Ratings based on 735 Verified Reviews

3.9 out of 5
81% of guests recommend
4.1 Room cleanliness
4.1 Service & staff
3.9 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
3 out of 5
Recommended
for Everyone
by A verified traveler

Nice place

Posted Nov 15, 2017
Hotel was very nice, the only thing I did not like was the shower, which always leaked onto the floor. Also the bathroom sink drained very slowly. Other than that it was good.
5 out of 5
Recommended
for Everyone
by A verified traveler from Philippines

Excellent all round

Posted Nov 4, 2017
Pros: Everything really!
Highly recommended. Very good all round experience. No faults worth mentioning....but I suggest guests book on floors well away from the ongoing renovations on floors 5-6
Comment from Hotel Management
Nov 12, 2017 by parklane, Hotel Management
Dear Mike, Greetings from Cebu Parklane International Hotel. Thank you for choosing to stay with us recently. It was a pleasure to be of service to you. We hope to see you again soon. Please feel free to book ahead of time so we can reserve your favorite room! Daghang Salamat!
4 out of 5
Recommended
for Everyone
by A verified traveler from Doha

Conveniently situated hotel

Posted Oct 22, 2017
Pros: Location
Location: Well located with nearby shopping Mall
Disappointing there is no bar except for the one at restaurant on 4th floor. Needs some reservation which is underway. Good breakfast and happy staff. Security staff helpful and pleasant
Comment from Hotel Management
Oct 24, 2017 by parklane, Hotel Management
Dear Boyo, Greetings from Cebu Parklane International Hotel. Thank you for choosing to stay with us recently. It was a pleasure to be of service to you. We hope to see you again soon. Please feel free to book ahead of time so we can reserve your favorite room! Rest assured that your comments are noted and are highly appreciated. Daghang Salamat!
3 out of 5
by A verified traveler from Surfers Paradise , Australia

Nice Hotel but lost us for extra nights

Posted Oct 18, 2017
We booked ahead through Expedia for $2700Php . Upon arriving we spoke to a very helpful, friendly lady at reception. We asked if we wanted could we extend to which she replied no problem sir. The next morning I rang reception to extend our stay but the new girl on duty said I would have to re book through Expedia otherwise the nightly rate would be $4700Php , $2000 Php more per night. We packed and checked out. We walked 50 metres around the corner to MJ suites where we paid $1900 Php per night in a huge modern room and awesome friendly staff. We stayed there 2 more times in transit. Sorry Parklane you lost us !!
Comment from Hotel Management
Oct 23, 2017 by parklane, Hotel Management
Dear Paul, Greetings from Cebu Parklane International Hotel. Thank you for choosing to stay with us recently. It was a pleasure to be of service to you. We hope to see you again soon. Please feel free to book ahead of time so we can reserve your favorite room! Rest assured that your comments are noted and are highly appreciated. Daghang Salamat!
5 out of 5
Recommended
for Everyone
by A verified traveler from South Carolina USA

very good hotel , have stay 3 time there

Posted Oct 17, 2017
Pros: like the location , can walk to several places around and to the mall , nice pool and hot tub , gym is nice
Cons: nothing need to be improved about it , it a great hotel
Location: Big mall just walking distant and the mall has lots of things going on at it all the time , close to the beach and the airport
I have stay at the hotel 3 different times that I have been to Cebu , the people are great and like the location , it safe place and has a good breakfast bar , I will stay there when every I go back to Cebu , room are great and the people are great and nice all the time
Comment from Hotel Management
Oct 21, 2017 by parklane, Hotel Management
Dear Donald, Greetings from Cebu Parklane International Hotel. Thank you for choosing to stay with us recently. It was a pleasure to be of service to you. We hope to see you again soon. Please feel free to book ahead of time so we can reserve your favorite room! Daghang Salamat!
5 out of 5
Recommended
for Everyone
by A verified traveler from Los Angeles

Great Place to stay!

Posted Sep 28, 2017
Pros: Great gym, and the location is just a 5 minute walk to the mall. The staff is one of the best I have ever experienced, and very honest!
Cons: On a previous stay in this hotel the breakfast buffet was very limited in choices. The bathroom sliding door needed adjusting, it was dragging.
Location: Perfect location, the mall is a short 5 minute walk, found a great message place and a wonderful place for breakfast both very close by.
Love this hotel, I would rate it a solid 4 stars, has a nice pool, excellent gym, friendly staff, great location(5 minute walk to the mall), and very reasonable priced! I have stayed here many times and never disappointed, this time the manager upgraded us to a suite, does not get any better than that! Hate to admit it but on a previous visit to this hotel I some how left $600 in the safe when we left, they returned all the money to me! Very honest people!!! Also this is the only hotel I have been to that has a security in the elevator, you must wave your room card to get to that floor!
Comment from Hotel Management
Oct 2, 2017 by parklane, Hotel Management
Dear Latravelingman, Greetings from Cebu Parklane International Hotel. Thank you for choosing to stay with us recently. It was a pleasure to be of service to you. We hope to see you again soon. Please feel free to book ahead of time so we can reserve your favorite room! Daghang Salamat!
4 out of 5
Recommended
for Everyone
by A verified traveler from korea

Good

Posted Sep 23, 2017
It was good to stay Clean room, good location. Good condition. But little strange when you get the hotel by taxi because of one way road. There is a free swimming pool. They offer a towel for free and it close at 10pm. You should check if your reservation include breakfast. By the way, I was satisfied that i stayed the hotel. They offer keeping service for free. However, wifi connection was bad.... so, i used my own data.
Comment from Hotel Management
Sep 26, 2017 by parklane, Hotel Management
Dear Moon, Greetings from Cebu Parklane International Hotel. Thank you for choosing to stay with us recently. It was a pleasure to be of service to you. We hope to see you again soon. Please feel free to book ahead of time so we can reserve your favorite room! Rest assured that your comments are noted and are highly appreciated. Daghang Salamat!
3 out of 5
by A verified traveler from Cebu

nice hotel but disappointing service

Posted Sep 20, 2017
Pros: close to the nicest mall in cebu.
Cons: service,service and service. really slow to act.
Location: go the mall for shopping. good restaurants there. also the hotel is near to good nice life spots.
checked in the hotel with my girlfriend and her sister. Internet is slow, barely can stream anything. I asked for tissue since we ran out, It took 5 calls to the front desk to get somebody to bring a roll of tissue to the room.
Comment from Hotel Management
Sep 26, 2017 by parklane, Hotel Management
Dear Cris, Greetings from Cebu Parklane International Hotel! Thank you for giving us an overall rating of 3 and for sharing your experience with us. We sincerely apologize for the circumstances you have encountered during your stay here at our hotel. In as much as we want to offer impeccable service to our valued guests like you, minor lapses such as these, at times, are unavoidable. Rest assured that this matter was brought to the knowledge of the concerned department to be rectified. Again, please accept our apology and we look forward to your return stay soon. Daghang Salamat!
4 out of 5
Recommended
for Everyone
by A verified traveler from Florida

Accessible to malls

Posted Sep 17, 2017
We like the hotel. The only thing is they have on going renovations right now. It's noisy even if it is still very early in the morning. Very disturbing to the guests that are sleeping.
Comment from Hotel Management
Sep 21, 2017 by parklane, Hotel Management
Maayong Hapon Jill! Thank you for taking the time to tell us about your unfortunate experience. We sincerely apologize for the inconvenience the noise has caused you. Please be assured that on your next stay, we will try our best to book you in a room with less noise so as not to disturb your peace and quiet. Daghang Salamat!
4 out of 5
by A verified traveler

Posted Aug 24, 2017 on Hotels
Sink was clogged during our stay. Informed the reception about this. Hotel personnels are courteous and helpful to guests.
Comment from Hotel Management
Sep 4, 2017
Dear Valued Guest, Greetings from Cebu Parklane International Hotel. Thank you for choosing to stay with us recently. It was a pleasure to be of service to you. We hope to see you again soon. Please feel free to book ahead of time so we can reserve your favorite room! Rest assured that your comments are noted and are highly appreciated. Daghang Salamat!