Ratings based on 1,546 Verified Reviews

3.5 out of 5
73% of guests recommend
3.7 Room cleanliness
3.5 Service & staff
3.3 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler from Kuala Lumpur

Good location and helpful reception staff.

Posted Jan 19, 2018
Pros: Location, surrounded by several shopping mall and all within walking distance and really convenience.
Cons: During winter time, they could have provide heater for their guests, as it real cold during the night time.
Location: Nearby the busy street and shopping mall, all within walking distance and just few minutes walk to Time Square mall and few others mall.
Good location at the middle of business area of causeway bay and hotel facilities are still maintain, but have to bear with the room size. For couple or single traveler could be just nice but the room are too small for family or with any kids. Location of this hotel is the location.
4 out of 5
Recommended
for Everyone
by A verified traveler from Singapore

Simple & comfortable room. Good location.

Posted Jan 18, 2018
Good location with lots of eating place, transport & shopping. Small bedroom, clean & comfort. This is 2nd visit. Will still choosing this hotel in future.
1 out of 5
by A verified traveler

Posted Dec 15, 2017
Do not waste your time dealing with this hotel. There are plenty of other hotels in Hong Kong that have better trained stuff and more competent managers.
Comment from Hotel Management
Dec 18, 2017 by PR manager, Hotel Management
Dear Sir/Madam , Thank you for choosing our hotel as your accommodation during your stay in Hong Kong. We are very sorry to note that your experience was below expectation. We appreciate your candid comments and would hope that you will accept our sincerest apology for our lapse and any resulting discomfort and inconvenience. We immediately and constructively share your feedback with our team for investigation and improvement. Hope to have a chance to provide you better experience on your next visit to Hong Kong. Sincerely, Mini Hotel
4 out of 5
Recommended
for Everyone
by A verified traveler

Close to MTR

Posted Dec 12, 2017
The hotel is about 5 to 10 minutes-walk to MTR. Facilities is only basic amenities. Even though we arrived after midnight, a staff still take care of us in the good manner.
Comment from Hotel Management
Dec 13, 2017 by PR manager, Hotel Management
Dear Sir/Madam, Thank you so much for taking the time to write such a detailed and amazing review on our hotel. It is our pleasure to see that you found our Concierge team to be attentive and helpful. Thank you for all your support, we look forward to welcoming you again for your next trip in Hong Kong! Warm regards, Mini Hotel
3 out of 5
Recommended
for Everyone
by A verified traveler from vancouver canada

Posted Dec 11, 2017
I had a good experience on my two days stay. I will recommend to my friends.
Comment from Hotel Management
Dec 12, 2017 by PR manager, Hotel Management
Dear mei , Thank you so much for taking the time to write such a detailed and amazing review on our hotel. It is our pleasure to see that you found our Concierge team to be attentive and helpful. Thank you for all your support, we look forward to welcoming you again for your next trip in Hong Kong! Warm regards, Mini Hotel
2 out of 5
by A verified traveler from Singapore

Not recommended if >2 travellers in a room

Posted Nov 16, 2017
Double room is more spacious than Quad room however the bathroom and toilet are just right in front of the bed, and it's a full glass view. No privacy. No Amenities included for my Expedia booking. I had booked another quad room from Agoda (these same dates and the price slightly lower too) and they had toothbrush, bottles of water and bedroom slippers. Upon requesting from the front desk, they said our Expedia booking doesn't include these. It isn't stated in our booking that it Doesn't include these either. Disappointed. Hotel towels not really cleaned though they are sent for laundry. Stands of hair can be found and patches of stains here and there on the towel. Reception area is nicely decorated but staff aren't friendly. Good location within 5min from CWB station. Food and shops are everywhere.
Comment from Hotel Management
Nov 18, 2017 by PR Manager, Hotel Management
Dear JC , Thank you for choosing our hotel as your accommodation during your stay in Hong Kong. We are very sorry to note that your experience was below expectation. We appreciate your candid comments and would hope that you will accept our sincerest apology for our lapse and any resulting discomfort and inconvenience. We immediately and constructively share your feedback with our team for investigation and improvement. Hope to have a chance to provide you better experience on your next visit to Hong Kong. Sincerely, Mini Hotel
4 out of 5
Recommended
for Couples
by A verified traveler from Philippines

Good Hotel in the middle of the city

Posted Nov 13, 2017
Pros: The chambermaid was very clean and meticulous. Very nice bathroom. Lobby is decorated nicely. Room Service was prompt
Cons: Bed could be softer. Extra blanket or pillow would be a plus.
Location: The location is just 10 minutes away from the MTR and located near many restaurants. Quite close to Jardine crescent for some bargain shopping.
The Hotel is located about 10 minutes from the nearest MTR station. Check-in is down a flight of stairs from the entrance. The lobby is welcoming with an artsy vibe. Clean and presentable. Staff were relatively friendly for a budget Hotel. Room is tiny. We were four adults who had to make do with a bed the size of two twinbeds pushed together. but the room was very clean. Airconditioning was very good. No windows. Bathroom was big, with opaque sliding doors for some kind of privacy. No refrigerator available in the room. Amenities are limited to a hair dryer and kettle. No table or desk.Toiletries limited to very clean towels and a body gel dispenser. Hotel staff were helpful with keeping our medications in the hotel refrigerator.
Comment from Hotel Management
Nov 16, 2017 by PR Manager, Hotel Management
Dear Ivan , Thank you for staying at Mini Hotel and share your experience here. We are honoured to learn that you have enjoyed the convenience of hotel’s location and the good service from our staff as well. And much appreciate your understanding of the selected service like us and the size of room in Hong Kong, we look forward to welcoming you again for your next trip in Hong Kong and you may also consider to book via our website for better deal! Best regards, Mini Hotel
4 out of 5
Recommended
for Everyone
by A verified traveler

Quirky boutique hotel

Posted Nov 13, 2017
Reasonable price, polite service and quirky feel at this ideally located hotel
Comment from Hotel Management
Nov 14, 2017 by PR Manager, Hotel Management
Dear Sir/Madam, Thank you for sparing time to share your views for your stay at Mini Hotel, we are grateful to know that your experience with us was a pleasant one. Your kind words would motivate us to do increasingly better and work harder when it comes to serving our guests. We hope to see you again on your next trip to Hong Kong! Kind regards, Mini Hotel
3 out of 5
Recommended
for Everyone
by A verified traveler from Bangkok

Perfect Location, Small Room, Weird AC

Posted Nov 13, 2017
Pros: Friendly staff. Welcoming atmosphere in lobby area. You can leave your luggage here after check-out for few hours, they have good management on them.
Cons: Check-out time at 11am is too early.
Location: Do cafe-hopping around Causeway Bay, it's awesome.
Perfect location, only 8-10 mins walk from MTR station, tram & bus stops. Not far from many cafes and restaurants. Room is superrrr tiny. Less-than-usual amenities provided. No drinking water. Small bathroom and uncontrollable water temperature. The AC was nonadjustable though we changed it to 28-29 degrees it was still cold as 18 degrees. The hotel has only two elevators for almost 20 floors I guess, so expect some delays.
Comment from Hotel Management
Nov 15, 2017 by PR manager, Hotel Management
Dear Bee, Thank you so much for taking the time to write such a detailed and amazing review on our hotel. It is our pleasure to see that you found our Concierge team to be attentive and helpful. Thank you for all your support, we look forward to welcoming you again for your next trip in Hong Kong! Warm regards, Mini Hotel
2 out of 5
by A verified traveler from Bay area. CA

Mini mini room

Posted Nov 11, 2017
Really mini mini room, no space for walking not even turning, stupid design, especially size for bathroom, toilet,takes 2/3 of the room. The safe box place under the bed??? Cannot use, really safe only the box itself, ha-ha.Shower room big but water temperature horrible, 1 minute hit like burning another minute cold.
Comment from Hotel Management
Nov 28, 2017 by PR Manager, Hotel Management
Dear wendi , Thank you for choosing our hotel as your accommodation during your stay in Hong Kong. We are very sorry to note that your experience was below expectation. We appreciate your candid comments and would hope that you will accept our sincerest apology for our lapse and any resulting discomfort and inconvenience. We immediately and constructively share your feedback with our team for investigation and improvement. Hope to have a chance to provide you better experience on your next visit to Hong Kong. Sincerely, Mini Hotel