Nice hotel close to the Mall
Posted Jan 29, 2017
Top notch facilities, staff was very courteous from checkin to concierge to security to room service, everyone made you feel welcome and special. I ranked it a 3 for Hotel Facilities because if you stayed on the 7th floor, where the swimming pool is, there's this strong smell of sewer (imburnal) permeating the hallways. My theory is that it has something to do with the pool - a small portion of it seeps into the rooms - DO NOT stay on the 7th floor. Bu aside from that, everything else was great. My only other "complaint" was that the rooms seem smallish - but that's probably because we just got used to bigger rooms in Boracay and Palawan. This is obviously a city hotel.
Comment from Hotel Management
Jan 30, 2017 by FOM, Hotel Management
Thank you for taking the time to write your feedback about your stay in our hotel. As always we appreciate the feedback we get from our guests since we use this information for the continuous improvement of our hotel.
Quest Hotel is indeed conveniently located in one of the more accessible parts of Cebu City. We are truly fortunate in that regard and that the convenience of the location extends to our guests.
Rest assured that I have noted your comments and we are currently looking for ways to further improve our facilities and services.
Once again, thank you for your feedback and we look forward to welcome you again to our hotel in the not too distant future.
Quest Management Team