Ratings based on 1,484 Verified Reviews

3.5 out of 5
78% of guests recommend
3.7 Room cleanliness
3.5 Service & staff
3.3 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Above and beyond expectations!

Posted Sep 18, 2017
First time in HK and didn't know one end from the other. Booked room on a whim - bearing in mind I'm 6'5" - but it was perfect. Location is well situated as well. The Sunshine Laundry within walking distances is perfect.
Comment from Hotel Management
Sep 20, 2017 by Mini Hotel, Hotel Management
Dear customer, Thank you for sparing time to share your views for your stay at Mini Hotel, we are grateful to know that your experience with us was a pleasant one. Your kind words would motivate us to do increasingly better and work harder when it comes to serving our guests. We hope to see you again on your next trip to Hong Kong and you may also consider to book via our website for better deal! Kind regards, Mini Hotel
3 out of 5
Recommended
for Everyone
by A verified traveler from manila

Cosmo hotel in causewaybay

Posted Aug 23, 2017
I enjoyed my stay , just hoping the room to be cleaner like the ceiling and the sheets also . It would be nice to have coffee service and tea and the room . But overall I really like our stay inspite the room to be too small . But it was perfect for my husband and I .
Comment from Hotel Management
Aug 25, 2017 by Mini Hotel, Hotel Management
Dear Joy, Thank you so much for taking the time to write such a detailed and amazing review on our hotel. Thank you for all your support, we look forward to welcoming you again for your next trip in Hong Kong! Warm regards, Mini Hotel
4 out of 5
Recommended
for Everyone
by A verified traveler from Vancouver

Good Location

Posted Aug 8, 2017
The hotel ‘s location is good,easy to do shopping and eating,close to all kinds of public transportations. Just feel the room and the beds are A bit small for two people.
Comment from Hotel Management
Aug 14, 2017 by kasson, Hotel Management
Dear Joyce, Thank you so much for your valuable time in sharing such a comprehensive piece of review, we really appreciate it. Being a hotel ideally suited to a budget traveller, we provide comfortable beds, clean rooms, free toiletries and free WiFi for all our guests. Our prime focus is to provide guests with an easy access to all the major places in Central. We are blessed to be located in the city centre and in close vicinity to all the major tourist spots, bus, metro station and shopping malls. It is our never ending effort to provide guests with all tips they may require to go around in Hong Kong and see to it that they have a comfortable stay with us both in and out of the rooms. We thank you for all your comments and will take all those points as reference for future improvements. Kind Regards, Mini Hotel
5 out of 5
Recommended
for Everyone
by A verified traveler

Near to time square n causeay bay mtr

Posted Jul 23, 2017
First experience checking in , female staff quite rude n impatient but the stay was good , refill towels n clean up bed , upon checking out male staff was helpful
Comment from Hotel Management
Aug 14, 2017 by kasson, Hotel Management
Dear customer, Thank you for choosing our hotel as your accommodation during your stay in Hong Kong. We are very sorry to note that your experience was below expectation. We appreciate your candid comments and would hope that you will accept our sincerest apology. We immediately and constructively share your feedback with our team for investigation and improvement. Hope to have a chance to provide you better experience on your next visit to Hong Kong. Sincerely, mini hotels
3 out of 5
by A verified traveler

Posted Jun 23, 2017 on Hotels
Truly a economy/low budget hotel as advertised. Entry way is difficult to fund and the front desk locates in the basement made the check in confusing. It was conveniently located to the MTR and several malls.
Comment from Hotel Management
Jun 26, 2017
Dear guest, Thank you for staying with us. We are sorry to read that our location is difficult to find and confuse of check in at basement. Should you plan for your return visit to Hong Kong, please book directly with us at our hotel website for the best available packages at your choice. Yours sincerely, mini hotel
4 out of 5
by A verified traveler

Posted Jun 8, 2017 on Hotels
Comment from Hotel Management
Jun 12, 2017
Dear guest, Thank you for rating us. We are pleased to learn that your overall stay experience is positive. Look forward to welcome you again in the near future! Yours sincerely, mini hotel
4 out of 5
by Hung

Posted Jun 7, 2017 on Hotels
Comment from Hotel Management
Jun 28, 2017
Dear Hung, Thank you for rating us. We are pleased to learn that your overall stay experience was positive. Look forward to welcome you again in the near future! Kind regards, mini hotel
3 out of 5
Recommended
for Everyone
by A verified traveler from Bangkok

Hotel near eating places

Posted Jun 1, 2017
This is my first experience staying at Mini Hotel which is interesting
Comment from Hotel Management
Jun 6, 2017 by Mini Hotel, Hotel Management
Dear guest, Thank you for staying with us. We are definitely looking forward to welcoming you soon! Kind regards, mini hotel
3 out of 5
Recommended
for Everyone
by A verified traveler

Great price need new mattresses.

Posted May 30, 2017
I've stayed here a few times and overall I like the location, it's clean, and the view is not bad. I come to expect a stiff mattress when I go there, but this time I could feel the spring. One was so bad It forced me to sleep on one side or the other. There is not much to the rooms, so this is a bit of a big deal. Never the less the rooms are great for a night or two.
Comment from Hotel Management
Jun 8, 2017 by Mini Hotel, Hotel Management
Dear guest, Thank you for staying with us. We are pleased to know that you have returned to stay at mini. Please feel free to contact us directly next time, we are pleased to arrange a better stay for you. Look forward to welcome you soon! Yours sincerely, mini hotel
4 out of 5
by Wai Kwong

Posted May 28, 2017 on Hotels
Comment from Hotel Management
Jun 6, 2017
Dear Wai Kwong, Thank you for staying with us. We look forward to serve you again in the near future! Kind regards, mini hotel