Ratings based on 330 Verified Reviews

4.4 out of 5
95% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from galveston, tx

Nice

Posted Dec 11, 2017
The hotel was great. Rooms were really clean, staff was great and the breakfast was great.
Comment from Hotel Management
Dec 12, 2017 by Vera, Hotel Management
Charles: Thank you for taking the time to let us know about your stay. We appreciate your kind words.
4 out of 5
Recommended
for Everyone
by A verified traveler from austin texas

Nice location and neighborhood

Posted Dec 1, 2017
Good location. Good experience Location excellent neighborhood
Comment from Hotel Management
Dec 5, 2017 by Albert, Hotel Management
Thank you! We are so glad that you enjoyed your stay and had a good experience.
5 out of 5
Recommended
for Everyone
by A verified traveler from Cedar Park Texas

Casting Crowns concert

Posted Dec 1, 2017
The hotel is really nice and the staff is super friendly
Comment from Hotel Management
Dec 5, 2017 by Albert, Hotel Management
Thank you! Please come back and see us again.
5 out of 5
Recommended
for Everyone
by A verified traveler from Houston, Tx

Best stay I've had all year!

Posted Nov 23, 2017
Pros: Everything as noted above.
Cons: The lighting, being LED, is a stark white. It does wash everything out. Also, the light in the bathroom really didn't put a lot of light on the sink.
Location: Love the area. The entrance is a bit inconvenient but not in light of the service at the hotel.
What a pleasure to find a place where service is not dead! The moment I walked through the door I knew this was going to be a good experience. It was reminiscent of days gone by, when the Marriott chain was pulling up on the platform of excellent service. An instant greeting as the doors opened, even with other guests at the front desk. An hour early for check-in not one negative comment or implication of being inconvenienced by letting me get my room. My packet was completely predone! Only had to initial and sign the regular stuff. A verbal connection that I would be contacted by text in fifteen minutes to see if my room was okay and if there was anything lacking. The room was ready, clean, well done. Fifteen minutes later, a text. A few minutes after that, a quick survey. Greetings in and out of the hotel. Great check out. My go to hotel when I am in the Cedar Park area!
Comment from Hotel Management
Nov 27, 2017 by Vera, Hotel Management
Thank you for taking the time to tell us how we are doing. Your kind words are very appreciative. We look forward to seeing you again soon.
5 out of 5
Recommended
for Everyone
by A verified traveler from Ft. Worth, TX

Nice Hotel, Convenient location

Posted Nov 19, 2017
Pros: This hotel was very convenient to our planned activities.
Cons: The shower head in our room needed to be cleaned.
Location: The Hotel was near a junction of 2 major highways and easy to access. It was about 5 miles from the venue of our family's important celebration, great
The check-in was convenient which I appreciated but I would liked to have had a newspaper and there were none available at check-in or even the next morning. Our room was clean with clean and plentiful linens in the bathroom. The king size bed was comfortable with 5 pillows on it. The temperature of the room was comfortable and we appreciated that we heard no noise from guests on either side of our room. Parking was convenient. The breakfast served was much better than we expected: a good variety of foods and drinks - all fresh and tasty and replenished often. Kudos to our "chef".
Comment from Hotel Management
Nov 27, 2017 by Vera, Hotel Management
Thank you for taking the time to let us know how your stay was. Your kind words are appreciated.
4 out of 5
Recommended
for Everyone
by A verified traveler from Cedar Park, Tx

stay at a nice hotel

Posted Nov 18, 2017
Pros: location
Cons: control on doors clossing and not slaming, this was disturbing by other occupants near our room.
Location: close to my family's home and grocery stores an other department stores,
friendly staff, understanding requests to better accomodation, good location,
Comment from Hotel Management
Nov 27, 2017 by Vera, Hotel Management
Thank you for letting us know how we are doing. Your kind words are appreciated. We will have a member of maintenance check the closures on all the room doors so that this won't happen again.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 13, 2017
Happy hour was a delightful surprise! Breakfast was really good-both hot and cold selections.
Comment from Hotel Management
Nov 27, 2017 by Vera, Hotel Management
Thank you for taking the time to let us know how we are doing. Glad you enjoyed our happy hour. Look forward to seeing you soon.
2 out of 5
Recommended
for Everyone
by A verified traveler from Houston

Decent Hotel Next to Austin Train Ride

Posted Nov 13, 2017
We can here last year and it was pretty good. This year, their was some cheer leading group that kept talking in the hallway late at night. We came out 3 time to tell them to be quiet. We should have called the hotel staff.
Comment from Hotel Management
Nov 27, 2017 by Vera, Hotel Management
Danny, thank you for taking the time to let us know your experience, I am truly sorry about the group making all the noise. I wish we had known so that we could have taken care of the issue. Hope to see you again.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Sep 11, 2017
Our room was clean and checking in was quick. Being able to text the front desk for questions was super convenient. I think that was my favorite part. And the breakfast was great!
Comment from Hotel Management
Sep 16, 2017 by Vera, Hotel Management
Thank you for taking the time to let us know that you enjoyed your stay. We appreciate your kind words.
5 out of 5
by Denise

Will stay again, highly recommend!

Posted Sep 11, 2017 on Hotels
Enjoyed our stay. Great breakfast buffet in the morning. Awesome customer service, and loved all of the amenities. Highly recommend!
Comment from Hotel Management
Sep 16, 2017 by Justin, Hotel Management
Thank you for your kind words. We appreciate hearing when we do something right.