Ratings based on 657 Verified Reviews

3.9 out of 5
82% of guests recommend
4.1 Room cleanliness
4.1 Service & staff
4.0 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler from Rochester, New York

Great Stay!

Posted Apr 12, 2017
I have stayed at Parklane on 3 occasions and all 3 were great. The staff is friendly and the food is great too. I would recommend this hotel to friends.
Comment from Hotel Management
Apr 19, 2017 by parklane, Hotel Management
Dear Phil, Greetings from Cebu Parklane International Hotel. Thank you for choosing to stay with us recently. It was a pleasure to be of service to you. We hope to see you again soon. Please feel free to book ahead of time so we can reserve your favorite room! Daghang Salamat!
4 out of 5
Recommended
for Everyone
by A verified traveler from Indiana, USA

Nice place only few minutes walk from Ayala mall.

Posted Apr 8, 2017
Cons: I've stayed here several times and always got extra breakfasts at a 15% discounted rate. This time however, they told me I had to pay full price. :o(
I usually always book the Parklane. Hardly ever have problems and the few times I have, they just give me a different and often upgraded room.
Comment from Hotel Management
Apr 10, 2017 by parklane, Hotel Management
Maayong Buntag Jeff! Thank you for giving us 4 stars and for sharing your experience with us. We sincerely apologize for the circumstances you have encountered. Please be assured that this matter was brought to the knowledge of the concerned department to be rectified. Again, please accept our apology and we look forward to your return stay soon. Daghang Salamat!
5 out of 5
Recommended
for Business Travelers
by A verified traveler from Canada

Nice Hotel close to malls; ok for business trips

Posted Mar 24, 2017
Pros: Clean, has easy access to transportation, quite, safe
Cons: none
Location: shopping, eat out
We are extremely satisfied with the service and the cleanliness of the place.
Comment from Hotel Management
Apr 1, 2017 by parklane, Hotel Management
Dear Valued Guest, Greetings from Cebu Parklane International Hotel. Thank you for choosing to stay with us recently. It was a pleasure to be of service to you. We hope to see you again soon. Please feel free to book ahead of time so we can reserve your favorite room! Daghang Salamat!
4 out of 5
Recommended
for Everyone
by A verified traveler from Spokane Valley, WA

Nice hotel

Posted Mar 22, 2017
Everything was awesome except the shower head could use replacement as most of the nozzles were clogged and the flooring had some stains. Other than those things, top notch.
Comment from Hotel Management
Mar 26, 2017 by parklane, Hotel Management
Dear Michael, Greetings from Cebu Parklane International Hotel. Thank you for choosing to stay with us recently. We apologize for the incovenience it has caused you. Nonetheless, it was a pleasure to be of service to you. We hope to see you again soon. Please feel free to book ahead of time so we can reserve your favorite room! Daghang Salamat!
4 out of 5
Recommended
for Everyone
by A verified traveler from NZ

There were no problems

Posted Mar 6, 2017
Pros: >Location is excellent
Cons: Noise level
Location: Ayala mall McDonalds
Little noisy from the street but you soon get used to it
Comment from Hotel Management
Mar 10, 2017 by parklane, Hotel Management
Dear Jeff, Greetings from Cebu Parklane International Hotel. Thank you for choosing to stay with us recently. It was a pleasure to be of service to you. We sincerely apologize for the inconvenience the noise has caused you. Please be assured that on your next stay, we will try our best to book you in a room with less noise so as not to disturb your peace and quiet. Daghang Salamat!
4 out of 5
Recommended
for Everyone
by A verified traveler from St Louis, Missouri

very nice hotel, walking distance to Ayala mall

Posted Mar 6, 2017
It was an enjoyable stay, I love shopping so that made it easier for us to go to the Ayala mall which is a walking distance. This hotel also have a gym, was able to exercise, a place to relax & listen to a live band.
Comment from Hotel Management
Mar 10, 2017 by parklane, Hotel Management
Dear Tess, Greetings from Cebu Parklane International Hotel. Thank you for choosing to stay with us recently. It was a pleasure to be of service to you. We hope to see you again soon. Please feel free to book ahead of time so we can reserve your favorite room! Daghang Salamat!
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 6, 2017
The staff were wonderful and nice location! One block from a very big mall. The buffet was good but off menu was great!
Comment from Hotel Management
Mar 9, 2017 by parklane, Hotel Management
Dear Valued Guest, Greetings from Cebu Parklane International Hotel. Thank you for choosing to stay with us recently. It was a pleasure to be of service to you. We hope to see you again soon. Please feel free to book ahead of time so we can reserve your favorite room! Daghang Salamat!
4 out of 5
Recommended
for Everyone
by A verified traveler from california

close to ayala mall

Posted Mar 2, 2017
Pros: close to ayala mall
Cons: crossing the street by the hotel to get to the mall ..
Location: ayala mall is 5 min walk
stayed here for 2 nights .. staff is nice and courteous .. rooms are clean and spacious for 2 bathroom was clean
Comment from Hotel Management
Mar 9, 2017 by parklane, Hotel Management
Dear Tom, Greetings from Cebu Parklane International Hotel. Thank you for choosing to stay with us recently. It was a pleasure to be of service to you. We hope to see you again soon. Please feel free to book ahead of time so we can reserve your favorite room! Daghang Salamat!
5 out of 5
Recommended
for Everyone
by A verified traveler from toronto

Pleasent stay

Posted Feb 27, 2017
Pros: The room , the hotel , the area and the staff, lovely hotel
Cons: Nothing
Location: Good location for all purposes
Great hotel, great facilities, just loved the room and the area , near the mall( Ayala center), Defiantly is recomanded
Comment from Hotel Management
Mar 9, 2017 by parklane, Hotel Management
Dear Yaakov, Greetings from Cebu Parklane International Hotel. Thank you for choosing to stay with us recently. It was a pleasure to be of service to you. We hope to see you again soon. Please feel free to book ahead of time so we can reserve your favorite room! Daghang Salamat!
3 out of 5
by A verified traveler

Defintiley not a 4 star hotel

Posted Feb 16, 2017
This hotel might have been Nice Back in the day but it does not deserve its 4 stars today. Furniture is worn, bathtub was old and dirty and the buffet was basically empty.