Ratings based on 1,547 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
92% of guests recommend
4.3 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
3 out of 5
by A verified traveler

Posted Jul 26, 2016
アヤラモールが目の前で立地がよい半面、渋滞がひどく排気ガスがひどいエリア。団体の観光客が多く宿泊しているホテル。部屋は清潔で快適。アメニティはビジネスホテル程度でシャンプーはリンスインシャンプーのみ。特に歯ブラシは持参したほうが良い。朝食はほぼ毎日同じメニューなので、連泊するなら朝食は付けなくても近くで食べるところは沢山あります。ビジネス利用には便利な値段相応なホテルです。
4 out of 5
by A verified traveler from vancouver

Very accessable close to the mall

Posted Jul 25, 2016
I booked 2 rooms. I was expecting that at least it would be next to each other. I was disappointed but overall, it was nice. Very clean. I wish i had more time to stay longer..the buffet was inviting.
3 out of 5
by A verified traveler from japan

ビジネス型ホテルです。

Posted Jul 18, 2016
アヤラセンターに近く、ビジネス目的での滞在には適していると思う。ただWiFiが停止しまったことがあったのが残念。連絡するとすぐ対応してくれたのでスタッフの印象はよい。
Comment from Hotel Management
Jul 25, 2016 by FOM, Hotel Management
Dear Gato, We would like to thank you for taking time to write your feedback on your recent stay in our hotel. We are delighted to learn that our staff efficiently played an important role in making your stay a worthwhile experience. Quest Hotel and Conference Center’s excellent location is a great plus factor for us and a terrific bonus for customers especially for those who really love shopping. Ayala Mall is just right across the street fronting our hotel – a real value added convenience for the guests. However, we regret the fact that you experienced inconvenience with regard to the internet accessibility. Rest assured that we have noted your comment and we are currently looking for ways to further improve our facilities and services. Once again, thank you for your feedback and we look forward to welcome you again to our hotel in the not too distant future. Sincerely, Quest Management Team
4 out of 5
by A verified traveler

アヤラモールに隣接した便利なホテル

Posted Jul 17, 2016
セブ市内の中心にある大規模ショッピングセンター・アヤラモールに近接しており大変便利。 部屋も広いし、清潔で豪華。エントランスのセキュリティチェックも厳しくてとても安心できる。アヤラモールは日常スパーから、御土産、高級品、各種レストランまで全て揃っている。ホテルも周りにはコンビニやファミレスもある。
Comment from Hotel Management
Jul 28, 2016 by FOM, Hotel Management
Dear Valued Guest, Thank you very much for the kind words. Quest Hotel and Conference Center’s excellent location is a great plus factor for us and a terrific bonus for customers especially for those who really love shopping. Ayala Mall is just right across the street fronting our hotel – a real value added convenience for the guests. Indeed, we are proud of our security team for their efforts in looking after the welfare and security of our entire guests. Thank you for praising their hard work, as well. Once again, thank you for giving us the opportunity to serve you. Sincerely, Quest Management Team
5 out of 5
by A verified traveler

Nice hotel across from mall

Posted Jul 16, 2016
Great hotel located across the street to Ayala mall. Clean comfortable and affordable. Will stay again on my trip back
Comment from Hotel Management
Jul 18, 2016 by FOM, Hotel Management
Dear Valued Guest, Thank you for taking the time to share a review and we are glad to read you found our hotel clean and comfortable and our affordable signature hospitality. Quest Hotel and Conference Center’s excellent location is a great plus factor for us and a terrific bonus for guests especially for those who really love shopping. Our property is located right across one of the city's premier shopping malls , with direct access to Cebu's business district, tourist attractions and trendy night spots. We look forward to having you with us again soon . We wish you safe and enjoyable adventures, and quests, ahead. Sincerely, Quest Management Team
3 out of 5
by A verified traveler from osaka,japan

アヤラショッピングモールが近い

Posted Jul 15, 2016
良い点 ・アヤラショッピングモールが近くて便利。 ・ジプニー乗り場も近い。 ・wifiは繋がりやすい。 悪い点 ・部屋が思っていた以上に狭い。
Comment from Hotel Management
Jul 28, 2016 by FOM, Hotel Management
Dear Tommy, Thank you for taking the time to write your feedback about your stay in our hotel. As always we appreciate the feedback we get from our guests since we use this information for the continuous improvement of our hotel. Quest Hotel and Conference Center’s excellent location is a great plus factor for us and a terrific bonus for guests especially for those who really love shopping. Our property is located right across one of the city's premier shopping malls, with direct access to Cebu's business district, tourist attractions and trendy night spots. Once again, thank you for your feedback and we hope to welcome you again to our hotel in the not too distant future. Sincerely, Quest Management Team
5 out of 5
by A verified traveler from ohio

Excellent hotel with friendly staff.

Posted Jul 13, 2016
My family and several relatives are staying to celebrate my mothers birthday. We are unanimous in praising the hotel for its cleanliness . The location is perfect for shopping and dining.the staff is very friendly and will do everything to help you. Erwin the manager goes out of his way to make sure our stay is pleasant and it has been. He checks on us often! I would recommend this hotel anytime.
Comment from Hotel Management
Jul 18, 2016 by FOM, Hotel Management
Greetings to you An expatriate! We would like to thank you for taking time to write your feedback on your recent stay to celebrate your mother's birthday in our hotel. We are delighted to learn that our staff especially Duty Manager Ervic efficiently played an important role in making your stay a memorable and pleasant one. Your commendation is greatly appreciated as these encourage us to continually serve our guests better in every possible way we can. Please be assured that your positive comments will be shared with Ervic and the rest of the team. Again, thank you for your comments and we look forward to another opportunity of sharing our Quest hospitality with you and your family. Sincerely, Quest Management Team
4 out of 5
by A verified traveler from 東京都

コストパフォーマンスがいいホテルです

Posted Jul 12, 2016
アヤラセンターに近く、設備含め、コストパフォーマンスの高いホテルです。ただ、ボディソープ、シャンプーは持参した方がいいと思います。
Comment from Hotel Management
Jul 28, 2016 by FOM, Hotel Management
Dear たにやん, Thank you for taking the time to share a review. We are glad to read you enjoyed the great value for money of all we have to offer and, of course, our signature hospitality. Being at the heart of the bustling and vibrant City of Cebu is a plus for us. More so when we are mere steps away from a modern shopping mall like Ayala Center where guests can just slip away and return to their hotel rooms in just minutes. Once again, thank you for giving us the opportunity to serve you. Sincerely, Quest Management Team
4 out of 5
by A verified traveler from L

鄰近宿務主要的購物商城ALAYA

Posted Jul 11, 2016
ALAYA MALL 就在對街很方便採購的愛好者。交通也很混亂,離海邊Mactan島機場需要花一個小時車程,如果考量離機場的距離問題,應該考量住在mactan島
Comment from Hotel Management
Jul 13, 2016 by FOM, Hotel Management
Dear Leo, Thank you for taking the time to share a review. Quest Hotel and Conference Center’s excellent location is a great plus factor for us and a terrific bonus for customers especially for those who really love shopping. Ayala Mall is just right across the street fronting our hotel – a real value added convenience for the guests. With regard to your transportation concern going to the airport, we usually suggest to our guest to depart 2 hours before their flight schedule to avoid delay especially during rush hours. We wish you all the best! Thank you once again for giving us the opportunity to be of service to you. Sincerely, Quest Management Team
4 out of 5
by A verified traveler from 東京

アヤラショッピンブモールに近い

Posted Jul 9, 2016
Pros: アヤラショッピンブモールに近い
Cons: 10日程滞在しましたが、朝食にバラエティがほとんど無いので、飽きました。
Location: アヤラショッピンブモールに近い。 ジムの設備が少ない。
アヤラショッピンブモールに近い。 角部屋で眺望が良かった。 タオルがくたびれている。そろそろ新しいのにして欲しい。
Comment from Hotel Management
Jul 28, 2016 by FOM, Hotel Management
Dear Shin, Thank you for taking the time to share a review. Quest Hotel and Conference Center’s excellent location is a great plus factor for us and a terrific bonus for customers especially for those who really love shopping. Ayala Mall is just right across the street fronting our hotel – a real value added convenience for the guests. And yes, we have marvelous rooms with a view and they are reasonably priced, too. Also, we are happy to inform you that we are expecting towel deliveries next month and hopefully we will be able to replace all our towels in the room. We wish you all the best! Thank you once again for giving us the opportunity to be of service to you. Sincerely, Quest Management Team