Nelson great city to visit. Bathroom is separate from Bedrooms...No TV in our Room
Comment from Hotel Management
Sep 10, 2016 by cloudside, Hotel Management
Thank you for taking the time to post a review. I am so sorry we clearly didn't meet your expectations, I am shocked and saddened at the very low score, Chris and I take great pride in our high standards for every level of your stay from cleanliness , to breakfast and comfort. I hope anyone reading this review will take time to read our other reviews too.
Yes we certainly do refill the soaps, shampoo and conditioner, so they are always full and fresh for each arriving guest, and we try to be as environmentally friendly with our products and usage as we can; we change the containers regularly, I am shocked you think there might have been mold, we will be checking that first thing.
Some of our rooms do have en-suite bathrooms and some private (next door) some have TV's, it is clearly written in all our rooms descriptions what is included in each room, and of course we have a guest lounge downstairs with a TV for any one to use.
We have some exciting major renovations starting in 4 weeks, all rooms will then have a TV and the bathrooms are being made en-suite along with numerous other upgrades.