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Get an overview of this hotelLapu Lapu luxury spa resort

Mactan Island

Situated on historic Mactan Island, the beachfront resort is 6.3 km (3.8 miles) from Cebu Mactan International Airport and a 30-minute drive away from Cebu City and Cebu International Convention centre.

Beach, spa, and gardens

A expansive, full-service spa is matched with a white sand beach; landscaped gardens surround the resort's two wings.

Locally crafted furniture

Guestrooms feature locally-crafted furniture, minibars, and garden or sea views. Surf the high-speed Internet; order from room service 24 hours a day.

Shangri-La's Mactan Resort & Spa

Hotel Amenities

Hotel Amenities

Spread over 13 hectares, two wings of rooms face the extensive gardens. The Shangri-La's Mactan Resort & Spa's business centre features rooms and computer workstations for rent. Fax, printing, and typing services are also available (surcharge). Function facilities include an assortment of larger ballrooms for weddings, meetings, and exhibitions.

Guests are provided with free secure parking. Babysitting or child care is available for an additional charge.

  • 24-hour front desk 
  • Babysitting or childcare (surcharge) 
  • Supervised childcare/activities (surcharge) 
  • Airport transportation (surcharge) 
  • Arcade/game room 
  • Total number of rooms - 530 
  • ATM/banking 
  • Tennis on site 
  • Number of bars/lounges - 3 
  • Business center 
  • Coffee/tea in common areas 
  • Number of coffee shops/cafes - 2 
  • Free newspapers in lobby 
  • Free breakfast 
  • Conference space 
  • Dry cleaning/laundry service 
  • Elevator/lift 
  • Express check-in 
  • Express check-out 
  • Full-service spa 
  • Shopping center shuttle (surcharge) 
  • Gift shops or newsstand 
  • Hair salon 
  • Health club 
  • Free WiFi 
  • Free wired high-speed Internet 
  • Limo or Town Car service available 
  • Spa treatment room(s) 
  • Meeting rooms 
  • Multilingual staff 
  • Free valet parking 
  • Poolside bar 
  • Porter/bellhop 
  • On private beach 
  • Safe-deposit box at front desk 
  • Beach umbrellas 
  • Free beach cabanas 
  • Beach sun loungers 
  • Beach towels 
  • Area shuttle (surcharge) 
  • Number of restaurants - 5 
  • Free self parking 
  • Sauna 
  • Spa tub 
  • Steam room 
  • Children's pool 
  • Outdoor pool 
  • Free use of nearby fitness center 
  • Wedding services 

Family Friendly Amenities

  • Family Hotel  
  • On private beach  
  • Outdoor pool  
  • Children's pool  
  • Free Wi-Fi  
  • Babysitting or childcare (surcharge)  
  • In-room childcare (surcharge)  
  • Arcade/game room  
  • Playground on site  

Internet

Available in all rooms: Free wired high-speed Internet

Available in some public areas: Free WiFi , Free wired high-speed Internet

Parking

Free self parking, Free valet parking

Room Amenities

  • In-room safe 
  • Pay movies 
  • Balcony 
  • Air conditioning 
  • Free newspaper 
  • Blackout drapes/curtains 
  • Phone 
  • Minibar 
  • Coffee/tea maker 
  • Free bottled water 
  • Daily housekeeping 
  • Turndown service 
  • Private bathroom 
  • Bathrobes 
  • Free toiletries 
  • Hair dryer 
  • Shower/tub combination 
  • Slippers 
  • In-room childcare (surcharge) 
  • Desk 
  • Satellite TV service 
  • Free wired high-speed Internet 
  • Room service (24 hours) 
  • Cribs/infant beds (surcharge) 
  • Rollaway/extra beds (surcharge) 

Where to Eat

Tides - an all-day dining restaurant serving a buffet of international dishes for breakfast, lunch and dinner in an open, interactive kitchen setup

Tea of Spring - Offers a selection of herbal, and vegetarian and fragrant Chinese classic dishes complemented with a wide selection of loose-leaf teas. Private dining rooms are available.

Cowrie Cove - offers delicious al fresco dining by the sea, perfect for intimate celebrations. Its selection of seafood and grilled delights are inspired by a fusion of Asian and Western cuisines.

Acqua - features modern authentic Italian cuisine with a panoramic view of the ocean. Its signature pizzas, baked in a classic brick oven, are popular favorites

Buko Bar - is situated at the main wing pool-the best place for guest to take light refreshments in between swimming. On selected days of the week, a native buffet and cultural show are available for guest to experience a true Filipino fiesta.

Nearby Things to Do

Complimentary beach cabanas, sun loungers, towels, and umbrellas are provided to enhance guest enjoyment of the private white sand beach. A banana boat and kayaking are both available on site.

The infinity-edge Ocean Wing pool is available to guests staying in Ocean Wing guestrooms and suites. The Main Wing pool is open to all guests and features a water slide and poolside bar.

A fitness center, with modern equipment and comprehensive facilities is located in the main wing of the hotel. Male and female changing rooms are equipped with steam rooms, spa tubs, and saunas.

Mactan and Cebu Island offer many recreational activities within a short distance from the resort. The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golfing nearby 
  • Parasailing nearby 
  • Fishing on site 
  • Kayaking on site 
  • Motor boating on site 
  • Playground on site 
  • Rowing or canoeing on site 
  • Sailing on site 
  • Scuba diving on site 
  • Snorkeling on site 
  • Volleyball on site 

Spa Services

At 10,000 square metres (90,000 square feet), CHI, The Spa is a tranquil village inside the resort offering a wide variety of treatments and therapies. Private villas and suites, decorated with Tibetan antiques, are available for singles and couples; some suites feature private swimming pools.

  • Prenatal massage 
  • Thai massage 
  • Reflexology 
  • Detoxification wrap 
  • Body wraps 
  • Aromatherapy treatments 
  • Hydrotherapy treatments 
  • Massages 
  • Facial treatments 
  • Couples treatment rooms 
  • Body treatments 

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom 
  • In-room accessibility 

Hotel Policies

Check-in

Check-in time starts at 2 PM

Special check-in instructions:

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for PHP 2455 per stay.
  • Cribs (infant beds) are available.

Pets

  • Pets not allowed

You need to know

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Additional policies and fees may apply when booking more than 5 rooms. For more details, please contact the office using the information on the reservation confirmation received after booking.

The Ocean Wing pool is restricted to adults booked in an Ocean Wing guestroom or suite room type. Ocean Wing and Suite guests travelling with children ages 15 years old and younger have access to the Main Wing pool.

Fees

The charges below are included in your overall room price:
  • Resort fee
We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Airport shuttle fee: PHP 200 per person (one way)
  • A late check-out fee will be charged
  • Cribs (infant beds) are available for an additional fee
  • Rollaway bed fee: PHP 2455 per stay
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Name

  • Mactan Resort
  • Resort Mactan
  • Shangri-la's Mactan
  • Shangri-la's Mactan Resort
  • Shangri-la's Resort
  • Shangri La Cebu
  • Shangri La Mactan
  • Shangri Las Mactan Hotel
  • Shangri Las Mactan Lapu
  • Shangri-La`s Mactan Hotel Lapu Lapu
  • Shangri-La`s Mactan Resort And Spa
  • Shangri-La's Mactan Resort & Spa Cebu Island/Mactan Island
  • Shangri-La's Mactan Resort Lapu Lapu
  • Shangri-La's Mactan Lapu Lapu

We should mention

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. A resort fee is included in the total price displayed. Up to 2 children 11 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.

Awards & Affiliations

  • Shangri-La's Mactan Resort & Spa is listed in the 2015 Condé Nast Traveler Top 100 List.

Kids Under 6 Eat Free

Book a stay in any room or rate category and receive complimentary buffet meals for children age 5 and younger in the All Day Dining outlet with at least 1 paying adult.

Full details at check-in. Offer applicable to a maximum of up to 2 children age 5 and younger per room. Each additional child, and all children age 6-12, priced at a 50% discount from the adult price. Other restrictions may apply.


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Learn more.
4.4 out of 5
93% of guests recommend
4.4 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
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4 out of 5
by
Posted Feb 18, 2017
beach is small with limited access into the water because of rocks and stones. food choices and buffet prices are a little too high
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Good location on beach, green scape is excellent.

4 out of 5
by from Detroit
Posted Feb 17, 2017
Pros: Location and spa
Cons: Rooms certainly need good upgrade
Location: We did not go out at all..............
Great two days of relaxation. Spa was very good, Breakfast and Italian restaurant was very satisfactory. Overall resort was good but rooms certainly needs good upgrade to meet 5 star category............... It is not the same level as other resorts of Shangrilla
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Family friendly.

5 out of 5
by from G
Posted Feb 17, 2017
Excellent customer service. family friendly. Delicious breakfast buffet!
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Ocean wing room, Ocean lounge food not worth it

2 out of 5
by from HK
Posted Jan 28, 2017
Ocean wing room, Ocean lounge food not worth the price. Slightly old room, late availability of room, ocean lounge food not that good
Comment from Hotel Management
Feb 9, 2017 by René
Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, René D. Egle General Manager
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Overpriced for the quality of the hotel.

3 out of 5
by from Hayward, CA
Posted Jan 26, 2017
I was very excited to stay at Shangri-La for our first trip to Cebu (Mactan). Overall I must say that I was disappointed with our experience and expected a lot more for the price we paid ($400). I'm so glad we only stayed here one night. Staff was friendly, location is good and they have their own small private beach. Rooms need major updating as they are old and not at all what you would expect for a 5 star hotel. Restaurants on site are mid to below average. Warning: do NOT eat the sushi at Tides restaurant! My husband got really sick and ultimately we determined that the sashimi was not sushi grade and was not handled properly and kept at a cool temperature. I would advise to be open on exploring multiple hotels/resorts when in Cebu to determine what type of experience you want. We also stayed at Crimson Resort which had a more local/tropical feel and the buffet was waaaay better! Plus it's twice as less as Shangri-La. Hoping Shangri-La will improve their standards as I love the other Shangri-La hotels and want to continue to support their brand!
Comment from Hotel Management
Feb 9, 2017 by René
Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, René D. Egle General Manager
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5 out of 5
by
Posted Jan 25, 2017
One of the best hotels I've stayed at. But need more things to do when it's raining
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Enjoyed the location of our room, beach and spa.

5 out of 5
by from PJ
Posted Jan 16, 2017
We love the food at cowrie cove. All staff were very courteous and professional.
Comment from Hotel Management
Feb 9, 2017 by René
Dear Guest, Thank you for the excellent review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, René D. Egle General Manager
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Lush resort with ocean breeze & chill vibe

4 out of 5
by
Posted Dec 16, 2016
Ocean resort makes for an excellent escape from the city. Rooms are comfortable and balconies are super chill. Saturdaynight fireworks display was an unexpected treat. Open air lobby is spacious and dreamy. The resort property is lush and has a decent sized beach (not huge but nice). Multiple huge pools. Dock for small boats and excursions too. I didnt have time to even start exploring all the activities.
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Fantastic Family Vacation

5 out of 5
by from US
Posted Dec 2, 2016
Pros: How they make you feel welcomed. People, Food, Facilities, Activities.
Cons: Can use more Filipino Souvenir shops within the resort
Location: Trip to Cebu and more
My entire family had a fantastic vacation stay at this resort. I love how the entire staff makes you feel very important and treats you like a VIP everywhere you go in the facility. They make you feel welcome and treats you with utmost courtesy. The foods are great at Tides and Buko bar. The facilities lives up to the standard they advertised. The Marine Sanctuary is a gem. I highly recommend this resort for family looking to soak up the sun and enjoy being in a resort.
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4 out of 5
by from TN
Posted Sep 1, 2016
If only have lots of money I'll stay my entire vacation there. Also, if you have an extra guest for breakfast is a kind of expensive but the hotel is great.
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