Ratings based on 291 Verified Reviews

3.6 out of 5
85% of guests recommend
3.8 Room cleanliness
4.2 Service & staff
3.5 Room comfort
3.2 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

Good hotel in the centre of Cardiff

Posted Apr 11, 2018
Comfortable bed and good breakfast . Hotel within walking distance of all main attractions
Comment from Hotel Management
Apr 17, 2018 by Simon, Hotel Management
Thank you very much for your lovely review. Hopefully we shall see you again.
4 out of 5
Recommended
for Everyone
by A verified traveler from Southampton

Another nice stay

Posted Mar 22, 2018
Very comfortable room on the top floor. Lovely clean and comfy bed, piping hot water, nice staff. Excellent location. Breakfast was good - bacon particularly tasty. A slightly better quality sausage would make it perfect.
Comment from Hotel Management
Apr 3, 2018 by Simon, Hotel Management
Thank you
4 out of 5
Recommended
for Everyone
by A verified traveler

Brilliant location

Posted Feb 13, 2018
Staff Great and very helpful, food excellent thanks to Joe the chef. Couldn't get a better location, small issue there's a lot of stairs which is not good if disabled. Definitely stay there again
Comment from Hotel Management
Apr 3, 2018 by Simon, Hotel Management
Thank you
4 out of 5
Recommended
for Personal Event
by A verified traveler

Central Cardiff . Good place to stay..

Posted Jan 16, 2018 on Hotels
I found the Hotel very Central.. Good base to stay.. Staff were very helpful.. It was well manned..The security was very good..Close to all amenities.. Trains buses etc.
Comment from Hotel Management
Jan 20, 2018 by Simon, Hotel Management
Thank you very much your review. I am very happy that you have enjoyed your stay and hope to welcome you in the future. Kind regards, Simon
4 out of 5
Recommended
for Personal Event
by A verified traveler

Have your breakfast served by Ruby ....

Posted Jan 11, 2018 on Hotels
Lovely staff.. very central hotel.. security in Hotel very good. Nobody can just walk in..Wonderful breakfast waitress, She is second to none.( RUBY ) a little diamond ....
Comment from Hotel Management
Jan 20, 2018 by Simon, Hotel Management
Thank you for reviewing us so nicely. I shall tell Ruthie your lovely comments, much appreciated. Kind regards, Simon
3 out of 5
by SUE

Good location

Posted Jan 3, 2018 on Hotels
Hotel was convenient for the centre, but it lacked the atmosphere that I know other hotels in the area have. It is fine for a basic hotel for a few days but does need an update.
Comment from Hotel Management
Jan 10, 2018 by Simon, Hotel Management
Thank you for your feedback. Kind regards, Simon
3 out of 5
by A verified traveler

Posted Dec 18, 2017 on Hotels
Great location
Comment from Hotel Management
Jan 10, 2018 by Simon, Hotel Management
Thank you for your feedback. Kind regards, Simon
3 out of 5
by Michael

In the center of Cardiff

Posted Nov 15, 2017 on Hotels
Great location but very noisy from Street rowdies. Must carry suitcases up several flights of stairs. Fine breakfast and very nice, helpful staff
Comment from Hotel Management
Jan 10, 2018 by Simon, Hotel Management
Thank you for your feedback. Kind regards, Simon
3 out of 5
by A verified traveler

Posted Nov 13, 2017 on Hotels
The team at the property is great although the rooms are quite dated.
Comment from Hotel Management
Jan 10, 2018 by Simon, Hotel Management
Thank you for your feedback. Kind regards, Simon
3 out of 5
by David

Don't go for the decor, go for the breakfast

Posted Nov 4, 2017 on Hotels
I don't like to be harsh about a hotel advertised as two-star. The price was very reasonable. Inside the hotel is a bit of a maze, and there are stairs even to reception, but the breakfast was superb - cooked to order AND buffet - we invited two family members to join us (nervously as we only stayed one night and did not know what the breakfast would be like, but we were all very satisfied - and only an extra £4 per person!). We needed a place in the centre of town for shopping the next morning and they gave a discount for 24hrs in the nearby multi-storey car park. Worked out well for us.