Ratings based on 963 Verified Reviews

3.9 out of 5
84% of guests recommend
4.0 Room cleanliness
3.8 Service & staff
3.8 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
3 out of 5
Recommended
for Families
by A verified traveler from Toronto, Canada

Very convenient location.

Posted Dec 11, 2017
Cons: Hotel room needs a bit of updating
Easy access to public transit. Felt pretty safe in the area.
3 out of 5
Recommended
for Everyone
by A verified traveler from Vancouver, Canada

Nice hotel close to MTR,Victoria Park and library.

Posted Nov 28, 2017
Everything is OK except that I got the cooking smell when ate at the restaurant on 1st floor.
5 out of 5
Recommended
for Everyone
by A verified traveler from UK

nice hotel with easy reach of public transport

Posted Nov 19, 2017
Pros: Big room , friendly staffs. Good location.
Cons: Modernisation.
Location: It is in Tin Hau area With excellent access of public transport . Vitoria park is just within 5 minutes walk and good eatery and cake shop are nearby.
We enjoy the comfort and facilities of this hotel. The staffs are helpful and efficient. The location is very good for public transport and good eatery around the area.
Comment from Hotel Management
Nov 23, 2017 by David Koh, Hotel Management
Dear Guest, Thank you for staying with us. We are truly grateful for your warmth compliments and glad to know that you have enjoyed the stay with us. We genuinely look forward to the opportunity of welcoming you again soon at L'hotel Causeway Bay Harbour View. Yours sincerely, David Koh Front Office Manager
3 out of 5
Recommended
for Everyone
by A verified traveler from Kent UK

Good position standard rooms are too small

Posted Nov 13, 2017
Pros: View and position
Cons: More attention to detail, eg number and position of power points, mini bar, bar should be open for residents on Sunday. Some front of house staff stru
Location: Excelsior Hotel and Dickens Bar and shops 1 stop away on Metro. Metro station very close by.
We couldn't stay in their deluxe standard room....it was just too small. We upgraded to a Suite overlooking Causeway Bay the room was spacious, clean and tidy but mini bar was empty! Bar was closed Sunday evening. Breakfast was very good
Comment from Hotel Management
Nov 23, 2017 by davidkoh, Hotel Management
Dear Guest, Thank you for taking your precious time to share your review with us on Expedia. Your valued comments on the power points, bar operation schedule and mini bar issue are well received and shall address these issues to the best we could immediately when we do obtain a second chance to serve you. Yours sincerely, David Koh Front office Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel, centrally located, near public transpo

Posted Nov 6, 2017
Had a wonderful experience. Nice hotel, centrally located, near public transpoRT.
3 out of 5
Recommended
for Everyone
by A verified traveler

Convenient

Posted Nov 4, 2017
Hotel is in a good location, MTR is across the street. Wi-Fi is really bad. Took forever to work and to load anything. Customer service from the staff is very good. Bed is very hard, not comfortable at all.
Comment from Hotel Management
Nov 8, 2017 by Guest Service Manager/ Scott L, Hotel Management
Thank you for your staying at L’hotel Causeway Bay Harbour View. We would like to extend our sincere apologies that our wifi system and bed were unable to meet with your legitimate expectations, which has been a topic of discussion with the concerned department heads and we will make our utmost efforts to improve the situation. We look forward to welcoming you back to our L'hotel Causeway Bay Harbour View in the not too distant future. Best Regards, Guest Service Manager/ Scott L
4 out of 5
Recommended
for Everyone
by A verified traveler from canada

Better then good. Hotel is in of many facilities.

Posted Nov 3, 2017
Very satisfied. Staff is very pleasant. Needs improvement in the dinning room.
Comment from Hotel Management
Nov 7, 2017 by Guest Service Manager/ Scott L, Hotel Management
Thank you for your staying at L’hotel Causeway Bay Harbour View. We would like to extend our sincere apologies that our dinning room was unable to meet with your legitimate expectations, which has been a topic of discussion with the concerned department heads, we will make our utmost efforts to improve the situation. We look forward to welcoming you back to our L'hotel Causeway Bay Harbour View in the not too distant future. Best Regards, Guest Service Manager/ Scott L
3 out of 5
by A verified traveler from alberta

Good location but not v clean

Posted Oct 29, 2017
Pros: just location
Cons: interior, hair dryer, internet service
Location: lots of good little restaurants around tai hang and tin hau area. some shopping but the nearest shopping is causeway bay
The location of the hotel is very convenient to shopping, transportation, and good food. However, the bathroom are very old and believe the chamber maid only change towels, do the bed sheets (not sure if they change them), vaccum and thats pretty well it. All the grout between the tiles are black and we noticed all the glass are moldy. The hotel staff varies, some are very good but some are not so good. The room size is spacious for westerner but interior really need some major renovations.
5 out of 5
Recommended
for Everyone
by A verified traveler from sydnay

well run hotel convenient location

Posted Oct 21, 2017
Pros: location
Location: transport restaurants Victoria Park
staff werer friendly and helpful. Public rooms too cold
5 out of 5
Recommended
for Everyone
by A verified traveler from Connecticut, USA

Right next to MTR station, modern room

Posted Oct 20, 2017
The rooms are fairly large for Hong Kong. I appreciated the fast check-in and check-out process. Friendly staff, clean room.