Ratings based on 197 Verified Reviews

4.1 out of 5
94% of guests recommend
4.2 Room cleanliness
4.2 Service & staff
4.0 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
1 out of 5
by Jody

Very poor place to stay! You can do better!

Posted Sep 13, 2017 on Hotels
My girlfriend and I stayed at this hotel for 2 weeks, so I think i have a pretty good idea about the amenities and services offered here. First of all, the service was poor. Really only two of the people that were working there seemed to know or care about their jobs or the comfort of the guests. The girls that greeted us there when we arrived treated us like they were doing us a favour letting us stay there, rather than like guests. I didn't feel welcome, cared for, accommodated, or humanised. I wasn't crashing at my friends pad for two weeks, I was a cash paying customer and expected to be treated hospitably. Moreover, the staff are in the habit of making rude remarks to the guests in Tagalog or Cebuano and that is wrong on so many levels. I can't explain why it happened, other than due to a lack of training or sheer unprofessionalism, but it was uncalled for. My girlfriend, a Filipino, agreed so herself. Lastly, we had a lot of mosquitos in our room, ants on the walls, and after only 3 or 4 days of staying at the Escario, our shower drain clogged, flooding the bathroom. There also was construction going on in a new restaurant just a ways from where were were staying. There was cutting, sawing, banging, laughing, scraping going on till 2:00, 3:00, and sometimes 4:00am for almost a week. I pleaded with hotel staff to have it stopped or controlled practically every night, but it went on and on. It bears worth saying that the best part of our stay at the Escario was leaving.
5 out of 5
by A verified traveler

Perfect location...

Posted Aug 3, 2017 on Hotels
Perfect location and super quiet.. though it is centrally located at the city center but the place is an oasis.. very convenient when it comes to food, spa, bar, fastfood and convenience store...
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Jun 13, 2017 on Hotels
4 out of 5
Recommended
for Everyone
by A verified traveler from Philadelphia

Customer Service

Posted May 25, 2017
Pros: The place is very accessible and convenient since its in the heart of the City and close to almost everything
I requested for a change of check-in date so late due to an emergency and they were so understanding and accommodated my request without any penalty.
3 out of 5
by A verified traveler

This traveler left a rating score only Posted Apr 14, 2017 on Hotels
4 out of 5
by Colin

Nice quiet rooms

Posted Mar 22, 2017 on Hotels
Nice quite rooms away from the busy road but near some good bars and restaurants
4 out of 5
Recommended
for Everyone
by A verified traveler from Manila

Very convenient and close to a strip mall.

Posted Mar 6, 2017
Very convenient - near a McDonald's. 7-11, a Strip Mall. Just stayed overnight and the budget is just perfect!
5 out of 5
Recommended
for Everyone
by A verified traveler from Manila

Cozy Hotel

Posted Feb 9, 2017
The best thing about this hotel is that it is not vertical. No hassle of taking the elevator because everything you need outside your room (like resto, convenience store, transpo) is just a few steps away. Very cleam and comfy, it's like a hotel that has the feels of a homey resort. Another thing is, it is within the heart of the city. Considering Cebu's terrible traffic, you can go anywhere in the city by all means of transpo.
4 out of 5
Recommended
for Everyone
by A verified traveler

quiet place in the heart of the city

Posted Dec 9, 2016
Pros: location
Cons: ammenities
Location: walking distance to a strip mall, restaurant, pharmacy, spa, 24 hr seven eleven, mcdonald
nice location..close to everything..walking distance..
3 out of 5
by A verified traveler

Good budget hotel

Posted Nov 4, 2016 on Hotels
Room and bathroom are quite minimalistic, but OK for the price range. Their request for a P 500.00 deposit - for incidentals (?) - is annoying.