Ratings based on 345 Verified Reviews

4.2 out of 5
91% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Ripon, North Yorkshire, UK

Comfortable Hotel,good access to centre

Posted Apr 1, 2017
Pros: The welcoming staff, the good parking, good wi-fi, and easy access to the centre of the city of Catania
Cons: Nothing wrong with it
Location: Good local daily market in morning.
We stayed at the Hotel for the first two nights, and the last night of our stay in Catania. It was a good way to start and end our successful visit to Sicily. After a tiring journey, the staff removed the car to their private covered garage. We were able to have an afternoon exploring the centre of the city on foot. The following day we drove to Syracuse and Noto and returned to familiar surroundings for a second night at the hotel; a good way to start the ten day holiday before exploring some of the rest of Sicily in a hired car. No small request seemed too much trouble for the friendly and willing staff. On the last day we drove to the airport and when we arrived at the Avis car hire desk, we realized that we had left the flight and car-hire documents at the hotel in a small back pack. We telephoned the hotel and they dispatched the backpack by motorbike to the airport; it arrived very quickly. This avoided, what would have been a very stressful drive back to the hotel, and which could have made us late for the flight. This reflected the attitude of the hotel staff; always trying to help.
5 out of 5
Recommended
for Everyone
by A verified traveler

A wonderful stay in a hotel full of character

Posted Jan 22, 2017
Pros: Everything.
Cons: Needs some updating but nothing that detracted from our experience.
Location: In a location very near to gardens, shopping and great restaurants, but slightly outside main tourist area so as to make parking possible.
A first class experience. The hotel was very comfortable and the staff wonderful. A special mention for the morning reception lady, who was so helpful with all our questions about travelling around Catania and beyond, and also the great guys who parked our car when parking was needed. We as a family would definitely recommend this hotel and all its facilities. The hotel is in an excellent location, in walking distance of great shopping and eating. It is also full of character, and the breakfast in the inside garden wonderful.
4 out of 5
Recommended
for Everyone
by A verified traveler from Colorado Springs, CO

Grand Old Sicily

Posted Jan 16, 2017
Pros: It was magnificent in it's grand rooms with lots of antique wood floors, molding and furniture.
Cons: Pillows
Location: Central Catania close to shops and restaurants.
This hotel was magnificent in it's old grandness. Rooms were clean and large. Bedding (especially pillows) not at maximum comfort. Staff was attentive and very friendly. Breakfast (at cost) was great and included "fresh" squeeze your own orange juice. Attentive and friendly staff especially night bar staff. Off street parking.
5 out of 5
by A verified traveler

Above All Others!

Posted Dec 18, 2016 on Hotels
Wonderful experience! Absolutely wonderful hospitality! Well above any other!
4 out of 5
by A verified traveler

Posted Nov 19, 2016 on Hotels
The staff was very helpful. You should mention that parking is limited.
4 out of 5
by A verified traveler

Nice Hotel

Posted Oct 8, 2016 on Hotels
Food very good in hotel.
5 out of 5
by A verified traveler

Posted Oct 6, 2016 on Hotels
It is quite in the centre, and if you arrive early, may could having a underground parking space, and this is very very important since drive into Catania is horrendous!
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Sep 30, 2016
Very nice hotel. We enjoyed our room. Bathroom was modern with a good shower. Breakfast was very nice. Nice terrace available throughout the day. Staff made great coffees at any time of the day. Hotel is walking distance from Via Etnea and other main areas.
2 out of 5
by A verified traveler

Keystone Cops Reprise

Posted Sep 18, 2016
Pros: They tried to find us another hotel
Cons: Systems
Poor location a longish walk to the center.. Despite 3 email confirmations they lost all our reservations (four succeeding nights) other than the first night and they were fully booked. Not very professional
5 out of 5
by A verified traveler from Chicago

Clean, comfortable, convenient hotel, modest price

Posted Sep 13, 2016 on Hotels
This is a pleasant, quiet, clean hotel. Rooms are not luxurious but are quite comfortable. The price was low for the quality.