Ratings based on 567 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
97% of guests recommend
4.6 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.6 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from Baltimore, MD., USA

Felt like staying with family...

Posted Aug 21, 2015
My daughter and I stayed first for 5 days, then came back for 2 more a week later. We arrived 3.5 hours late do to a typhoon, yet they were still waiting at the airport for us! After 31 hours of flying, what a welcome sight! The entire time our needs were met. At first, we figured the niceness was for tips, but the staff is truly kind and has a desire to please its guests. There were so many examples of this that I wish I had written down all of the names. Kristian at the pool comes to mind. Sheila, Jane, and Aizo were informative and attentive with their service. We already miss them. The manager at the excellent restaurant was another. Check in/out was a breeze. The location was ideal for my daughter, with the massive mall next door. The security was first rate. We truly could not be more pleased with our experience at the Cebu Radison Blu. I am already trying to arrange my schedule for another visit in December!
Comment from EPC
Aug 26, 2015 by Radisson Blu Cebu , EPC
Dear Jeff, Thank you for staying with us at Radisson Blu Cebu. We are delighted that you had a relaxing and comfortable stay in your suite and that you appreciate the warm hospitality rendered to you by our energetic staff. We also appreciate that you liked our close proximity to SM City Cebu for convenient shopping and that you appreciate our first rate security. Looking forward to welcome you again on your next trip to Cebu. Sincerely, Nishan Silva General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Melbourne, Australia

First Class

Posted Aug 20, 2015
The Radisson is not the cheapest hotel in Cebu City and possibly not even the best value for money. It is however the very best hotel in Cebu City - period. I have stayed in many different hotels in Cebu City at all different price points and enjoyed most of them. The Radisson is easily the best. If you are looking for a true 5 star hotel - the Radisson is the place for you. But don't compare it with the luxury hotel temples of HK, Singapore and other super Asian Metropolis's and then pretend to be disappointed and complain. The Radisson is half the price of those hotels (and more depending on the room) - so you pay for what you get. I enjoyed my in house experience immensely.
Comment from Hotel Management
Aug 26, 2015 by Radisson Blu Cebu , Hotel Management
Dear Andrew, Thank you for staying with us at Radisson Blu Cebu. We are thrilled that you had a relaxing stay in your suite and that you liked our premier services and amenities. We are also delighted that you find our rates in lined to your satisfaction. Looking forward to welcome you again on your next trip to Cebu. Sincerely, Nishan Silva General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 18, 2015
Pros: Very friendly staff
Location: Across the street from a mall. Very convenient shopping.
Friendly and accommodating staff. Comfortable room.
Comment from EPC
Aug 20, 2015 by Radisson Blu Cebu , EPC
Dear Guest, Thank you for staying with us at Radisson Blu Cebu. We are thrilled that you had a comfortable stay in your suite and that you liked the warm hospitality rendered to you by our staff. Looking forward to your return on your next next trip to Cebu. Sincerely, Nishan Silva General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Northern CA

Posted Aug 17, 2015
Pros: Service stood out.
Cons: It would be great if they had a convenience store in the hotel, for last minute necessities when the mall next door is closed (9pm-10am).
Location: Having the SM mall right next door was great. This is a large mall with many shopping, dining and entertainment options (bowling, movies, etc.)
Took a two week family vacation to Cebu, with my wife and two teenage boys. We were also traveling with other family members, who also stayed at the hotel, in an extended family vacation. The hotel was great for the family. We needed to book two rooms since each room is really setup for two, 3 with a rollaway, but not for 4 full size people (my boys are larger than me). The hotel accomodated our request for adjoining rooms and that worked out great. The facilities are nice, gym and spa staff were great. The restaurant is a real value (in comparison to US prices), with a great breakfast and dinner buffets (which again worked great for the two teenage boys). The staff in the restraurant got to know our party, and started to anticipate our needs, so they would bring things out for us without us needing to ask. Kent, who works the morning buffet was particularly attentive and helpful. The business center, front desk, bar and bell staff were all friendly and helpful when we engaged them as well. Excellent service, with very nice facilities.
Comment from EPC
Aug 20, 2015 by Radisson Blu Cebu, EPC
Dear Dave, Thank you for staying with us at Radisson Blu Cebu. We are delighted that you had a relaxing and comfortable stay here with your family. We are thrilled that you liked our facilities and appreciate the breakfast and dinner buffet at Feria. We are also delighted that you appreciate the warm hospitality rendered to you by our staff during your stay and that you appreciate our premium amenities as well. Looking forward to welcome you again on your next trip to Cebu. Sincerely, Nishan Silva General Manager
3 out of 5
Recommended
for Everyone
by A verified traveler from Riyadh

Close to Container Port and Mall

Posted Aug 8, 2015
Pros: The staff cannot be faulted in any way.
Cons: Internet access and speed, it is just not stable nor fast enough for this type of hotel.
Location: Large Mall on one side Container Port on the other. Access to main roads good.
My wife and I stayed in a Business Room on the top floor for 21-days. Good points first; hotel staff cannot do enough to make your stay enjoyable and stress free. Rooms are modern with more than enough universal power points to meet all charging needs. Bad points; the internet drops off all the time and then you have to reconnect, may seem a small inconvenience but after 21-days of reconnecting it will send anyone mad. The room safe was continually saying error, hotel staff were called 5 times to resolve, I would have guessed after the third time they should have replaced it. Bedding only seemed to be changed about once a week, in the end we left notes asking for it to be changed. In a Business room I had expected clean bedding daily. There was a lot of noise in the room from the Aircon and unknown sources, we were on the top floor so guessing there is a lot of machinery above us.
Comment from Hotel Management
Aug 11, 2015 by Radisson Blu Cebu , Hotel Management
Dear Tony, Thank you for staying with us at Radisson Blu Cebu. We are thrilled that you had a comfortable stay in your suite and that you liked the warm hospitality rendered to you by our staff. We also appreciate that you liked our close proximity to SM City Cebu for convenient shopping. We value your comments for they help us improve our services to your satisfaction. Thank you very much for raising these matters to us so we can take the appropriate action immediately. Looking forward to welcome you again on your next trip to Cebu. Sincerely, Nishan Silva General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from た

ホスピタリティ

Posted Aug 7, 2015
フロントからレストラン、スタッフの教育がいきとどいている印象です。 アップグレードを提案されて一日あたり2000ペソ追加で19階に泊まりラウンジもり利用しました、まあ静かでしたが景色はたいしたものは見えません。ただラウンジででたチョコレートケーキは濃厚で美味しいです。
Comment from Hotel Management
Aug 11, 2015 by Radisson Blu Cebu , Hotel Management
Dear Guest, Thank you very much for staying with us at Radisson Blu Cebu. We are thrilled that you liked the all-day dining experience at Feria and that you appreciate the warm hospitality rendered to you by our staff. We are also delighted that you appreciate the quietness of the hotel and the menu served at the Business Class Lounge. Looking forward to welcome you again on your next trip to Cebu. Sincerely, Nishan Silva General Manager
3 out of 5
Recommended
for Everyone
by A verified traveler

Close to SM

Posted Aug 4, 2015
Too pricey for what it looks like. But breakfast buffet wasn't bad
Comment from Hotel Management
Aug 8, 2015 by Radisson Blu Cebu , Hotel Management
Dear Guest, Thank you for staying with us at Radisson Blu Cebu. We are delighted that you had a comfortable stay and that you appreciate our close proximity to SM City Cebu for convenient shopping. We are also thrilled that you liked our breakfast buffet. Looking forward to your return on your next trip to Cebu. Sincerely, Nishan Silva General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from SEOUL

치안이 잘되어 있음

Posted Aug 3, 2015
Pros: 객실이 깨끗하고 직원들이 친절하였음 특히 SM몰과도 가까워 쇼핑하기 좋았음
Cons: 검문검색이 너무 강화되어 외국인 이용객 조차도 예외가 아님
Location: SM몰에서 쇼핑하기 편리하고 피어1까지 거리가 가깝다
주변에 필린핀인들이 많고 정신이 없으나 호텔안은 조용하고 편안한 기분이였음. 조식도 괜찮은 편이고 직원들도 친절하였음.
Comment from Hotel Management
Aug 8, 2015 by Radisson Blu Cebu , Hotel Management
Dear Wonwoo, Thank you very much for staying with us at Radisson Blu Cebu. We are delighted that you had a comfortable and great stay with us. We appreciate that you liked our security measures and our close proximity to SM City Cebu for convenient shopping, as well as our breakfast buffet menus. We apologize for the thorough security checks but please note that we are doing these for the safety of our guests. Looking forward to welcome you again on your next trip to Cebu. Sincerely, Nishan Silva General Manager
4 out of 5
Recommended
for Couples
by A verified traveler from 東京

広々とした快適な空間。

Posted Aug 3, 2015
Pros: 広い部屋。
Cons: 特にない。
Location: セブ市内であればどこに行くにも便利。
まず、全てに広々としている。 ゆったりとしているせいか、従業員の方々も余裕があるように見える。くつろげる滞在であった。 隣のショッピングセンターとも直結し、買い物にも便利であった(10月にユニクロがオープンします)。
Comment from Hotel Management
Aug 8, 2015 by Radisson Blu Cebu , Hotel Management
Dear Ma, Thank you for staying with us at Radisson Blu Cebu. We are delighted that you had a great and comfortable stay in your suite and that you appreciate its large space. We are also thrilled that you liked our central location in Cebu City for your close and convenient travels to different areas of interest. We also appreciate that you also liked our close proximity to SM City Cebu for convenient shopping. Looking forward to welcome you again to the hotel on your next trip to Cebu. Sincerely, Nishan Silva General Manager
5 out of 5
Recommended
for Families
by A verified traveler from 日本

SMに近くて便利

Posted Aug 1, 2015
Pros: Smが近いこと。セキュリティが高いこと。
Cons: なし
Location: SMの隣
SMに近いので旅行の最終日に宿泊しました。買い物の荷物を置きに戻ったりできて便利でした。エレベーターはキーカードをかざさないと階数を押せない設定になっていて、セキュリティもばっちりでした。
Comment from Hotel Management
Aug 5, 2015 by Radisson Blu Cebu , Hotel Management
Dear Guest, Thank you for staying with us at Radisson Blu Cebu. We are delighted that you had a comfortable stay in your suite and that you liked our convenient location right next to SM City Cebu. Looking forward to welcome you again on your next trip to Cebu. Sincerely, Nishan Silva General Manager