Ratings based on 1,204 Verified Reviews

3.9 out of 5
89% of guests recommend
3.9 Room cleanliness
4.0 Service & staff
3.7 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
3 out of 5
Recommended
for Everyone
by A verified traveler from chicago

Breakfast not desirable

Posted Oct 10, 2017
Limited breakfast selections. No meat in most selections. Small portions
5 out of 5
Recommended
for Everyone
by A verified traveler

nice and pleasant stay

Posted Aug 31, 2017
relax and friendly hotel staff.. Hotel located near to plenty shopping centres and good restaurants..
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 31, 2017
It was a nice stay in Holiday Inn Express Causeway Bay for my Hong Kong business trip. The location is good where it is just walking distance to the Causeway Bay MTR, shopping malls and restaurant. The staff was friendly and helpful.
4 out of 5
Recommended
for Everyone
by A verified traveler from Phils

Close to time square

Posted Jul 27, 2017
Pros: Good location. Plenty of places to dine & shop. MTR nearby.
Cons: Include a walking direction from wanchai fire station to hotel.
Rode bus from airport to wanchai fire station. From there, need a direction where to walk to hotel.
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 17, 2017
Cons: I am hoping that information of all sorts of maintenance which may cause inconvenience can be made available during the booking process in Expedia.
Location: Times Square and Causeway Bay train station is very accessible.
4 issues: 1) The beds are too hard. 2) I booked for 2 nights. The flushing and fresh water system needed maintenance. There was a notice at the check-in counter and in the room that there will be no water for flushing for the 1st night and no fresh water for the 2nd night from 11.30pm to 5am. For guests who need to visit the toilet in the night time, this can be quite an inconvenient. 3) The angle of the door of room 1003 made it difficult for petite Asians to open. 4) The office chair in room 1003 has a bad sweaty smell.
4 out of 5
by Cecilia

Great location and comfortable bed

Posted Jul 9, 2017 on Hotels
great location snd comfortable room. breakfast when i stayed last year was better. this year was not so nice.
5 out of 5
by Derrick

Nice hotel

Posted Jun 28, 2017 on Hotels
Excellent location, near in MTR, mall. Fast check in and check out
4 out of 5
by MarieDesiree

Best for shopping!

Posted Jun 24, 2017 on Hotels
Perfect hotel location for shopping! Big brand names are just steps away. Time square mall right across with good restaurants.
4 out of 5
by A verified traveler

A well located and clean hotel

Posted Jun 22, 2017 on Hotels
It's closed to everything, lots of shopping malls and good restaurants. It's located on a quiet street behind the Times Square. There were enough selections for breakfast and food quality was reasonable. The room was clean and the bed was comfortable. The hotels provides hand soap, shampoo and shower gel, disposable sleepers, shower caps and tooth brushes with toothpaste each day. We will definitely stay there again.
4 out of 5
by Tiffany grace

This traveler left a rating score only Posted Jun 21, 2017 on Hotels