Deluxe Room, 1 King Bed | Living area | TV

Reviews of Summit Circle Cebu

3.5 out of 5
Summit Circle Cebu
Fuente Osmena Cebu City, Cebu, Cebu

Reviews

7.6

Good

Rating 10 - Excellent. 149 out of 666 reviews" "
Rating 8 - Good. 294 out of 666 reviews" "
Rating 6 - Okay. 151 out of 666 reviews" "
Rating 4 - Poor. 50 out of 666 reviews" "
Rating 2 - Terrible. 22 out of 666 reviews" "

7.6/10

Cleanliness

8.0/10

Staff & service

6.8/10

Amenities

7.0/10

Property conditions & facilities

Reviews

2/10 Terrible

micaela

Stayed 1 night in Dec 2021

4/10 Poor

Teresita

Liked: Staff & service
Disliked: Cleanliness
The aircon in my room is leaking. I complained about this but they didn’t fix it until I checked out. My asthma allergy was triggered due to molds brought by the dirty aircon unit. The staff didn’t take action to move me to another room. But in fairness, the food presentation per my request and the delivery is very good. Kudos to the cook and the staff.
Stayed 10 nights in Aug 2021

4/10 Poor

Verified traveler

Stayed 2 nights in Mar 2020

8/10 Good

Romelou

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2020

10/10 Excellent

Myra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was good. Room is clean and quiet.
Stayed 2 nights in Mar 2020

8/10 Good

Jeffrey

Liked: Cleanliness, staff & service, room comfort
All good
Nice hotel in the middle of Cebu city
Stayed 7 nights in Feb 2020

8/10 Good

Philip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Feb 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 10 nights in Feb 2020

8/10 Good

Trev, Vancouver, B.C, Canada

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
We have stayed here a few times, the rooms are nice and updated. The staff is great, very friendly and helpful. The only downside is the bad internet signal in the rooms. Even when you can connect it seems heavily throttled (restricted). The breakfast is fairly good, but mostly a Filipino style breakfast. The pool is nice, not restricted like some places we have stayed. Over all it’s always a positive experience. We will be back.
Stayed 1 night in Feb 2020

8/10 Good

Lyrie

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2020

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the hotel convenient to everyone and close to the mall
Stayed 3 nights in Nov 2019

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities
i like how it’s near everything
Stayed 2 nights in Jan 2020

6/10 Okay

Paul

Liked: Cleanliness, room comfort
Room was ok but several things including the safe, tv, main lights, and shower head were broken. Had to keep calling several times to get front desk to answer phone. Access to the mall on the lower floors was nice but having to wait to take two elevators to go up each time got old. The elevator vented a sewage smell inside that was quite unpleasant. I stayed here during their busiest weekend of the year so that may have contributed to some of my issues.
Stayed 4 nights in Jan 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jan 2020

8/10 Good

Verified traveler

Stayed 13 nights in Jan 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities
Really friendly staff, great location for Sinulog, mostly great room and overall great place to stay.
Stayed 8 nights in Jan 2020

10/10 Excellent

John R

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2020

10/10 Excellent

THERESA

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

8/10 Good

Levi

Traveled with family
Liked: Staff & service
good location.
Stayed 3 nights in Dec 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 20 nights in Dec 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Nice place, but maintenance needs bigger budget
We got in early and they arranged a room for us within the hour (much appreciated). The room was clean and comfortable. The view... A wall, but that happens. My only complaint is that maintenance needs to improve (or get a bigger budget). The shower head sprayed all over and the spray mount was broken. Still usable, but should have been replaced a long time ago. Still, I would not hesitate to stay there again.
Stayed 1 night in Dec 2019

8/10 Good

Dominic

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location, good food
Stayed 3 nights in Dec 2019

8/10 Good

😎

Traveled with family
Liked: Cleanliness
The location was great. Money changer, restaurants, bakery & convenience store there and there was a free shuttle service from summit circle to Robinson Galleria but not in way back. Youu need to show a receipt worth P200/person to get a stub to ride a shuttle from the Robinson Galleria.
Stayed 4 nights in Dec 2019

8/10 Good

Richard

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location
Good location...center of town and close to many stores.
Stayed 1 night in Dec 2019

2/10 Terrible

Kathleen

Traveled with family
Disliked: Property conditions & facilities, room comfort
Stayed 3 nights in Dec 2019

2/10 Terrible

Thomas

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay somewhere else
Horrible! Never stay there, they will try to steal from you.
Stayed 4 nights in Dec 2019

8/10 Good

Edgardo

Business traveler
Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Dec 2019

8/10 Good

Verified traveler

Stayed 1 night in Nov 2019

8/10 Good

Verified traveler

Business traveler, Traveled with family
Liked: Staff & service
Good, but could have been better. Accesible to all though..
Stayed 3 nights in Nov 2019

10/10 Excellent

Wesley

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hidden Gem
Was a very nice hotel and very clean. The rooms very nice standard rooms. The staff was very nice and accommodating. They help find us a tour guide,it was not a service they provide but mad the connection for us. Right above Robinson's Mall which made it convenient for getting things needed. The location was excellent as walking to places was a nice added bonus and transportation was readily available. So make your hotel choice Summit Circle when visiting Cebu.
Stayed 2 nights in Nov 2019

4/10 Poor

Verified traveler

Stayed 5 nights in Nov 2019

10/10 Excellent

henry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
What a great plsce
I like this hotel a lot. Staff are wonderful and it’s best hotel around for the miney
Stayed 1 night in Nov 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice place, close to the city center, also shops are nearby, lots of good bars too
Stayed 3 nights in Oct 2019

8/10 Good

Verified traveler

Stayed 15 nights in Oct 2019

10/10 Excellent

Dominic

Stayed 3 nights in Oct 2019

8/10 Good

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2019

6/10 Okay

Verified traveler

Liked: Staff & service, amenities
Stayed 2 nights in Oct 2019

8/10 Good

Verified traveler

Stayed 1 night in Oct 2019

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommend
Upon first arriving the staff are very pleasant and provided information on the various restaurants in the area as well as the onsite restaurant which had very good food and a staff that aimed to please When checking out they took the time to assist us with our travel to Lapu Lapu finding us the best price to make the hour plus trip, I will stay at this hotel anytime and recommend it for many reasons., ps: the room was extremely clean
Stayed 1 night in Oct 2019

8/10 Good

Lauchlan S

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked everything except the bed - the mattress gave me a bad back - too soft for me.
Stayed 5 nights in Sep 2019

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Accessibility
The hotel is accessible to all the public transports and near the food establishments. They have a huge room, however, poor air-conditioning. Otherwise, service was overall good.
Stayed 2 nights in Sep 2019

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good area. Breakfast was good.
Stayed 2 nights in Aug 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel, very convenient location f(or shops, eating and taxis), clean. Good breakfast. Good staff I booked primarily for the pool, but it's very small. Gym equipment very outdated. I'm addition both of these are only open from 10-6 which isn't very convenient
Stayed 1 night in Sep 2019

10/10 Excellent

JamesF

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome hotel. Very helpful staff. Doesn’t have an airport shuttle though
Stayed 2 nights in Aug 2019

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service
I was there for 3 nights, and I never got my room cleaned. The first day they knocked on my door at 9:10 am to clean and I asked them to come back later, but they never did. My room was missing items and when I asked the front desk it took multiple calls for them to solve the problem.
Stayed 3 nights in Aug 2019

2/10 Terrible

Verified traveler

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Bathroom not working, shower ver slow, toilet flush not working, room very dirty and old, bed is filthy old
Stayed 3 nights in Aug 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Everything is very convenient the shopping center downstairs is fantastic
Stayed 2 nights in Aug 2019

6/10 Okay

Ma. Resurreccion

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jul 2019

8/10 Good

billy

Liked: Cleanliness, staff & service, room comfort
Hotel In Heart Busy district
Good hotel some small deferred maintence issues. Little noisey with all traffic on the circle
Stayed 4 nights in Jul 2019