Ratings based on 52 Verified Reviews

4.2 out of 5
85% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.1 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

Rooms too small for price

Posted Jan 16, 2017
It was great just the hill to get there it's a struggle
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 13, 2017
Staff was able to correct a room booking. Was told I was getting a partial ocean view, but was given a non view room. Given that, I would say only the ocean view rooms are worth booking, the others look out at peoples houses. Rooms are small, bathroom does not allow for much privacy as it has an opaque sliding glass door. Roof top not very usable with inclement weather. No heaters and everything gets wet. Overall the hotel does have a spa, boutique look and feel. Pretty color palette.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 31, 2016
Room was a lil small but that suits most everything on Avalon compact, we would stay here again
Comment from Hotel Management
Jan 9, 2017 by Sherri, Hotel Management
We'll look forward to welcoming you back!
3 out of 5
Recommended
for Everyone
by A verified traveler from San Mateo, Ca

Nice Hotel

Posted Dec 27, 2016
Pros: Great bed and pillows
Location: Location of hotel was near shops and restaurants, snorkeling, diving, bike or electric golf cart rental, beach, boating and deep sea fishing,
Hotel was close to shops and restaurants in Avalon. But it was a hike up hill to get back to your hotel. Their front door was not functional so that door and the side entrance door had to remain open during business hours and for safety reasons. Thus there was a very cold draft through out the hotel and hallways through rooms. Granted it might of been difficult to get it fixed at Christmas but it made it colder than it should of. Otherwise it was an ok hotel.
Comment from Hotel Management
Jan 9, 2017 by Sherri, Hotel Management
I'm glad to hear that overall you enjoyed the hotel but I am so sorry to hear that your stay was impacted by our door. It was fixed the next day.
3 out of 5
Recommended
for Everyone
by A verified traveler from ojai, United States of America

You will hear everything!

Posted Nov 22, 2016
We stayed 2 night at the Aurora , the hotel is beautiful and I love that we arrived to find wine,cheese,crackers and warm cookies in the lobby. The rooms are small but clean. The bathrooms are so small that they have a sliding door. We were kept awake both nights listening to the room above us stomp around opening and closing the bathroom door - at one point I would have sworn they were re-arranging the furniture. The street noise is very loud to even with the windows closed inc golf carts and motorcycles.
Comment from Hotel Management
Dec 5, 2016 by Sherri, Hotel Management
I'm sorry to hear that your stay was marred by inconsiderate guests, but we're glad you enjoyed our Friday night wine reception.
5 out of 5
Recommended
for Everyone
by A verified traveler from US

Great staff, great views, very relaxing

Posted Nov 1, 2016
Pros: The staff is very helpful and friendly. We loved the view from our balcony - it was great to have the patio door open at night to feel the cool breeze, very calm and peaceful during the night there, slept with the door open both nights with hardly any sound disruptions! The room is a great size and the fridge was great for snacks. The breakfast was light but a great benefit.
Cons: The bathroom was small but we expected that. There isn't an elevator but the staff member carried my luggage upstairs for me.
Location: The hotel is just up the hill from everything in Avalon - a quick walk would get to you to food and almost any activity you desire.
Comment from Hotel Management
Nov 14, 2016 by sherri, Hotel Management
Thank you so much taking the time to share your experiences. We look forward to welcoming you back soon.
5 out of 5
Recommended
for Everyone
by A verified traveler from D

good service excellent staff

Posted Oct 16, 2016
Pros: all very good hotel
Cons: all very good hotel
Location: Good
good service excellent staff great service, excellent cleaning. super kind staff.
Comment from Hotel Management
Nov 14, 2016 by Sherri, Hotel Management
I'm glad to hear you enjoyed your time at the Aurora Hotel and Spa. Hope to see you again soon.
4 out of 5
Recommended
for Everyone
by A verified traveler from Orange,ca

Good location

Posted Oct 15, 2016
Remodeled nicely Modern style...wish that the room was facing the ocean.
Comment from Hotel Management
Nov 14, 2016 by Sherri, Hotel Management
Glad to hear you enjoyed the modern style -- we have ocean view rooms available for your next stay.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Oct 9, 2016
Our room was very small, other than that is was OK.
Comment from Hotel Management
Oct 11, 2016 by Sherri, Hotel Management
Thank you for taking the time to share your experience.
5 out of 5
Recommended
for Couples
by A verified traveler from South Dakota

Perfect Getaway

Posted Oct 7, 2016
Location: Parasail by day......walks along the shore by night.
Get the room with the balcony! Make sure to enjoy the rooftop lounge as well.
Comment from Hotel Management
Oct 7, 2016 by Sherri, Hotel Management
Sounds like a perfect vacation! Glad you spent it with us and we hope to see you again soon.