attentive to warrant the prices you are paying for stay and food etc. There didnt seem to be a leading team member at any time during the stay e.g when there was an issue with our room or the dinner service.
Stayed 3 nights in Jun 2022
Response from Duarte Gonçalves da Cunha on Jul 7, 2022
Dear Isabelle, We do thank you in advance for posting a review on your stay. These comments are a very useful tool as they allow us to see problems through the eyes of our guests that many times our team do not see. We look forward to see you back at Octant Douro in a near future! Kindest regards, Duarte Gonçalves da Cunha General Manager

6/10 Okay

Paulo

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
4 starts but could be 5 with better service
Interesting place. The location is excellent but the service is haphazard - lots of quite young staff running around without direction or management, so they really want to please, but don’t know how to and often getting it wrong. It’s overpriced for the service provided. I would consider the hotel to be a 4 star property not 5 as stated. Silly things like curtains were off the rails for 5 days!? in a ‘suite’?? No service at sun loungers / adult pool? The gastronomical restaurant was as expensive as London or New York without the service to match. We didn’t see 1 manager over the 5 days!?! Wines are more expensive than London and many are produced around the corner!?! We felt sorry for the staff who could only apologise, but not a cent taken off our rather expensive bill. Also note - there’s very little around the hotel área as far as other restaurants are concerned.
Stayed 4 nights in Jun 2022
Response from Duarte Gonçalves da Cunha on Jul 7, 2022
Dear Paulo, Thank you for your review and honest feedback. These comments are a very useful tool as they allow us to see problems through the eyes of our guests, as they also allow us to improve. We look forward to see you back at Octant Douro in a near future! Kindest regards Duarte Gonçalves da Cunha General Manager

10/10 Excellent

corinne

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
hotel was beautiful and service was great, however there was not enough staff in the restaurants to offer the same standard as the property and as it is in a remote location without easy access to other restaurants, this is impactful. The hotel staff did their best - this problem is just be a universal issue across all travel sectors, unfortunately.
Stayed 3 nights in Jun 2022
Response from Duarte Gonçalves da Cunha on Jul 7, 2022
Dear Corinne, We are so happy you enjoyed your stay with us! We do hope you have the chance to return very soon. Kind Regards Duarte Gonçalves da Cunha General Manager

10/10 Excellent

Christine

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was an absolutely wonderful experience. Will definitely recommend to others.
Stayed 2 nights in Jun 2022
Response from Duarte Gonçalves da Cunha on Jul 7, 2022
Dear Christine, We are so happy you enjoyed your stay with us! We do hope you have the chance to return very soon. I will make sure to pass on all your comments to a very proud team. Kind Regards Duarte Gonçalves da Cunha General Manager

10/10 Excellent

carolyn

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome place to stay!
Stayed 2 nights in May 2022
Response from Duarte Gonçalves da Cunha on Jul 7, 2022
Dear Carolyn, We are so happy you enjoyed your stay with us! We do hope you have the chance to return very soon. Kind Regards Duarte Gonçalves da Cunha General Manager

10/10 Excellent

ANGELA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spectacular view rooms
Stayed 1 night in May 2022
Response from Duarte Gonçalves da Cunha on Jul 7, 2022
Dear Angela, We are so happy you enjoyed your stay with us! We do hope you have the chance to return very soon. Kind Regards Duarte Gonçalves da Cunha General Manager

10/10 Excellent

Tom

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely stunning
Beautiful setting and the hotel is absolutely wonderful. Staff are incredibly friendly and attentive. Lovely relaxed feeling throughout. 3 great pools to choose from, very good spa services (the best massage my wife has ever had!) We stayed in the Arda suite was probably the best hotel room we’ve ever stayed in. From comfort and amenities to incredible view it was a wow moment 10 times a day! The attention to children is unbelievable, adding so many special touches to our room for our 2yr old made the stay incredibly special for her. We took a boat trip which was absolutely stunning and such a special experience for us. Loved our stay and will definitely be returning
Arda suite view
Stayed 2 nights in May 2022
Response from Duarte Gonçalves da Cunha on Jul 7, 2022
Dear Tom, We are so happy you enjoyed your stay with us! We do hope you have the chance to return very soon. I will make sure to pass on all your comments to a very proud team. Kind Regards, Duarte Gonçalves da Cunha General Manager

8/10 Good

Daniel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property in a very nice setting. Overall very nice value with friendly / nice staff but did not match typical 5 star standard in certain areas. A few things to note: there was pretty extensive construction happening on the property that made noise and prevented easy walking from top to bottom levels. The restaurant still felt like a work in progress with some very uneven service and some dishes falling short. Left overall happy but needs a little work.
Stayed 2 nights in Apr 2022

4/10 Poor

EITAN

Stayed 2 nights in Mar 2022

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2022

10/10 Excellent

Luiza, Miami Beach

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The location is great! The hotel is beautiful and simple. Super clean. But they need a better gym and more food option.
Stayed 2 nights in Nov 2021

8/10 Good

Hemant

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2021

10/10 Excellent

Hansdev

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2021

4/10 Poor

Monica

Disliked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2021

10/10 Excellent

Carter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Peaceful, great views, excellent staff
This was a very unique hotel off the beaten path. The service was fantastic. We lost our luggage and had been traveling for days by the time we arrived. The front desk was able to help us do laundry overnight so we could make our wine tour the next morning! This would be a great place for a relaxing stay. I wish we had had more time to use more of the amenities! Breakfast was delicious and abundant. The views of the Douro from our room were worth the price. Would definitely recommend.
Stayed 3 nights in Sep 2021

8/10 Good

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dreamy place!
Highly recommend this property for a getaway. Magical place and facilities. High attention to detail.
Stayed 3 nights in Aug 2021

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect recharge point
Lovely hotel and spa. Location is great and the facilities ample. Easy to find a nook to enjoy time alone and relax.
Stayed 2 nights in Jul 2021

10/10 Excellent

Leandro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2021
Response from Duarte Gonçalves da Cunha on May 28, 2021
Olá Leandro, Em nome de toda a equipa queria agradecer os seus comentários, ficamos muito felizes que tenham gostado de estar connosco e esperamos que os possamos voltar a ver em breve Melhores cumprimentos Duarte Gonçalves da Cunha

8/10 Good

James

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2021

10/10 Excellent

Frederico

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
5*
Absolutamente incrível
Stayed 2 nights in Sep 2020