Ratings based on 167 Verified Reviews

They paid and stayed. We double-checked.
3.4 out of 5
79% of guests recommend
3.5 Room cleanliness
3.6 Service & staff
3.4 Room comfort
3.2 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
by A verified traveler from Los Angeles

Great location for city life

Posted Sep 14, 2016
Pros- close to a rain forest where you can get close to peacocks deer and hold parrots. Rain forest you can also do activities like a mini zip line and bridge walks. Walking distance to Rico's which is one of the 2 most famous Lechon restaurants in Cebu (go early they run out of Lechon by 2:30pm) Cheap cab to Ayala mall. Indoor pool and gym facility Many ball rooms to host events It looks really nice when you walk in and see a waterfall inside and chandlers hang high above you The the standard room is equipped with all the bathroom accessories clean towels, extra toilet paper, shampoo, soap, tooth paste The bathroom is nice with a hot tub and a glass shower stall next to it so 2 people can enjoy hot water at 1 time. The bed is comfy with clean sheets There is room service, but if anything just order the drinks, there are a lot of nice restaurants less than a 10 minute walk away. Cons: room service food is bland and sometimes felt uncooked. The front of the hotel is inconvenient to walk around and difficult to hail a taxi
Comment from Hotel Management
Sep 19, 2016 by Daisy, Hotel Management
Dear Mr. Vaughn, Greetings from Sarrosa International Hotel. Thank you for choosing our hotel. We appreciate your comments about us. We are very happy that we made your stay a good one. Looking forward to see you again. Daisy Aguilar Sales Account Executive-Online
4 out of 5
by A verified traveler

日本人が多く利用しているホテル

Posted Sep 11, 2016
留学生やインターンが多数利用しています。 パジャマや化粧水が置いてないので持参して下さい。 ヘヤードライヤーはフロントで借りれますが、髪の毛が通気口にからまりやすいので髪の毛から離して乾かして下さい。 予約した部屋はゴージャスな部屋でした。
Comment from Hotel Management
Nov 2, 2016 by Daisy, Hotel Management
Dear valued guest, Thank you for your review and for choosing our hotel. I’m happy that you enjoyed your stay and I’m looking forward to having you again as a guest in our hotel.
4 out of 5
by Mike from Apeldoorn

Goed hotel!

Posted Jul 12, 2016 on Hotels
Erg mooi en leuk hotel met goede staff en schone kamers en een leuk zwembad!
Comment from Hotel Management
Aug 20, 2016 by General Manager, Hotel Management
Dear Mr. Mike, Greetings from Sarrosa International Hotel & Residential Suites! First of all, we like to thank you for choosing our hotel and the positive feedback you left. With the high feedback score you gave us, it motivates us more to do our best in serving the guest. Hope to see you again on your next visit here in Cebu. Thank you very much and have a great day ahead! Best Regards, Daisy Aguilar | Sales Account Executive Online
3 out of 5
by sungsoo

별로

Posted May 27, 2016 on Hotels
그냥그랬음
2 out of 5
by Viggo

This traveler left a rating score only Posted Feb 24, 2016 on Hotels
4 out of 5
by Gregory from Victoria,BC

Foodies Beware

Posted Feb 19, 2016 on Hotels
We stayed 5 nights and the hotel was basically a good hotel similar to most of the hotels in their price range. We ate in the restaurant once for lunch which was barely acceptable and once for dinner which was a complete disappointment. The meals lacked presentation and most of all, a lack of ingredients. We refused to eat anything else at the hotel during our stay.
Comment from Hotel Management
Apr 23, 2016 by JJ, Hotel Management
Hello Gregory, Good day! I understand how disappointing it is on your part where your meal is lack of ingredients and presentation. I will inform our Chef and Manager to look into this and find a solution so that it won't happen again. We appreciate your patience in this matter and for the feedback. Have a great day ahead. Sincerely your,
2 out of 5
by A verified traveler from Fremont, CA

Posted Feb 3, 2016
Food service for their dinner is so poor. You have to wait for 2 hours to get your food order. Not enough cook for the volume of people or customers ordering.
Comment from Hotel Management
Feb 23, 2016 by Efren A. - Sales Account Executive, Hotel Management
Hello Ms. Jocelyn, Good day! We understand how disappointing it is on your part to wait more than an hour for your food to be served. We will inform our Manager and Chef to look into this so that it won't happen again. We appreciate your patience in this matter. Have a great day ahead. Sincerely your,
1 out of 5
by A verified traveler from ca

Posted Feb 3, 2016
Pros: price was ok
Cons: fix bathroom and the terrible smell coming from vents
We tried to mininize room cleanup. Poor bathroom cleanup; has a terrible smell in room. Another guest also complained of smell.
4 out of 5
by A verified traveler from 日本国東京

Posted Feb 2, 2016
Pros: 朝食が二人分込みは良かった。
Cons: ルームクーラーの 騒音が 煩かった
Location: アエラショッピンクモールに近くよっかたt
ルームクラーの音が煩がしく眠れなっ買った。部屋全てにに沢山のアリがいた。体中が虫に刺され、宿泊した2人の体のあちこちに、赤い虫刺され痕ができた。
2 out of 5
by sanghun from 인천

불결한침대

Posted Jan 28, 2016 on Hotels
침대에진드기가있어서간지러워서혼났어요 집사람은여러군데물려서혼났어요