Ratings based on 802 Verified Reviews

3.5 out of 5
73% of guests recommend
3.6 Room cleanliness
3.9 Service & staff
3.6 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from Louisville, KY

Good hotel convenient to Gatlinburg and Smokes

Posted Sep 14, 2017
Room was clean and comfortable. Continental breakfast was above average. Liked balcony overlooking the Little Pigeon River. Hotel parking was problematic at times due to location of spaces and limited number available. Good location for quick access to the Smoky Mountains.
4 out of 5
by charles

This traveler left a rating score only Posted Sep 12, 2017 on Hotels
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Sep 11, 2017
It was ok. Just those curtains in the bathroom was terrible. Everything else is fine. You can stay at the hotel. Stuff is friendly, room is clean
5 out of 5
by Bridget

This traveler left a rating score only Posted Sep 5, 2017 on Hotels
4 out of 5
by Joy

This traveler left a rating score only Posted Aug 28, 2017 on Hotels
5 out of 5
by A verified traveler

Posted Aug 27, 2017 on Hotels
Clean room, Wonderful pool, excellent breakfast
3 out of 5
by A verified traveler

Posted Aug 26, 2017 on Hotels
Reserved a 2 Queen non smoking room for 4 people. When we checked in our room was no longer available and we ended up in a 1bed king smoking room. We were told that the roll-a-way bed was loaned out to another motel and that we could buy an air mattress. We did get moved to the correct room type the next day. Breakfast area is very small with limited choices.
4 out of 5
by Randi

Posted Aug 26, 2017 on Hotels
Very clean. Very friendly staff. Good value.
3 out of 5
by A verified traveler

Posted Aug 25, 2017
Just ok but it was a busy time in that area at the time of my stay
4 out of 5
by Jennifer

Ok for one night

Posted Aug 24, 2017 on Hotels
Good hotel. A little dated. The breakfast was just ok.