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Crown Regency Hotel and Towers Cebu

Star Rating
4 out of 5

Information

Reviews

3.1 / 5
808 reviews

Amenities

  • Pool
  • Free WiFi
  • Free Parking
  • Air Conditioning

Map

What's nearby

  • Popular Location
    Fuente Osmena Circle
    4 min walk
  • Popular Location
    Chong Hua Hospital
    6 min walk
  • Popular Location
    Mango Square
    7 min walk
  • Airport
    Cebu (CEB-Mactan - Cebu Intl.)
    37 min drive

Book online or call:

1-800-238-0767

Your dates need to occur after 2019-12-14. Try updating your dates to see prices for your trip.

    About this area

    Cebu

    In the city center, Crown Regency Hotel and Towers Cebu is in an area with good shopping. Fuente Osmena Circle and Magellan's Cross are notable landmarks, and the area's natural beauty can be seen at Mountain View Nature's Park and Tops Lookout. Cebu Ocean Park and Cebu Botanical Garden are also worth visiting. Our guests appreciate the hotel's central location.

    What's nearby

    • Popular Location
      Fuente Osmena Circle - 4 min walk
    • Popular Location
      Chong Hua Hospital - 6 min walk
    • Popular Location
      Mango Square - 7 min walk
    • Popular Location
      Cebu Doctor's University Hospital - 10 min walk
    • Popular Location
      University of San Carlos - 13 min walk

    Getting around

    • Cebu (CEB-Mactan - Cebu Intl.) - 37 min drive

    Restaurants

    • Fifties Cafe – Open daily, happy hour available.
    • Wang Shan Lo – Restaurant offering Chinese cuisine. Open daily.
    • Cafe Glo – Restaurant. Serves breakfast, brunch and lunch daily. Open 24 hours.
    • Sparkz Restobar – Buffet restaurant. Serves dinner daily.
    • Best Brew – Coffee shop. Open daily.

    About this property

    Crown Regency Hotel and Towers Cebu

    This hotel features 4 restaurants, a full-service spa, and an indoor pool. Free WiFi in public areas and free self parking are also provided. Additionally, a nightclub, 3 bars/lounges, and a 24-hour fitness center are onsite. All 300 rooms feature thoughtful touches like pillow menus and slippers, plus free WiFi, free wired Internet, and TVs with cable channels. Guests will also find 24-hour room service, premium bedding, and rainfall showerheads.

    Property amenities

    Internet

    • Available in all rooms: Free WiFi and wired Internet
    • Available in some public areas: Free WiFi and wired Internet

    Parking and transportation

    • Free self parking
    • Roundtrip airport shuttle (surcharge) from 7:00 AM - 8:00 PM

    Food and drink

    • Buffet breakfast available for a fee daily 6 AM–10 AM: PHP 500 for adults and PHP 500 for children
    • 4 restaurants and 2 coffee shops
    • 3 bars/lounges and 1 poolside bar
    • 24-hour room service
    • Coffee/tea in common area(s)

    Things to do

    • 24-hour fitness center
    • Children's pool
    • Full-service spa
    • Indoor pool
    • Nightclub
    • Sauna
    • Shopping
    • Spa tub
    • Steam room

    Family friendly

    • Children's pool
    • Dry cleaning service
    • Grocery/convenience store
    • Indoor pool
    • Laundry facilities
    • Snack bar/deli

    Conveniences

    • ATM/banking services
    • Elevator
    • Free newspapers in lobby
    • Front-desk safe
    • Gift shop/newsstand
    • Grocery/convenience store
    • Library

    Guest services

    • 24-hour front desk
    • Concierge services
    • Daily housekeeping
    • Dry cleaning service
    • Hair salon
    • Laundry facilities
    • Porter/bellhop
    • Wedding services

    Languages spoken

    • English
    • Filipino

    Business services

    • Business center
    • Meeting rooms

    Spa

    • Body scrubs
    • Body treatments
    • Facials
    • Manicures and pedicures
    • Massages
    • Massage/treatment rooms
    • Sauna
    • Spa open daily
    • Steam room

    Accessibility

    • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
    • Accessible bathroom
    • In-room accessibility
    • Wheelchair-accessible path of travel

    More

    • Designated smoking areas
    • TV in lobby

    Room amenities

    Bedroom

    • Air conditioning
    • Pillow menu
    • Premium bedding

    Bathroom

    • Free toiletries
    • Hair dryer
    • Rainfall showerhead
    • Shampoo
    • Shower/tub combination
    • Soap
    • Toilet paper
    • Towels

    Entertainment

    • Cable channels
    • Premium channels
    • TV

    Food and drink

    • Free bottled water

    More

    • Connecting rooms available
    • Guidebooks/recommendations
    • Phone
    • Restaurant dining guide
    • Safe
    • Slippers

    Nearby things to do

    Where to eat

    3.1

    Guest rating

    5 - Excellent
    113
    4 - Good
    246
    3 - Okay
    189
    2 - Mediocre
    150
    1 - Poor
    110
    3.2
    Cleanliness
    3.3
    Service and Staff
    2.8
    Amenities
    2.9
    Property condition

    2/5

    • Disliked: Staff & service, amenities, property conditions & facilities

    My partner and I decided to stay here for 2 nights. The hotel is an hour from the airport and there are no restaurants around. The room was big and had a comfortable bed. The whole building is under construction so someone helped us with our bags, as it is a bit of a maze. The second day the plumbing in our room stopped, it took more than an hour for anything to be done, eventually we changed rooms. The pool and gym are okay, could definitely use a clean. Throughout our stay, the wifi was horrendous. They informed us once that it would be down for a short time. However the rest of the time it hardly worked, turning on and off or losing connection. We asked for assistance several times and they would come to our room and unplug it and plug it back in- that clearly was not the solution. The laundry service at the hotel had extortionate prices, we had to find one ourselves. Everything was very dated and needed a proper cleaning, the hotel and our room. When it was time for us to go, I called the front desk to ask for help with our bags an hour before. No one showed up. When I asked what happened they said they are under staffed, but no one informed us. I explained all of my frustrations with the manager and suggested they organize our airport transfer. She gave us a time when it would pick us up and ensured us it would only take a half an hour to the airport. The shuttle was late and it took an hour, we could have missed our flight. This hotel has horrible management.

    Stayed 2 nights in Dec 2019

    4/5 Good

    • Disliked: Staff & service, property conditions & facilities, room comfort

    Expensive... needs a terrible improvement!!!

    After a terrible experience of my stay last 25/10/2019... i came back 28/10/2019 for another 2 night stay. To my surprise, the problem with regards on calliing their reception area, house keeping and other drpartment is still difficult as no one answers the phone. Im suffering from a diarrhoea on my first night and i ran out of the toilet roll. I need to come down to the reception in the lobby from the 9th floor to ask for a toilet roll because no one answers my call. The worst expetience that i cant ignore and requested to the manager for my complaints was.... when i went down at the starbucks in the lobby at 12:00 on 29/10/2019, upon coming back to my room at 12:30, to my surprise the door was widely opened and pretty obvious that someone came in to my room within the 30 minutes i am away!!! Luckily all my valuables was left inside my Luggage and was locked. Until now i was wondering who was that who sneak inside my room.

    Stayed 1 night in Oct 2019

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    Front desk staff were very helpful and granted my request that our room would just be a short walking distance to/from the elevator due to my husband's condition and age. Salamat Crown Regency Hotel Staff!

    Stayed 1 night in Nov 2019

    4/5 Good

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    Very convenient location. Staff are nice and very caring . Love the buffet breakfast!

    Stayed 2 nights in Nov 2019

    4/5 Good

      This traveler didn’t leave comments with their review
      Stayed 1 night in Nov 2019

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