Ratings based on 405 Verified Reviews

3.7 out of 5
77% of guests recommend
3.9 Room cleanliness
4.1 Service & staff
3.7 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Posted Jun 14, 2018
The room was spacious. Breakfast was great and there was lits of choices. 24-hour coffee and hot water is also a welcome treat in case its needed.
Comment from Hotel Management
Jun 18, 2018 by General Manager, Hotel Management
It was an honor hosting you during your recent trip. We're glad our spacious rooms and extensive variety of breakfast options impressed you. It's also great to hear that you appreciated the 24-hour coffee and tea service. Thank you for the kind review. Please come stay with us again soon.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Jun 4, 2018
3 out of 5
by A verified traveler

Posted Jun 1, 2018
thin walls. heard everyone in the rooms around me
Comment from Hotel Management
Jun 3, 2018 by General Manager, Hotel Management
Providing clean and comfortable accommodations is a goal we always strive for, so we were saddened to hear that the noise levels weren't to your preference. We encourage you to contact us directly should you ever have an issue so that we may look at ways to improve your stay. Thank you so much for the comments, and we hope to see you again soon!
3 out of 5
by A verified traveler

Posted May 31, 2018
Waited 15 to 20 minutes for the staff to show up to check us in. Called several times, no answer!
Comment from Hotel Management
Jun 1, 2018 by General Manager, Hotel Management
Your feedback is appreciated as it helps us improve our operations. Please accept our apologies for any delay during check-in. We'll speak with our staff about your comments and we welcome you to stay with us again should you be back in town.
2 out of 5
by A verified traveler

Posted May 1, 2018
Pros: just the location
Cons: need more cleanliness, maintenance upkeep
Our hotel room door would not close. Called Front Desk and they sent someone immediately to check it out, due to thick door pad it wouldn't close, he said to push door hard for it to close but it wouldn't always work, no hot water just warm, the A/C did not work, was not that clean. In order for toilet to flush, you had to hold the handle. the toilet had urine stains, shower curtain smelled, stains on floor. Would never stay there again.
Comment from Hotel Management
May 4, 2018 by Ashley R., Hotel Management
I am sorry that you did not enjoy your stay with us. I did know about the door issue and sent him up to address the issue. I did not know about the other problems and I will inform maintenance. I do hope that you will consider staying with us again in the future.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 23, 2018
good price and good place to stay. close to the freeway if you are traveling to other places.
Comment from Hotel Management
Apr 24, 2018 by Ashley R., Hotel Management
Thank you for taking the time to complete the online survey. We value your feedback. We hope to see you again soon.
5 out of 5
Recommended
for Everyone
by A verified traveler from New York, New York

Great place! Pet friendly!

Posted Apr 21, 2018
Very comfortable room and friendly staff!! Only complaint is that the sink was broken, but things happen! Overall, I was Very happy with the room, especially the comfy bed!
Comment from Hotel Management
Apr 23, 2018 by Ashley R., Hotel Management
Thank you for taking the time to complete the online review. Thank you for letting me know about the sink problem. I will have it looked at. We hope to welcome you back again soon.
4 out of 5
Recommended
for Everyone
by A verified traveler from idaho

Posted Apr 17, 2018
Cons: hand rails beside toilet
hand rails beside toilet. bigger bathroom. other than that good place to stay.
Comment from Hotel Management
Apr 18, 2018 by Ashley R., Hotel Management
Thank you for taking the time to complete the online review.
4 out of 5
Recommended
for Everyone
by A verified traveler from Santaquin UT

Posted Apr 12, 2018
We enjoyed our stay and the water in the pool was warm. We also enjoyed the breakfast every morning.
Comment from Hotel Management
Apr 13, 2018 by Ashley R., Hotel Management
Thank you for taking the time to complete the online review. I am glad that you enjoyed the pool and the full hot breakfast. We hope to welcome you back again soon.
3 out of 5
Recommended
for Everyone
by A verified traveler from SLC

Posted Apr 9, 2018
Good location. Older room but clean. Used as a quick over night stay.
Comment from Hotel Management
Apr 9, 2018 by Ashley R., Hotel Management
Thank you for taking the time to complete the review. We hope to welcome you back soon.