Ratings based on 447 Verified Reviews

3.9 out of 5
77% of guests recommend
4.0 Room cleanliness
4.2 Service & staff
3.9 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from WI

Nice hitel

Posted Oct 16, 2017
Everything was great other than the walls seeming to be pretty thin and we had some loud neighbors staying up very late.
3 out of 5
by A verified traveler from calgary

Below average

Posted Oct 2, 2017
Way over priced for what it has to offer. Our phone didn’t work and they never came to fix it. Lamp didn’t work. Bed was ok for comfort nothing special. The most annoying thing is there’s no place to eat! Nothing for miles except the gas station or McDonald’s. Would be rally nice if they had a restaurant or a lounge. I wouldn’t stay again.
2 out of 5
by A verified traveler from buckeye az

Dirty hotel

Posted Sep 29, 2017
The lobby was dirty the room was very dusty like it had not been cleaned in months. There was also a bug in the bed.
Comment from Hotel Management
Oct 3, 2017 by Customer Care, Hotel Management
Thank you for reaching out to us. We are sorry that we fell short of your expectations due to the cleanliness of the hotel including your guest room at that time. This is not the kind of experience we would like you to have. The Country Inns & Suites Cedar Rapids Airport, IA and the Carlson Rezidor Hotel Group will work diligently to ensure that any situation is fully investigated. We hope for another opportunity to make a more favorable impression in the future.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Sep 28, 2017
It served our need to stay in the area on a Hawkeyes football weekend
3 out of 5
by A verified traveler

Posted Sep 22, 2017
Pros: Great coffee in rooms. Great Breakfast I liked the heat light in the bathroom
Cons: Front desk staff. Cleaning staff.
Location: Good location. Close to airport about 10 minutes from shopping and from downtown.
I waited about 10 minutes when checking in to be waited on. The desk clerk was in the back complaining about another employee. There was a disgusting large red stain on the gold carpet next to the bed. Open shampoo bottles were left in the tub/shower. I had to clean the coffee maker. There were coffee grounds in the pot and coffee ground build up in the filter holder.
5 out of 5
Recommended
for Everyone
by A verified traveler from North Iowa

Honor Flight for Viet Nam Veterans

Posted Sep 21, 2017
Pros: Easy access.
Cons: Nothing that I could see.
Location: We picked the location because the airport was near but there is also restaurants near also.
Very friendly staff, there to help the guests. There are extra pillows without having to call down to the desk. When we left the cleaning persons were greeting us and telling us to have a great day. Couldn't ask for better than that.
4 out of 5
Recommended
for Everyone
by A verified traveler from chariton iowa

Nice hotel. Great staff.

Posted Sep 11, 2017
The staff was very friendly and greeted us each time we entered and left the hotel asked us if we needed anything thing. The hotel was newly remodeled and in very nice condition, room was clean, breakfast wasn't very impressive but it is a free breakfast so what can you expect.
Comment from Hotel Management
Sep 14, 2017 by debra , Hotel Management
Thank you very much for your review. We are happy you enjoyed your stay with us. Thank you for your business Sincerely Debra
4 out of 5
Recommended
for Everyone
by A verified traveler

Not bad, but could be better

Posted Sep 11, 2017
Not much for restaurants near by, but had a great breakfast. Only bad we had was the hotub water was kinda a goldish brown color and smelled like urine, pool had kinda a tint to but not nearly as bad.... Maybe the water was just old.
Comment from Hotel Management
Sep 16, 2017 by debra , Hotel Management
Thank you for taking the time to share your feedback. We apologize for the dissatisfaction of your stay. We take the time to listen to your constructive comments so we can continually improve our services. We hope for another opportunity to exceed your expectations. Should you have any concerns during or after your stay, please reach out to any of our employees directly.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel close to airport, good breakfast

Posted Sep 7, 2017
Nice hotel very close to airport, good breakfast. friendly staff
Comment from Hotel Management
Sep 14, 2017 by debra , Hotel Management
Thank you for your review. We are happy you enjoyed your stay with us. Sincerely, Debra
3 out of 5
by A verified traveler from Peoria Il.

Worn hotel with some updates

Posted Sep 7, 2017
Hotel has a worn yet updated look and feel. Parts felt dirty but most of the area was clean and sufficient for its age. The air in my room would not adjust and kept a steady flow of cold air. This is a place that though updated is on a severe downturn. Stayed here twice for football games and most likely never again unless desperate.
Comment from Hotel Management
Sep 16, 2017 by debra , Hotel Management
Thank you for taking the time to share your feedback. We apologize for the dissatisfaction of your stay. We take the time to listen to your constructive comments so we can continually improve our services. We hope for another opportunity to exceed your expectations. Should you have any concerns during or after your stay, please reach out to any of our employees directly.