Did not turn out that great
Posted Mar 19, 2017
Spend a day at the hotel with my siblings. The entire stay was nice and cozy with nice view and pool. However, we encounter two problems although it was just a night stay. Firstly, when we were having naps in the noon, housekeeping kept on knocking on our room door for quite a while. We took quite sometime to answer the door as we were sleeping but they are very persistent. When I open the door feeling annoyed they just said they were just checking if anything was alright for us. That's it!
The next problem was upon checking out. Our departing flight was early morning the next day. I'm fine when they said that they need to check the rooms first before releasing us as it's the sop. we were surprise that they said we have to pay for a bottle of soft drink from the fridge. Honestly, we did not even open the fridge the entire stay and some of us do not even know where the fridge is. We were out of the room half of the day too. the receptionist ask to bring the evidence down but I couldn't be bothered to wait as we were rushing for time and paid 45peso for that mysterious drink that we nvr heard of.
To my conclusion, the hsekeeping didn't do a good job in cleaning n checking before they use it for their next guest. This situation is not fair for the nx guest that checked in.
We was satisfied initially with the hotel, however, these incidences left a bad experience on our trip there. I have stayed in many hotels be it budget or not, this is my first time encountering this.