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Reviews of Hilton Vacation Club Rancho Manana Phoenix/Cave Creek

3 out of 5
Hilton Vacation Club Rancho Manana Phoenix/Cave Creek
5720 E Rancho Manana Blvd, Cave Creek, AZ

Reviews

9.6

Exceptional

Rating 10 - Excellent. 821 out of 1002 reviews" "
Rating 8 - Good. 122 out of 1002 reviews" "
Rating 6 - Okay. 25 out of 1002 reviews" "
Rating 4 - Poor. 23 out of 1002 reviews" "
Rating 2 - Terrible. 11 out of 1002 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Louis

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was beautiful and my suite was super clean and comfortable. Not only was the staff beyond friendly but whenever I had a question or needed something, they responded within 15 minutes - EVERY time! Well worth the money - Definitely stay there again.
Stayed 3 nights in Apr 2024

10/10 Excellent

Danielle

Liked: Cleanliness, staff & service, property conditions & facilities
Check in was great! Room was super spacious and clean! Perfect location!
Stayed 1 night in Apr 2024

10/10 Excellent

carl

Stayed 5 nights in Mar 2024

10/10 Excellent

Cynthia, Issaquah

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent resort, nice pool facilities and two masters make it great for couples
Stayed 7 nights in Mar 2024

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Mar 2024

10/10 Excellent

Theodore, Woodbury

Liked: Cleanliness, staff & service, property conditions & facilities
Great people and great location. Pool is awesome too.
Stayed 10 nights in Feb 2024

8/10 Good

Renee, Palos Verdes Estates

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
casita 36 is at the 2nd level. Not good if you don’t want to climb stairs with your luggage or carry ons. Shower is either scalding hot or cold, none in between. They should replace plumbing or adjust temperature. Very spacious casitas; Very clean- compliment the cleaning ladies with enough tip please! Tonto’s bar and grill highly recommended! Reception and staff are friendly and accomodating.
Stayed 2 nights in Mar 2024

8/10 Good

Gina

Liked: Cleanliness, staff & service
Stayed 5 nights in Feb 2024

10/10 Excellent

KT

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and family friendly!
Stayed 7 nights in Feb 2024

8/10 Good

Michael

Stayed 4 nights in Feb 2024

10/10 Excellent

Gearld, Winnipeg

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 10 nights in Jan 2024

10/10 Excellent

Judith

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love it!!! It is totally worth the stay.
Stayed 2 nights in Feb 2024

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely property and the staff is excellent.
Stayed 3 nights in Jan 2024

10/10 Excellent

Kathleen, Mercer Island

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a huge “casita” for just the two of us with two large bedrooms and bathrooms to match. We only needed one bedroom but loved the apartment feel with a full size kitchen, living and dining area and even an attached desk area with a Murphy bed. Definitely a great family layout! The comfy bed with pure white sheets and good quality white towels were lovely too. Only thing missing was breakfast at Tonto on grounds.
Stayed 2 nights in Jan 2024

10/10 Excellent

Nancy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient. Good bed and pillows. Clean. Large rooms, fireplace.
Stayed 4 nights in Jan 2024

8/10 Good

cynthia

Stayed 4 nights in Jan 2024

10/10 Excellent

John

Stayed 1 night in Jan 2024

8/10 Good

Dave

Stayed 1 night in Jan 2024

10/10 Excellent

Ronald

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful Ranco Manana
Amazing stay. We love Rancho Manana. Christina and Griffin checked us in and gave us a fantastic room. Could not be more pleased.
Stayed 1 night in Jan 2024

10/10 Excellent

Agata

Traveled with family and small children
Stayed 8 nights in Dec 2023

10/10 Excellent

Wendy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely casita with marvelously comfortable beds; serene property beautifully landscaped; perfect for a relaxing get away
Stayed 4 nights in Dec 2023

10/10 Excellent

shawn

Stayed 3 nights in Dec 2023

8/10 Good

Ann

Traveled with family
Liked: Cleanliness, staff & service
We are repeat customers and do not like the new plastic fake leather uncomfortable seating options in our Villa. The new cheap furniture/bureaus are difficult to open and are very flimsy. Terrible quality for the price we pay to stay in a Resort! Bring back the comfy western real leather hand made furniture!! The lighting at night around the Villas and walk ways are not adequate. We commented on this last year too and noticed nothing has been done to improve issue. Many leaves where on the ground and never saw anyone sweeping walkways. We had to sweep our Villa because the wind blew in the fallen leaves daily. Staff are excellent, Griffin and Brad are very pleasant, professional and helpful. We ordered more coffee and laundry detergent one day and it was delivered to our room right away. We got a follow up call from Griffin to make sure it was delivered and we were all set. nice touch.
Stayed 6 nights in Dec 2023

10/10 Excellent

Seth

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Real AZ but yet near Phoenix
Stayed 3 nights in Dec 2023

10/10 Excellent

Leena

Traveled with family
Liked: Property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

Tami

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quiet and well stocked kitchen. Beautiful pool. Convenient location, close to town but tucked away and private.
Stayed 2 nights in Dec 2023

10/10 Excellent

Cody

Traveled with family and small children
Liked: Amenities
Beautiful property and rooms! Love it!!!
Stayed 1 night in Dec 2023

10/10 Excellent

YOLANDA

Stayed 6 nights in Dec 2023

10/10 Excellent

Mark

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely full service condo.
Stayed 2 nights in Dec 2023

10/10 Excellent

Norman

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Short trip to AZ
Friendly and helpful staff. A gorgeous property. Quiet and convenient to north Scottsdale and Cave Creek.
Stayed 1 night in Dec 2023

10/10 Excellent

Norman

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family trip to Scottsdale
Quiet and lovely property. The staff was extremely friendly and accommodating. The location was very convenient for our activities in Cave Creek and north Scottsdale.
Stayed 2 nights in Dec 2023

10/10 Excellent

Leslie, Gilbert

Liked: Cleanliness, staff & service, property conditions & facilities
We love Ranch Mañana! It's a beautiful property, spacious casitas with a traditional arizona feel. We'll be back!
Stayed 1 night in Dec 2023

10/10 Excellent

Judy

Stayed 2 nights in Dec 2023

10/10 Excellent

Jeffrey David, Hudson

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet well maintained property. Love the fireplace.
Stayed 7 nights in Dec 2023

10/10 Excellent

Harold

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The accommodation was basically a two-bedroom apartment, with two master suites, each with a king size bed. Each bathroom was spacious, with a walk-in shower. The main bathroom also contained a jacuzzi tub. The kitchen included an eating bar and high-end appliances, such as a viking commercial gas stove. Location is adjacent to a golf course, and a short drive to dozens of eating options. The staff was friendly, and went out of their way to be helpful. A very clean and well maintained property.
Stayed 2 nights in Dec 2023

10/10 Excellent

Brittney

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious and very clean. I would stay here again.
Stayed 1 night in Dec 2023

6/10 Okay

James

Liked: Cleanliness, staff & service, property conditions & facilities
We thought that the rate was too high compared to other facilities that were similar
Stayed 2 nights in Nov 2023

10/10 Excellent

Suzanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quite
Stayed 4 nights in Nov 2023

10/10 Excellent

Joel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Kim

Traveled with partner
Definitely would recommend & hope to return someday!!
Stayed 7 nights in Oct 2023

10/10 Excellent

Cynthia

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rancho Manana is our go to resort when company comes to visit. The rooms are great, full kitchen, living room, dining room, patio, large rooms and bathrooms. Pool and hot tubs available and there were enough lounge chairs available, while we were there. I don't have anything negative to say about this property. Check-in is easy, and check-out even easier. Our guests have all enjoyed the establishment as well.
Stayed 3 nights in Oct 2023

10/10 Excellent

Tammy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome place.
Everything was perfect. Spacious living quarters, very clean, and the beds were comfortable. We didn't utilize the pool area because it was too far from our unit (bad knees) but it was a beautiful pool. The food at the attached restaurant was excellent and very friendly and accommodating service. Thank you for a relaxing stay.
Stayed 2 nights in Oct 2023

10/10 Excellent

Christopher, Breckenridge

Traveled with partner, Traveled with pets
This was our third week in the last few years. Our son and grandkids who live in Cave Creek stay with us and are very comfortable there.
Stayed 6 nights in Oct 2023

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Oct 2023

8/10 Good

Lezli

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities
The staff is always really nice and can usually get us in for early check in, as we always end up on early flights. The pool is wonderful and Tonto restaurant on the property is awesome!
Stayed 3 nights in Sep 2023

10/10 Excellent

Gary, Honolulu

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel staffs are really nice. Thank you !
Stayed 2 nights in Sep 2023

4/10 Poor

Joseph

Stayed 1 night in Sep 2023

8/10 Good

Bryan

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice, rustic-style casitas next to the golf course. Wish the place would publish that the only restaurant located on the grounds was closed for the week. They don’t bother to tell you that until right before they hand you the card keys. They should also do a better job bug spraying. Nothing like having a roach crawl over your toes while sitting on the toilet to wake you up in the morning.
Stayed 2 nights in Sep 2023

10/10 Excellent

Jeran

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023