Desk, iron/ironing board, free cribs/infant beds, rollaway beds
Check availability

Reviews of Quality Inn

2.5 out of 5
Quality Inn
300 E Whitestone Blvd, Cedar Park, TX

Reviews

7.8

Good

Rating 10 - Excellent. 321 out of 876 reviews" "
Rating 8 - Good. 292 out of 876 reviews" "
Rating 6 - Okay. 136 out of 876 reviews" "
Rating 4 - Poor. 65 out of 876 reviews" "
Rating 2 - Terrible. 62 out of 876 reviews" "

8.0/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

8/10 Good

Sarah

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Great rooms with a nice layout. Pool area and conveniently located
Stayed 1 night in Apr 2024
Response from Andy on Apr 16, 2024
Sarah, Thank you for taking the time to review our hotel. We appreciate your feedback

8/10 Good

Marc

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024
Response from Andy on Apr 10, 2024
Marc, thank you for taking the time to respond, we hope to see you again.

2/10 Terrible

Jordan

Stayed 2 nights in Mar 2024
Response from Andy on Apr 9, 2024
Jordan, We are sorry to hear about your experience, we would appreciate if you had more feedback. We would love to hear more about your experience. Please email us at Qualityinncp@gmail.com. We hope to see you again.

8/10 Good

Saksith

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet and peaceful
Stayed 2 nights in Apr 2024
Response from Adam on Apr 6, 2024
Thank you for the review!

8/10 Good

Leslie

Liked: Staff & service, property conditions & facilities
Place was really clean , standard rooms , no issues with noise during the night !
Stayed 2 nights in Mar 2024
Response from Adam on Apr 6, 2024
Thank you for the review!

6/10 Okay

Josh, Richmond

Disliked: Property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Adam on Apr 6, 2024
Thank you for the review!

4/10 Poor

Huaqiang

Business traveler
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
You can hear everybody talk and watching tv
Stayed 5 nights in Mar 2024
Response from Adam on Mar 30, 2024
Thank you bringing this matter to our attention. We appreciate your time and hope you enjoy the rest of your travels safely!

4/10 Poor

Jarvis

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Bad service
Stayed 3 nights in Mar 2024
Response from Adam on Mar 25, 2024
Thank you for the review. We apologize for having not exceeded your expectations with quality service. We appreciate your time and hope you enjoy the rest of your travels safely!

10/10 Excellent

ri

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very helpful and kind. Everything was clean. Place was quiet. Location is next to a railroad track, with runs all through the night, the bells qnd horn could be heard but not so much the train passing. The wifi speed was slow probably due to everyone utilizing. I have T-mobile and the cell service was crappy, I could hardly get a signal. Overall the stay was great.
Stayed 2 nights in Mar 2024
Response from Andy on Mar 18, 2024
Ri, Thank you for the review, we appreciate your feedback and hope to see you again.

4/10 Poor

Barbara

Very thin walls. I had to listen to a man on one side of my room snoring and on the other side a man coughing all night long. Lobby was dingy Room was clean although fan in bathroom was extremely loud
Stayed 2 nights in Feb 2024
Response from Adam on Mar 3, 2024
Thank you for bringing these matters to our attention. We appreciate your time, and hope you enjoy the rest of your travels!

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely, restful stay. 5 stars. Thank you!
Stayed 1 night in Feb 2024
Response from Adam on Feb 18, 2024
Thank you for providing this review! We appreciate your time, and hope to see you again if you're ever back in the Cedar Park area!

6/10 Okay

Rafique

Stayed 1 night in Jan 2024
Response from Andy on Jan 23, 2024
Thank you for your response

4/10 Poor

Michelle

Stayed 1 night in Jan 2024
Response from Adam on Jan 13, 2024
Thank you for the review!

8/10 Good

Edgar Acuna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Adam on Jan 13, 2024
Thank you for the review!

6/10 Okay

Rachel

Stayed 1 night in Dec 2023
Response from Adam on Jan 13, 2024
Thank you for the review!

10/10 Excellent

Christian

Stayed 2 nights in Dec 2023
Response from Adam on Jan 8, 2024
Thank you for the review!

6/10 Okay

Matthew

Business traveler
Disliked: Amenities, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Adam on Jan 2, 2024
Thank you for providing this feedback!

10/10 Excellent

Jonathan

Stayed 2 nights in Dec 2023
Response from Andy on Feb 14, 2024
Jonathan, thank you for taking the time to review our hotel, we appreciate your feedback and hope to see you again.

4/10 Poor

Sergio

Stayed 2 nights in Dec 2023
Response from Adam on Dec 30, 2023
Thank you for providing this feedback!

2/10 Terrible

Xenia

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
So I went on Expedia for my trip and booked a hotel here, I called to confirm and they never had my reservation so I call Expedia and they get told the same thing. I get relocated to a new hotel with no extra charge supposedly but then I wake up the next day with 2 charges of $85.34 for this hotel that I didn’t even stay at and that states I was not in their system. When I called Expedia to get my money they call the property and they are unable to do anything so I had to call my bank and I am yet to receive a refund for money on a place I did not even stay at!
Stayed 1 night in Dec 2023
Response from Quality Inn on Feb 14, 2024
We are sorry for the inconvenience, but there seems to be a confusion and expedia can help you with that.

10/10 Excellent

Sirnitra

Traveled with family
Liked: Staff & service, property conditions & facilities
The hotel was nice and clean
Stayed 1 night in Dec 2023
Response from Andy on Dec 26, 2023
Hello, Thank you for taking the time to review our hotel and giving us a chance to serve. We hope to see you again.

10/10 Excellent

Patricia

Stayed 1 night in Dec 2023
Response from Andy on Dec 26, 2023
Hello, Thank you for taking the time to review our hotel and giving us a chance to serve. We hope to see you again.

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Adam on Dec 9, 2023
Thank you for the feedback!

2/10 Terrible

Victoria

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I accidentally got the dates wrong for my reservation and when i called them to change it they were unwilling to help and refused to give me a refund despite me not staying there. I then called back the next day to speak to the manager who they assured me would be there and would be able to fix my issue and she again wasn’t there. They assured me that she would be calling me Monday and here we are still no call and no resolution to my my refund.
Stayed 1 night in Dec 2023
Response from Andy on Dec 26, 2023
Hello, We are extremely sorry about the issue, but expedia policy does not allow for refunds when the reservation is within the no cancellation policy. We hope you understand the policy and procedure when making the reservation. Thank you for the cooperation and have a wonderful day.

6/10 Okay

Margie

Disliked: Staff & service, property conditions & facilities
Not a very pleasant stay
The guy at check-in "announced" my room number loudly with several guests (men) standing just behind me in the lobby. Not good ! The coffeemaker did not work in the room. The bedding appeared clean, minus the comfort, but the room in general felt old. It is VERY loud at that location as it is next to the highway and railroad tracks. That was my undersight.
Stayed 1 night in Dec 2023
Response from Adam on Dec 9, 2023
Thank you for providing this feedback. Guest safety is important to us; we will be reviewing the matter with our front desk staff. Thank you for the review, and we hope you enjoy the rest of your travels safely!

8/10 Good

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities
The bed was AWESOME but there was a company of workers staying there and they took up a large portion of the small parking lot parking their trailers in it!
Stayed 1 night in Nov 2023
Response from Adam on Dec 5, 2023
Thank you for the feedback. We try to keep the parking lot as organized as possible by communicating with our guests with large vehicles where to park. We will be more diligent in that communication. Thank you, and enjoy the rest of your travels!

10/10 Excellent

Katherine

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
It was nice, quiet and good location.
Stayed 1 night in Nov 2023
Response from Andy on Dec 4, 2023
Thank you for your response, we appreciate your help and hope to see you again.

6/10 Okay

Kimberly

Liked: Cleanliness
Disliked: Staff & service, amenities
Stayed 3 nights in Nov 2023
Response from Adam on Dec 23, 2023
Thank you for the review!

4/10 Poor

Ricky

Traveled with family
Disliked: Staff & service
The way I was greeted when walk into the place
Stayed 1 night in Nov 2023
Response from Andy on Dec 4, 2023
Thank you for your response.

2/10 Terrible

Melissa

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
The check-in people (owners I think) were abrupt, almost rude. The room looked clean at first glance but there was a brown smear on the bathroom door that looked like poop, a white crusty smear on the bead skirt that I don’t want to speculate about and random dirty spot/ smears on the walls. The biggest issue was that 9:08 am (well before checkout) the same person who checked us in opened the door to our room. He didn’t knock or announce himself and if he had been 90 seconds sooner I would have been undressed. (My niece had gone to get coffee so the extra lock wasn’t locked) He said he was “just checking if we were still there, for housekeeping “ . I would not recommend this place to anyone, especially women
Stayed 2 nights in Nov 2023
Response from Andy on Nov 7, 2023
Melissa, we are very sorry for the inconvenience you had during your stay but we promise you that usually our housekeepers knock on the door. Our hotel takes this kind of issues very seriously and we will definitely look into it. We hope that you give us another chance.

8/10 Good

patience

Traveled with family
Liked: Property conditions & facilities, room comfort
The young Man on Friday was rely niece and helpful. on Sunday the 2 gentlemen in the morning were very creepy they stared at people. their interaction with people was abrupt and unfriendly.
Stayed 2 nights in Oct 2023
Response from Adam on Nov 5, 2023
Thank you for this information. We appreciate the feedback and hope you enjoy the rest of your travels!

8/10 Good

GLENDA

Stayed 1 night in Oct 2023
Response from Adam on Nov 5, 2023
Thank you for providing this review!

10/10 Excellent

Hector

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing beautiful place to stay love the staff
Stayed 2 nights in Oct 2023
Response from Adam on Oct 28, 2023
We're happy to hear you enjoyed your stay! Thank you for this review, and we hope to see you again if you're ever back in the Cedar Park area!

6/10 Okay

Ryan

Business traveler
Liked: Staff & service
Disliked: Cleanliness
Stayed 3 nights in Oct 2023
Response from Adam on Oct 28, 2023
Thank you for providing this review!

4/10 Poor

Victor

Traveled with family
Disliked: Property conditions & facilities, room comfort
Poorly maintained.
The place is showing signs of being run down. I have stayed at this property multiple times in the past. Granted it has been a year since my last stay. It has gotten run down. It seems like they are doing the bare minimum in repairs. The toilet was 3 different shade of white and wobbled. Only 2 towels in a room that sleeps 4. The side door mechanism fell apart while using. The air conditioning barely worked. Thank goodness a cold front blew in and really didn’t need much ac. For 4 dollars more I could have stayed at a Hilton. I was familiar with and had good experiences in the past here. I will not be staying again.
Stayed 2 nights in Oct 2023
Response from Adam on Oct 28, 2023
Thank you providing us with these details. We will investigate and make sure all rooms are in operational order and fully equipped for guest use. Thank you again, and we hope that if you are ever back in the Cedar Park area, you might reconsider joining us to see the improvements for yourself.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Adam on Sep 6, 2023
Thank you for the review!

10/10 Excellent

XERXES

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Georgetown U
in town for University soccer game.
Stayed 1 night in Sep 2023
Response from Adam on Sep 6, 2023
We hope you enjoyed your stay! Thanks again for staying with us, and enjoy the rest of your travels safely!

4/10 Poor

Jeevan

Liked: Staff & service
Stayed 1 night in Aug 2023
Response from Adam on Sep 6, 2023
Thank you for the review!

6/10 Okay

Pamela

Liked: Staff & service, amenities
Disliked: Cleanliness
The staff is quite gracious. I know a number of hotels are short-staffed right now. I’m not sure what happened with housekeeping, but the long story short is that the front desk clerk and I changed the bed sheets in the evening before I slept because there was apparently an egregious oversight between guests. She was extremely apologetic. When I came at noon, there was a different clerk there who walked outside with me in the summer heat to make sure I knew where to park the truck I was driving. He was very helpful.
Stayed 1 night in Sep 2023
Response from Adam on Sep 4, 2023
Thank you for the review. We appreciate your time and understanding, and are grateful for your business. We hope you enjoy the rest of your travels!

10/10 Excellent

Gymson Bernardo

Liked: Cleanliness
all good
Stayed 1 night in Sep 2023
Response from Adam on Sep 4, 2023
Thank you for the review! Enjoy the rest of your travels!

10/10 Excellent

Zach

Liked: Cleanliness, staff & service
Good
Stayed 2 nights in Aug 2023
Response from Adam on Sep 4, 2023
We're happy to hear you enjoyed your stay with us. Thank you for the review, and enjoy the rest of your travels!

4/10 Poor

SANDRA

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s an okay place if you are just looking for a place to sleep but other than it was below average. Pros: Convenient place Cons: Horrible breakfast, Facility needs an update, One of the staff members made us feel uncomfortable.
Response from Adam on Aug 23, 2023
Thank you for providing this feedback. We appreciate your time, and hope you enjoy the rest of your travels!

2/10 Terrible

Carla J

Stayed 1 night in Aug 2023
Response from Adam on Sep 4, 2023
Thank you for providing this feedback. Enjoy the rest of your travels!

6/10 Okay

Lucy

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
When I stay at a hotel I expect the AC to work great and we had it at the lowest degree possible and high because it was hot and hoped it would cool. We slept with no blankets in order to keep from sweating and be able to sleep. We were in room 122!
Stayed 1 night in Jul 2023
Response from Adam on Aug 1, 2023
Thank you for this information. We will inspect the air conditioner with our maintenance team and make sure it is working at full power. Thanks again for the review, and we hope you enjoy the rest of your travels!

6/10 Okay

Bernitta

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2023
Response from Adam on Jul 31, 2023
Thank you for the review!

2/10 Terrible

Sherri

Stayed 3 nights in Jul 2023
Response from Andy on Aug 15, 2023
Dear guest, we are extremely so to hear that your stay was not up to your expectation, we would be happy to hear more about your experience during your stay. We hope to see you again.

2/10 Terrible

Maria

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Save some extra money and stay somewhere else!!!
Absolute worst stay I have ever had at a Quality Inn. Do yourself a favor and stay somewhere else. This place is disgusting. We only lasted one night out of a multiple night reservation.
Stayed 5 nights in Jul 2023
Response from Andy on Jul 21, 2023
Maria, We are extremally sorry about your stay experience. We take all the feedbacks very seriously and make sure that it does not happen again. We are not sure what exactly the issue was. I do not see any issues noted during your stay. It would really help if we know your stay dates and the name of the guest to look into much detail. We hope that you will give us another chance and hope to see you again.

8/10 Good

Douglas

Liked: Cleanliness, property conditions & facilities, room comfort
Convenient and basic
We ended up staying at the hotel for over a week. Initially we booked with Hotels.com for one night. But were unable to modify the reservation so we booked a second night. The rates at the hotel directly were less than hotels.com so we booked the balance of the stay directly with Choice. The front desk personnel after the initial person were either not at the desk, hard to understand, or accomodating but not pro-active in helping solve the issues without a great deal of prodding. The rooms and hotel overall are clean. The hotel is extremely convenient to shopping and major roadways. Great dining and shopping nearby. Having a microwave and mini-fridge in the room made the HEB grocery store across the street a huge plus. We will be staying here again.
Stayed 1 night in Jun 2023
Response from Adam on Jul 18, 2023
Thank you for providing us this feedback. We will extend this information to our front desk staff in order to improve communication between our staff and guests. Thank you for your time and business, and we look forward to seeing you again next time you're in the Cedar Park area!

8/10 Good

Amie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Decent
Spacious room. Comfortable bed. didn’t have ac on/fan on always option so it would shut off at night and get warm. We had it set to coldest to keep it running but it wouldn’t stay on so it was slightly uncomfortable to sleep. Would prefer a fan at least. Toilet had black ring in bowl and anti-slip stripes in tub looked dirty but I tried cleaning it and it wouldn’t come off. Probably could use a good bleach job. Breakfast was meh…sausage wasn’t browned and eggs were spongy cakes (other options were toast, granola bars and yogurt, apples, waffles and juices/coffee. Nice shopping area nearby. Police dept behind property (across a field and large parking lot so it’s not noisy). Would stay again, for the price, but might bring a fan. Major complaint was AC at night and went to breakfast the next day and both our cards had been deactivated and still had several hours until checkout. That was frustrating. Their excuse was it does that if phones are near cards but neither of us had them remotely close to our phones.
Stayed 1 night in Jul 2023
Response from Adam on Jul 11, 2023
Thank you for providing this detailed feedback! We will use this information to improve the experience of our guests. Thank you for bringing these matters to our attention, and we hope you enjoy the rest of your travels safely!

10/10 Excellent

Lucas, Manor

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great service and easy stay.
Stayed 1 night in Jul 2023
Response from Adam on Jul 9, 2023
Thank you for the review!