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Reviews of Canadas Best Value Inn & Suites Castlegar

2 out of 5
Canadas Best Value Inn & Suites Castlegar
1935 Columbia Ave, Castlegar, BC

Reviews

7.4

Good

Rating 10 - Excellent. 63 out of 264 reviews" "
Rating 8 - Good. 107 out of 264 reviews" "
Rating 6 - Okay. 52 out of 264 reviews" "
Rating 4 - Poor. 27 out of 264 reviews" "
Rating 2 - Terrible. 15 out of 264 reviews" "

7.6/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Chantal

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Jb on Apr 11, 2024
Thanks Chantal for heat rating

6/10 Okay

Dave

Disliked: Cleanliness
Stayed 4 nights in Mar 2024
Response from Jb on Mar 27, 2024
Appreciate you for your support and feedback

6/10 Okay

Darren

Traveled with partner
Was as expected for the price ... nice economy stay
Stayed 3 nights in Mar 2024
Response from Jb on Mar 27, 2024
Thank you for your support and feedback

6/10 Okay

Deborah

Liked: Cleanliness
Pretty basic accommodation and fairly pricey compared to similar hotels in other locations.
Stayed 1 night in Mar 2024
Response from Jb on Mar 24, 2024
Thank you you for your opinion and have safe travels ahead

8/10 Good

Lina

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access and good price
Stayed 1 night in Mar 2024
Response from Jb on Mar 24, 2024
Thank you for your support and feedback

8/10 Good

Lindsay

Stayed 1 night in Feb 2024
Response from Jb on Mar 24, 2024
Appreciate your feedback and rating

6/10 Okay

Jesalyn

Business traveler
Liked: Amenities
Disliked: Cleanliness
Rooms were not clean
Stayed 1 night in Feb 2024
Response from Jb on Feb 10, 2024
Thanks for your feedback

6/10 Okay

Karen

Traveled with family
Nice staff but had to book through Expedia in order to get a cheaper rate. We were a walk in. Room was clean but could use upgrading
Stayed 1 night in Feb 2024
Response from Jb on Feb 10, 2024
Thank you for suggesting, will look into it

8/10 Good

Stephanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my stay
Stayed 4 nights in Feb 2024
Response from Jb on Feb 10, 2024
Appreciate your feedback

8/10 Good

Bram

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had great food - pizza
Stayed 3 nights in Jan 2024
Response from Jb on Feb 10, 2024
Thank for your rating on line

8/10 Good

Yu-Hsien

Traveled with group
Liked: Staff & service, room comfort
Stayed 1 night in Jan 2024
Response from Jb on Feb 10, 2024
Thanks for giving me 8 of 10

10/10 Excellent

AYTON

Liked: Cleanliness, staff & service, property conditions & facilities
Easy parking in front of room. Restaurant on site.
Stayed 1 night in Jan 2024
Response from Jb on Feb 10, 2024
Appreciate your feedback

6/10 Okay

Darren

Stayed 2 nights in Dec 2023
Response from Jb on Feb 10, 2024
Thanks for your rating

8/10 Good

Nicole

Traveled with group
Liked: Cleanliness, staff & service, room comfort
Great place for a quick overnight stopover in Castlegar. Convenient location from highway and near restaurants. Late night checking was seamless and easy.
Stayed 1 night in Dec 2023
Response from Jb on Jan 7, 2024
Thanks for your feedback

10/10 Excellent

Barb

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We planned our booking with the proximity of services in mind. Shoppers Drug Mart was only 5 minutes away as is: McDonald’s for coffee, The Bombi Restaurant for Breakfast and Lunch, a liquor store for any last minute wine purchases. We were pleased with the dated rooms. The Mattress was firm and the pillows were squeezed to get their desired tension (LOL).
Stayed 5 nights in Dec 2023
Response from Jb on Jan 7, 2024
Thank you so much on your awesome feedback .

10/10 Excellent

Brian

Traveled with family
Stayed 1 night in Dec 2023
Response from Jb on Jan 1, 2024
Awesome feedback thanks

8/10 Good

Stanley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Jb on Jan 1, 2024
Thank you for your rating

8/10 Good

Don

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay
Stayed 4 nights in Dec 2023
Response from Jb on Dec 6, 2023
Thanks for your feedback

8/10 Good

GARTH

Liked: Cleanliness, staff & service, property conditions & facilities
EXCELLENT VALUE FOR THE PRICE POINT. RECEPTION WAS VERY POLITE AND HELPFUL. THANKS FOR EVERYTHING. WE WILL DEFINITELY STAY AGAIN AND RECCOMEND.
Stayed 1 night in Nov 2023
Response from Jb on Nov 24, 2023
Thanks for the awesome feedback , hope to see you on your next visit.

8/10 Good

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
My partner and I stayed for 3 nights. We we touring the Kootneys and used the hotel as our hub. Room was low price and allowed us to spend more eating out. We did have pizza from the hotel one night and you are walking distance to other restaurants or fast food joints.
Stayed 3 nights in Nov 2023
Response from Jb on Nov 18, 2023
Thanks for your rating on line , hope to see you on your next trip

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Jb on Nov 11, 2023
I am sorry we were not upto your expectations , best travel ahead

2/10 Terrible

Phil

Disliked: Cleanliness, staff & service, property conditions & facilities
You get what u pay for. I should have known
Stayed 1 night in Nov 2023
Response from Jb on Nov 11, 2023
I am sorry to see unhappy. Best travel for future

2/10 Terrible

Nathan

Stayed 1 night in Nov 2023
Response from Ib on Dec 6, 2023
I am sorry to see you leaving unhappy, give us another chance.

10/10 Excellent

Jean

Stayed 1 night in Oct 2023
Response from Jb on Nov 18, 2023
Thank you for your 5 star rating

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Jb on Oct 28, 2023
Yahoo 5 out of 5 thanks Kevin

6/10 Okay

Ronald A

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An average motel.
Stayed 1 night in Oct 2023
Response from Jb on Oct 20, 2023
We are sorry to see your online 3 star rating , wish we could have done better for you.

10/10 Excellent

Kenneth

Stayed 1 night in Oct 2023
Response from Jb on Nov 11, 2023
Thanks Kenneth leaving a positive review on line . Looking forward to see you on your next visit

8/10 Good

Gale

Traveled with partner
Liked: Cleanliness, amenities
Clean room and close to services.
Stayed 1 night in Oct 2023
Response from Jb on Oct 6, 2023
Thank you for posting a positive feedback on line . We are happy to see your 4 stars.

10/10 Excellent

Rod

Stayed 1 night in Sep 2023
Response from Jb on Oct 20, 2023
Thanks Rod, for your feedback.

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Overall very friendly but don’t be in a hurry if e
Stayed 1 night in Sep 2023
Response from Jb on Oct 1, 2023
Thanks for your feedback.

4/10 Poor

Tasha

Traveled with family and small children
Disliked: Amenities, property conditions & facilities
Smelled bad. Was grungy and felt very ghetto. Walls seemed paper thin.
Stayed 1 night in Sep 2023
Response from Jb on Sep 24, 2023
We are very sorry to hear your stay wasn’t great full. Apologies not meeting up-to your standards. Have a safe trip ahead.

10/10 Excellent

Joanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Jb on Sep 23, 2023
Thanks Joanne

8/10 Good

Cecil

Traveled with partner
Liked: Staff & service
Satisfactory.some noise from upper floor unit.
Stayed 1 night in Sep 2023
Response from Jb on Sep 20, 2023
Thank you very much for your feedback.

6/10 Okay

Mickey

Liked: Amenities, property conditions & facilities
Good for what you pay. Clean, quiet. Sink filled with water slowly drained, shower went from hot/cold a lot
Stayed 3 nights in Sep 2023
Response from Jb on Sep 20, 2023
Thanks for your feedback, your concern will be addressed to maintenance department.

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Sep 2023
Response from Jb on Sep 20, 2023
Thanks for your feedback

8/10 Good

Stanley

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Room was clean. Decent price. We enjoyed the pizza from on site restaurant after a long day on the road. Convenient location while traveling on highway 3
Stayed 1 night in Sep 2023
Response from Jb on Sep 20, 2023
Hi Stanley, You found everything at our hotel in order and was enjoyable stay . Thank you for your rating. Revisit again.

8/10 Good

Mike

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Response from Jb on Sep 20, 2023
Thanks for your review on line

6/10 Okay

Peter

Liked: Cleanliness, staff & service
My only real compliant was the noise (people walking around) from the room above us. Otherwise our stay was comfortable
Stayed 2 nights in Sep 2023
Response from Jb on Sep 20, 2023
I am sorry to hear you concern, sometimes it is very hard to stop people moving around in their room. Next time please request the upper floor.

10/10 Excellent

SUBIN C

Liked: Cleanliness, amenities, property conditions & facilities
Nothing
Stayed 1 night in Sep 2023
Response from Jb on Sep 18, 2023
Thank you so much for leaving us 5 out of 5.

8/10 Good

Takahiro

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Response from Jb on Sep 18, 2023
Thanks Takeshita, Appreciate your time to review us on line.

2/10 Terrible

Sara

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Response from Jb on Sep 7, 2023
We are very sorry to see you leaving sad . We did not serve you upto your expectations . Safe travels ahead.

8/10 Good

Yuriko

Liked: Cleanliness, staff & service
McDonald’s and a&w are walking distance.
Stayed 1 night in Sep 2023
Response from Jb on Sep 7, 2023
Appreciate your input , hope to see you soon

10/10 Excellent

gerry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was super and helpful. Food was excellent and large portions. All around pleasant stay
Stayed 2 nights in Aug 2023
Response from Jb on Sep 1, 2023
Hi Gerry, Thanks for reviewing us on line , as you know we love to hear from our guests. Your response for positive feedback is plus. Hope to see you soon.

10/10 Excellent

Nicole

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Satisfied with our stay We would stay there again 😉
Stayed 1 night in Aug 2023
Response from Jb on Aug 29, 2023
Hi Nicole, Thanks for your feedback, hope to see you soon on your next visit.

6/10 Okay

ASHWINI

Traveled with family
Liked: Staff & service, room comfort
Decent place but it can use some cleaning and maintenance.
Stayed 1 night in Aug 2023
Response from Jb on Aug 26, 2023
Feedback always helps us to improve, I will bring that to housekeeping staff. Thanks

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from Jb on Aug 25, 2023
Than you for your rating.

10/10 Excellent

Genevieve

Stayed 1 night in Aug 2023
Response from Jb on Sep 18, 2023
Thanks for your feedback.

6/10 Okay

Mark

Disliked: Property conditions & facilities
Well located, rather tired common areas, the room was also tired but clean and comfortable
Stayed 1 night in Aug 2023
Response from Jb on Aug 20, 2023
Thanks for your feedback safe travels ahead

8/10 Good

Christiaan

Stayed 1 night in Aug 2023
Response from Jb on Aug 20, 2023
Thank you for rating on line.

8/10 Good

Carlos

Stayed 1 night in Aug 2023
Response from Jb on Sep 7, 2023
Thanks for your feedback