Ratings based on 79 Verified Reviews

3.4 out of 5
67% of guests recommend
3.6 Room cleanliness
3.6 Service & staff
3.5 Room comfort
3.3 Hotel condition
Expedia Verified Reviews
3 out of 5
Recommended
for Everyone
by A verified traveler from Davao

Nice hotela and close to anywhere

Posted Feb 14, 2018
Pros: very accessible
Location: mall, restaurants, banks, hangout places, spa
The location is good. Close to a mall, restaurants, banks, public transport
2 out of 5
by A verified traveler from Australia

Scary shower

Posted Nov 6, 2017
Shower was either red hot or cold, they moved me to another room,shower ok but I lost nearly all tv channels except local Filipino ones, hotel said they could not fix it, I have stayed here before but it appears to be under new owners as the standard has dropped.
3 out of 5
by A verified traveler

This traveler left a rating score only Posted Aug 23, 2017 on Hotels
3 out of 5
by Jayson Vincent

Posted Jul 3, 2017 on Hotels
Comment from Hotel Management
Jul 6, 2017
Hi Jayson, Thank you for taking time to post a rating for your recent Staypineapple experience at The Maxwell Hotel. We appreciate all feedback from our guests. Warmly, Kate GM
4 out of 5
by A verified traveler

All good!

Posted Jun 26, 2017 on Hotels
Was ok convenient to everything. Hassle free check-in & out.
Comment from Hotel Management
Jul 6, 2017
Thank you for taking time to post a rating for us. We hope to see you again next time-- Kate GM
3 out of 5
by Gdy

Posted May 18, 2017 on Hotels
Front desk staff are courteous & helpful. Wifi signal is very good. Our room though small is cosy & clean. it would have been greatly appreciated if their was a fridge and a kettle in the room as me & my husband loves our cold drinks & early morning coffees but if you don't mind havingan early walk for breakfast, jollibee, mcdonalds & 7 eleven are just a stone's throw away from the hotel.
4 out of 5
Recommended
for Everyone
by A verified traveler from Perth Australia

Close to Cebu city centre

Posted Apr 30, 2017
Pros: Being central to my needs
Cons: Shower facilities could improve.
Hotel was clean , staff friendly and hotel central for what I required
4 out of 5
Recommended
for Everyone
by A verified traveler from Seoul, Korea

Perfect location for price.

Posted Mar 13, 2017
Pros: Doubtless to say the staff.
Cons: Bathroom could be renovated...my toilet was broken, and shower water pressure was low.
Location: Importantly, there was a fitness center within walking distance.
Everything was simply perfect. The staff was super!
1 out of 5
by A verified traveler from Texas

Ran down

Posted Mar 12, 2017
Had faulty toilet and AC in my first room. I was then transferred to a smaller room. Bathrooms feel nasty with outdated and calcium crusted faucet/shower fittings. Small bathroom. Not recommended
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Dec 18, 2016 on Hotels