Posted Jul 23, 2012
I was there with my wife, attending a conference. This hotel is in a remote location and not easily accessible, unless you rent a car (preferably with a GPS). The conference management provided very poor shuttle service to the hotel, and we ended up paying 150 euros for a taxi. Of course, we could have rented a car, but we don't like to drive in that country. Taxis are not allowed to go to the front door of the hotel, and our taxi driver left our luggage on the side of the road, in front a closed metal gate. There was nobody there from the hotel, and our luggage was too heavy to carry. This is really unacceptable and a bad start, to say the least. On the positive side, the room was very nice and the view was great. Unfortunately, most other aspects were poor. The food was generally mediocre. The restaurant (there is only one) is ridiculously understaffed, and service is very slow. There is almost nothing to do at the resort. There are very few tours available. We had to take the train or expensives taxis to go anywhere, and travelling was not particularly pleasant. When we left, we had to take an early morning flight from the Pisa airport. There was no porter available at the hotel to help us with our luggage. They actually expected taxis drivers to do this work for them during night hours!! Need I say more?