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Reviews of The Avalon Hotel on Catalina Island

3 out of 5
The Avalon Hotel on Catalina Island
124 Whittley, Avalon, CA

Reviews

9.6

Exceptional

Rating 10 - Excellent. 180 out of 222 reviews" "
Rating 8 - Good. 37 out of 222 reviews" "
Rating 6 - Okay. 3 out of 222 reviews" "
Rating 4 - Poor. 0 out of 222 reviews" "
Rating 2 - Terrible. 2 out of 222 reviews" "

9.8/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Excellent

Vincent

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from Wendy Cav on Jan 30, 2024
Hello Vincent, thank you for your 5 out of 5 rating! We are so happy you enjoyed your stay with us! We hope to see you again soon.

10/10 Excellent

Laurie

Stayed 2 nights in Nov 2023
Response from Wendy Cav on Dec 11, 2023
Hi Laurie! Thank you so very much for your 10 out of 10 rating! We are so glad you enjoyed your stay with us! We hope to see you again soon! Happy Holidays!

10/10 Excellent

Troy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfy place and in the heart of town!
Stayed 2 nights in Nov 2023
Response from Wendy Cav on Nov 28, 2023
Thank you Troy for your great review! We are so happy you enjoyed your stay with us and we hope to see you again soon. HAPPY HOLIDAYS!

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous, charming hotel that is one of a kind. Clean, quiet, and very kind staff.
Stayed 1 night in Nov 2023
Response from Wendy Cav on Nov 16, 2023
Thank you Kimberly for you wonderful review. We are so happy you enjoyed your stay with us. We hope to see you again soon!

10/10 Excellent

RBrendan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023
Response from Wendy Cav on Sep 12, 2023
Thank you for taking the time to leave a 10 out of 10 review. We are so glad you enjoyed your stay and we look forward to hosting you again!

10/10 Excellent

Nora

Stayed 2 nights in Aug 2023
Response from Wendy Cav on Sep 11, 2023
Thank you, Nora for taking the time to leave us a Five-Star review. We appreciate you and are so glad you enjoyed your stay. We hope to see you again in the future!

10/10 Excellent

Gerald

Liked: Cleanliness, staff & service, property conditions & facilities
Quiet patio to enjoy the continental breakfast.
Stayed 1 night in Aug 2023
Response from Wendy Cav on Aug 18, 2023
Thank you, Gerald for taking the time to leave us a great review! We are glad you enjoyed your breakfast.in our beautiful koi garden! We hope to see you again!

10/10 Excellent

Youmi

Liked: Cleanliness
Stayed 1 night in Jun 2023
Response from ~Shane - concierge on Jun 10, 2023
Youmi, thanks for your stay at The Avalon Hotel and your high marks. We look forward to your return.

10/10 Excellent

Jesus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023
Response from Wendy Cav on May 17, 2023
Hello Jesus - Thank you so much for for your 10 out of 10 rating. We are so happy you enjoyed your stay with us. We hope to see you again soon

10/10 Excellent

David

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quaint and comfortable. Close walk to all the amenities. They have a nice patio area on the roof for relaxing with full view of the surrounding area.
Stayed 1 night in May 2023
Response from ~Shane - concierge on May 12, 2023
David, thanks for taking a moment to rate and review your stay at The Avalon Hotel. We appreciate you highlighting our convenient location and our rooftop deck that has a commanding view of Avalon Harbor and the surrounding mountains. Hope you will call us to schedule your return visit.

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023
Response from Wendy Cav on May 7, 2023
Thank you James for your 10 out of 10 review! We are so glad you enjoyed your stay with us, it was a pleasure having you here. Come see us again soon,

10/10 Excellent

Stacey

Stayed 2 nights in Apr 2023
Response from ~Shane - concierge on Apr 14, 2023
Stacey, thanks for the high marks.

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023
Response from Wendy Cav on Apr 12, 2023
Good Afternoon Thomas. Thank you for your 10 of 10 review. We are so delighted that you enjoyed your stay with us. We hope you get a chance to visit us again soon.

10/10 Excellent

LOUIS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great trip, highly recommend
Stayed 2 nights in Apr 2023
Response from ~Shane - concierge on Apr 8, 2023
Thanks Louis for the high marks and recommendation. Hope to see you back with us soon.

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Look no further stay here!
Incredible stay, came here celebrating girlfriend’s birthday. Stayed here 3 nights and also offered a discounted stranded rate after being stuck on island so 4 total nights. The location is fabulous just up the hill on a Main Street in town. Staff was very welcoming and friendly throughout stay. The rooms are very clean, classy, bed is soft just melt right into it. The room is pretty big, I have read that on other hotel rooms on this island it can be a negative factor. The roof top deck is a great place to have a drink or just take in the views. When we checked in I told them it’s my girlfriends birthday the following day. They provided champagne and a lovely card for a fantastic memory. It was a very nice surprise to come back to the hotel on her birthday and see that awaiting her. I would definitely recommend staying here and would stay there again in a future visit. We saw many of the the other hotels on the island and are satisfied that this is the best option on Catalina island.
Ceramic tile so pretty, bathroom.
Stayed 3 nights in Feb 2023
Response from ~Shane - concierge on Mar 4, 2023
Robert, thanks for taking the time to write a review and highlight our special features. We remember your visit and are glad we could make it a little extra special celebration of her birthday. We hope you will make us a regular tradition.

10/10 Excellent

Kasey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2023
Response from Wendy C., Innkeeper on Feb 3, 2023
Good Morning Kasey, Thank you for your 10 out of 10 rating. We are so happy you enjoyed your stay with us and hope to see you again soon!

10/10 Excellent

Keith, Oceanside

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wow - What a great hotel. Great location within waling distance of the Avalon harbor, maybe 5-7 minutes walk, or they offer a free taxi ride over from the harbor. Scenic views of the harbor and the Casino, great staff (friendly, helpful, knowledgeable), great service, and accommodating during the big storm that rolled in for New Years Eve 2022. The person behind the desk was very nice, helpful, offered suggestions on things to see and do, he even helped another guest get a tie for the NYE party at the Casino, the guest had forgotten his tie. He was nice enough to tell us about the storm coming in and the boats might be cancelled coming in and going out. He told us to check with the boat place to make sure we could get a change in our boat tickets and get off the island. The day we got in, we arrived a little early but they stored our bags and then delivered them to our room before we got there. Great local taffy in the lobby, and some more in your room along with some drinks and chocolates. The room was spacious, clean, filled with amenities. The hotel is very close to shopping, restaurants, the harbor, the casino, etc. We are definitely looking forward to visiting again.
Response from Wendy Cav, Innkeeper on Jan 10, 2023
Hello Keith - Thank you so much for your excellent review. We are so happy we could help with the "Tie". It was a pleasure having you as guest. We hope to see you again soon! Happy New Year!

10/10 Excellent

BLAKE

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommend.
Response from Concierge Shane on Dec 15, 2022
Blake, thank you for the highest rating and we hope you will recommend us to friends and family. Look forward to your return visit.

6/10 Okay

Elizabeth

Traveled with partner
Liked: Staff & service
The staff was lovely the price was outrageous for what it was. For that kind of money at least a "real" breakfast and not frozen english muffins should be served.
Stayed 2 nights in Oct 2022
Response from Wendy Cav on Oct 4, 2022
Thank you Elizabeth for your thoughts and review. We do always try our best to have a pleasing continental breakfast and we are sorry you did not enjoy it. We do not have a kitchen. Our pastries are delivered fresh daily from the local bakery. Being on the island we do not always have a lot of options. Thank you for staying with us, we do hope to see you again.

10/10 Excellent

Klaus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Experience
Short trip from LA to Catalina. The hotel is convenient- located off the main pedestrian street so was very quiet. They have a lovely courtyard with Koi pond for breakfast. Rooftop deck with great 360 view. Everything was clean and well maintained. Staff was friendly and professional. Would stay again.
Stayed 2 nights in Aug 2022
Response from Shane - concierge on Aug 27, 2022
Klaus, thank you for your outstanding rating and comments that highlight the advantages of our property over others on the island. We look forward to your return visit.

10/10 Excellent

Eric

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely boutique hotel. Charmingly decorated. Thoughtful touches. Extremely friendly and helpful staff. The view from the roof deck is spectacular, especially at night. Conveniently located. Voucher for taxi to and from the ferry is provided -- a really nice extra so you don't have to drag your suitcases over the cobblestone streets.
Stayed 2 nights in Jul 2022
Response from Shane the concierge on Jul 30, 2022
Eric, thank you for the highest rating possible on Expedia's travel sites. Glad you enjoyed the benefits of our many notable features. Hope you will join us again in the future.

10/10 Excellent

Dawn

Traveled with partner
Liked: Amenities
Liked the courtyard and breakfast. They need to update the bed spreads
Stayed 2 nights in Jul 2022
Response from ~Shane - concierge on Jul 24, 2022
Thanks Dawn for taking the time to leave feedback. We will take your suggestion under advisement.

10/10 Excellent

Vernon

Stayed 2 nights in Jun 2022

8/10 Good

Joe

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall we were very pleased with the hotel and staff. Had some difficulty finding initially because of limited signage. Small outside breakfast garden was delightful and staff very pleasant and accommodating. Not sure what breakfast would be like if weather was poor. We were lucky enough to have good weather.
Stayed 2 nights in Mar 2022
Response from Shane - concierge on Mar 10, 2022
Joe, thanks for taking the time to leave feedback. Sorry you missed our sign, right next to the stairs that lead up from street level to our lobby. And since you pose the question about breakfast during inclement weather, on those days we set up our extended, continental breakfast with many choices in our cozy lobby and provide breakfast trays to take your food back to your room. But I would hazard a guess that less than 5% of our mornings on our beautiful island warrant that exception. Come join us again and thanks for spreading the word.

10/10 Excellent

Elizabeth

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This inn was lovely, a little outside of the main part of town, so nice and quiet. The roof deck view was great. The beds were a little soft for us - but that is just our personal preference. Overall we loved the hotel.
Stayed 2 nights in Feb 2022
Response from kim on Mar 1, 2022
Thank you Elizabeth for the review we appreciate you giving us such high ratings. Its nice to know that everything was good. The staff thanks you. Come back and see us again.

10/10 Excellent

Tylin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms, hallways and outdoor areas are immaculate. Staff is friendly and helpful. Location is perfect. Just be aware that there are 3 floors and no elevator.
Stayed 2 nights in Feb 2022
Response from kim on Feb 23, 2022
Dear Tylin , Thank you for posting a review on The Avalon Hotel. We really appreciate you sharing your thoughts. The staff works really hard to make sure all our guest enjoy their stay. Look forward in seeing you soon again! Thank you, Kim

10/10 Excellent

Stacey

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very sweet, clean, and romantic. Would stay again.
Stayed 2 nights in Jan 2022
Response from ~Shane - concierge on Jan 27, 2022
Stacey, thank you for taking time to rate us with highest marks. We would love to host you again.

8/10 Good

Cindy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a very cozy room and the view from the 4th floor rooftop was amazing!
Stayed 2 nights in Dec 2021
Response from ~Shane - concierge on Jan 1, 2022
Thank you Cindy for the positive feedback. We agree, the 360 degree view of Avalon canyon and harbor with the iconic Avalon Casino Theater/Ballroom on the edge of the bay is hard to beat.

10/10 Excellent

Sheri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Avalon
The Avalon was absolutely the perfect hotel for my husband and I. Balcony with oçean views, all of the amenities you need, and the staff are absolutely the most wonderful people, from the time you check in till check out. They went above and beyond for our stay!
Roof Garden view
Stayed 2 nights in Oct 2021
Response from Shane - concierge on Nov 4, 2021
Sheri, thanks for recognizing our excellent staff who strive to make every stay a memorable one.

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay
What a unique place to stay with great hosts! We will definitely stay at the Avalon hotel if we ever go back to Catalina Island.
The beautiful view from their rooftop lounging area.
Gorgeous pond on the patio.
Rooftop sitting area.
Relaxing patio
Stayed 3 nights in Oct 2021
Response from Shane - concierge on Nov 4, 2021
Carol, thanks for the highest marks. We look forward to your return.

8/10 Good

Benjamin Wayne

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great staff, super helpful.
Stayed 1 night in Oct 2021
Response from Shane - concierge on Nov 4, 2021
Thank you, Benjamin. We pride ourselves on superlative customer service.

8/10 Good

Jennifer

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Warm and friendly. Welcoming.
Stayed 1 night in Oct 2021
Response from Shane - concierged on Oct 17, 2021
Thank you for your stay with us and kind review.

10/10 Excellent

maureen

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Charming, extensibly remodeled craftsman hotel with harbor views half block from Crescent Ave. Wonderful staff, very helpful. Continental breakfast. Highly recommended!
Stayed 3 nights in Sep 2021
Response from TA on Sep 28, 2021
Hi Maureen Thank you for your nice feedback ! We are looking forward to welcoming you here at The Avalon Hotel again soon The Innkeepers

10/10 Excellent

Barry

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
we loved the rooftop deck.
Stayed 3 nights in Sep 2021
Response from TA on Sep 28, 2021
Hi Barry Thank you for your nice feedback ! Yes our rooftop is a top notch one that we all love ! Have a great day and we are looking forward to welcoming you again soon The Innkeepers

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 4 nights in Aug 2021
Response from Shane - concierge of The Avalon Hotel on Aug 20, 2021
Thank you for Expedia's highest rating. We hope you will share your experience with friends and family.

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was exceptional! The property is beautiful with a garden patio that can be enjoyed anytime of the day. Cannot say enough about the friendly and extremely helpful and accommodating staff!
Stayed 1 night in Aug 2021
Response from ~Shane on Aug 5, 2021
Thank you for the outstanding review. We pride ourselves on our comfortable, well maintained facility and exemplary customer service. Thanks for recognizing our efforts and for choosing us for your island vacation.

2/10 Terrible

Larry

Stayed 3 nights in Jul 2021

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
View was spectacular. Charming hotel, very warm staff. Mattress was uncomfortable
Stayed 2 nights in Jun 2021
Response from Shane - concierge on Jul 3, 2021
Thank you for your positive observations and feedback. We feature Supple-Pedic mattresses with pressure relief material made by Strobel.com. Majority of our guests rave about these responsive mattresses but, of course, mattress preference is very subjective.

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We are so happy we chose to stay here. Beautifully appointed and casual. The rooftop offers a spectacular view. Staff is very friendly and helpful. We will be coming back.
Stayed 1 night in Jun 2021
Response from Shane - concierge on Jul 3, 2021
James, thanks for great review that points out our outstanding features and service. We look forward to many return visits.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jun 2021
Response from Shane - concierge on Jul 3, 2021
Thank you for your kind evaluation.

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommend
This is a really great hotel. The rooftop makes it. I did not see any other hotels with a rooftop and it was so beautiful and relaxing. The continental breakfast was great and truly made the vacation feel like a vacation even though it was just a quick getaway. The hotel staff is really great and everything was very clean.
Roof top view
Stayed 2 nights in Jun 2021
Response from Shane - concierge on Jun 10, 2021
Nicole, Thanks for your lovely review that highlights why The Avalon Hotel consistently remains among one of the top five hotels for Catalina Island.

8/10 Good

Nanci

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Welcoming and lovely hotel.
Very convenient location, we had a view room and it was very nice. Only issue we had was there was a lot of traffic, horns honking and people yelling so we did not get to enjoy our balcony. The room was comfortable and they paid special attention by adding blue lights to sanitize things. The highlight at the hotel is the service and care, warm welcome and kindness of the staff.
Stayed 2 nights in May 2021
Response from ~Shane on May 30, 2021
Nanci, thank you for highlighting positive aspects of your stay. Your observation of noise by other guests of nearby hotels are beyond our control and not typical of our otherwise quiet street. We hope it does not preclude you from visiting in the future.

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rambling pond sound from the patio was wonderful sound to fall to sleep to.
Stayed 1 night in May 2021
Response from ~Shane on May 30, 2021
Many guests comment on our koi pond that sets the mood in our private garden patio. Thanks for the kind comment.

10/10 Excellent

Verified traveler

Stayed 2 nights in Mar 2021
Response from ~Shane on May 30, 2021
Thanks for highest rating!

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2021
Response from Shane - concierge on May 8, 2021
Thank you for your highest marks making The Avalon Hotel one of the best rated lodging options on Catalina Island.

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The Avalon was so beautiful & unique. The style of the hotel made me feel like I was in Italy. The hotel has a gorgeous view that can be seen from the roof top. I would definitely stay here again when I visit Catalina island.
Stayed 4 nights in Apr 2021
Response from Shane - concierge on May 8, 2021
Thanks for your kind comments that point out our unique and beautiful hotel has one of the best views of the ocean in Avalon CA. We look forward to your return visit.

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was perfect from the staff that went above and beyond to make our stay unforgettable also the hotel was very clean, and all the little details that made the big difference.
Stayed 2 nights in Apr 2021
Response from ~Shane - concierge for The Avalon Hotel on Apr 17, 2021
Thank you for your review and giving us the highest possible rating. We appreciate your affirmation of our staff and the care we take to make memorable experiences.

10/10 Excellent

Jack

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Avalon Hotel
Beautiful room. Very nice garden. Best was the view from the roof of the hotel.
Stayed 2 nights in Apr 2021
Response from ~Shane on Apr 17, 2021
Thanks Jack for your great comments and giving us the highest rating for our hotel. We think the rooftop view is pretty great too.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Mar 2021
Response from ~Shane on Apr 13, 2021
Thanks for rating your stay at The Avalon Hotel.

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a boutique hotel. It felt like a bed & breakfast but it wasn’t someone’s home. The people working there took care of us as if we were staying in their home. Everyone was very friendly and treated us like family. Loved it.
Stayed 4 nights in Feb 2021
Response from ~Shane - Concierge for The Avalon Hotel on Mar 3, 2021
Thanks so much for your evaluation and review. You perfectly described our aim: to care for people as if they were our personal house guest but provide them with all the amenities they would expect from a high end lodging property. We hope you'll join us in the future.