Ratings based on 104 Verified Reviews

3.2 out of 5
76% of guests recommend
3.2 Room cleanliness
3.5 Service & staff
3.2 Room comfort
2.6 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveler

Nice view.

Posted Jan 31, 2017
Pros: Location and view.
Cons: Renovate the hotel. Change carpets, bedding, towels.
Location: Good location.
Hotels needs renovation. Must change carpets. Poor customer service. The waiters are very good though.
3 out of 5
Recommended
for Everyone
by A verified traveler from Quezon City

A hotel with a nice view of the Taal Volcano

Posted Jan 16, 2017
Pros: Very accessible and the view of the Taal Volcano.
Cons: The Hotel is old it may need repainting or renovation.
Location: Very Accessible. It's near the mall, restaurants, and transportation terminal.
Very accommodating staff. It has a great view of the Taal Volcano. The hotel is old and needs renovation or maybe repainting to make it more appealing to the guests.
3 out of 5
Recommended
for Everyone
by A verified traveler from quezon city

Nice location

Posted Jan 13, 2017
Hotel needs improvement in general. Very nice location.
2 out of 5
by A verified traveler

Needs renovation

Posted Dec 11, 2016
The hotel is really old. The room smells already. Although it is clean everything else is old. The jacuzzi doeasnt work. The hallway carpet smells also. A lot of insects at the dining area also. The hotel has a great location though and view. Lots of parking also but not worth the price i paid.
4 out of 5
Recommended
for Everyone
by A verified traveler from Manila

Good value for money

Posted Dec 5, 2016
The hotel provides a very good mix of what you go to Tagaytay for - the weather - and the amenities of a good hotel (clean linens, ht water shower, cable TV). The room is spacious, and the view facing the lake is simply priceless. You can open the glass door to a veranda, turn off the aircon, and let the mountain air in instead - which we did. The staff are especially courteous and attentive. This I believe, is the hotel's strongest point.
4 out of 5
by A verified traveler

yes it was clean

Posted Nov 23, 2016 on Hotels
breakfast needs updating - not much to choose from
1 out of 5
by A verified traveler

Incompetent staff

Posted Nov 19, 2016 on Hotels
A complete disaster!
4 out of 5
by A verified traveler

Great even for families with kids

Posted Nov 2, 2016 on Hotels
Spacious and clean rooms; ideal even for families with kids. Everything worked including the hot/cold shower. Nice view of Taal Lake. All rooms have a view. Spacious lawn and have live band on some weekends. Great outdoor barbecue during the event! The kids love the pool as well. Breakfast was ok and filling since it was a buffet. All staff are courteous; they were trained well. Letdowns? Wifi in the room is non-existent. The building is probably past its prime but decent nonetheless. Would definitely come back here
2 out of 5
by A verified traveler

Posted Oct 10, 2016 on Hotels
Hotel needs a serious upgrade to their facility. The aircon is so old and noisy, the bathroom has no sprinkler hose, the clothes hangers are rusty.
3 out of 5
by A verified traveler

Dirty Place

Posted Sep 26, 2016 on Hotels
This is a second rate hotel. Carpets in hallway and room dirty with large stains. Look like they haven't been shampooed in 15 years. No toilet paper in bathroom. Called Front Desk but they never brought any up. We had to ask neighboring room to lend is some. Free wifi only works if you sit near Front Desk. No coverage in room. Restaurant was very good and low cost. No mini-fridge in room. View of volcano from lanai was breathtaking!