Ratings based on 495 Verified Reviews

3.1 out of 5
53% of guests recommend
3.3 Room cleanliness
3.7 Service & staff
3.2 Room comfort
2.8 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 23, 2017
My stay was fine. Clean and friendly. Close to the event I was attending.
Comment from Hotel Management
Aug 24, 2017 by Michelle, Hotel Management
Thank you for staying with us and sharing your experience. We work hard to ensure our guests have a pleasant experience. Thank you for letting us know.
2 out of 5
by A verified traveler

Posted Aug 9, 2017
The hotel was not in the best condition, with lighting that did not work in the room and mold in the bathroom. The building looked rundown on the inside, and there were no windows in the rooms, just a large glass wall that looked out to the hallway which had a window beyond that.
Comment from Hotel Management
Aug 12, 2017 by Michelle, Hotel Management
Thank you for staying with us and sharing your experience. We apologize for the inconvenience of the lighting. We are working to resolve the issues your experienced. Thank you for letting us know.
3 out of 5
Recommended
for Everyone
by A verified traveler

Average hotel

Posted Jul 12, 2017
It took 20 minutes just to check in because the hotel staff were chatting in the back when I arrived. The area was under construction and the hotel was overpriced for the quality of the room and amenities.
Comment from Hotel Management
Aug 2, 2017 by Michelle, Hotel Management
Thank you for staying with us and sharing your response. We are sorry it took so long to get checked in. We will work to improve.
1 out of 5
by A verified traveler from Cedar Falls

Under construction

Posted Jun 27, 2017
Was warned about all the problems when I checked in so staff was forthcoming but I found more things that were unsatisfactory. Lamps didn't work in the room. Tv kept cutting out. Whole hotel was an eyesore due to reconstruction and was a total downer. Breakfast was ok and staff nice but that wasn't enough for me.
Comment from Hotel Management
Jul 5, 2017 by Michelle, Hotel Management
Thank you for staying with us and sharing your experience. Usually our tvs do not cut out continually. I apologize for the inconveniences you experienced. We will do a better job ensuring all the lamps are plugged in before renting the rooms. Thank you for letting us know.
4 out of 5
Recommended
for Everyone
by A verified traveler from Iowa

Nice hotel

Posted Jun 26, 2017
Good place to stay. Was renovating parts of hotel but our rooms looked nice.
Comment from Hotel Management
Jun 26, 2017 by Michelle, Hotel Management
Thank you for staying with us and sharing your experience. We are happy you felt it was a good place to stay. Thank you also for recognizing our efforts to make the place better.
1 out of 5
by A verified traveler from Iowa

Not a good deal

Posted Jun 24, 2017
Walls were dirty and smelled like smoke. Entire hotel is dirty and under construction. Old extension cords in room that sparked a few times so had no alarm clock. Tub and short outdated and had hair in it. Cob webs in corner of room. I was not looking for a 5 star hotel I just wanted a clean room for the night and feel the 60.00 plus tax is a rip off for the condition of this hotel.
Comment from Hotel Management
Jul 5, 2017 by Michelle , Hotel Management
Thank you for staying with us and sharing your experience. We apologize for the inconveniences you experienced. We are in the process of upgrading the room. Please inform the front desk when you have concerns so that we can address the issues right way. We want to remove any possible hazardous conditions that might exist.
3 out of 5
by Jennifer

Posted Jun 19, 2017 on Hotels
The room seemed pretty clean but the hotel has many repairs that need to be made. A fresh coat of paint would go a long way.
Comment from Hotel Management
Jun 22, 2017
Thank you for staying with us and sharing your experience. As you may have noticed, we are working to improve the property. We have installed new hvac systems and we are currently working to get the area where the old unit was removed covered. We will continue to improve conditions from there.
3 out of 5
by Macy

Posted Jun 18, 2017 on Hotels
Comment from Hotel Management
Jun 20, 2017
Thank you for staying with us and sharing your experience. We are working to update the hotel. We will work hard to fix the issues you experienced.
2 out of 5
by Cornelius

Posted Jun 17, 2017 on Hotels
Comment from Hotel Management
Jun 20, 2017
Thank you for sharing your experience. We are working to provide a quality stay to our guests. We hope the next time you stay with us it will be better. Thank you for sharing.
4 out of 5
by Jennifer

Posted Jun 14, 2017 on Hotels
Good for the price. AC works great. Building a little shaby. Hate the tiny half sized pillows.
Comment from Hotel Management
Jun 17, 2017
Thank you for staying with us and sharing your experience. We are working to improve the quality of the hotel.