Ratings based on 73 Verified Reviews

3.5 out of 5
56% of guests recommend
3.6 Room cleanliness
4.0 Service & staff
3.6 Room comfort
3.3 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveler

Posted Nov 13, 2017
The pool is tiny and kind of gross. The hallway smelled like cigarettes even though its a smoke free facility. The cleanliness of the room was ok but it still had a faint smell of stale cigarette smoke. The window looked out into an alley way and there was some kind loud machine buzzing that went off for several minutes sporadically.
Comment from Hotel Management
Nov 16, 2017 by Quality Inn North Staff and Management, Hotel Management
Dear Quality Inn North Guest, Please accept our apology for not meeting your expectations during your recent stay at our hotel. We deeply regret this. Please give us another chance to provide you with better accommodations in the future. We like to make sure each of our guests have most memorable, comfortable and enjoyable stay.
3 out of 5
by A verified traveler

Posted Nov 11, 2017
changed me more then what you were. pool cold. need the side doors so key card would work.
2 out of 5
by A verified traveler

Posted Oct 9, 2017
Hallways dark and dirty. General upkeep of facilities were lacking. Only cleaned room once and sink and toilet were not cleaned. Towel rack was loose and dryer holder loose as well as an electrical outlet coming out of the wall.
Comment from Hotel Management
Oct 27, 2017 by Quality Inn North Staff and Management, Hotel Management
Dear Guest, Thank you for choosing to stay with us and for taking the time to provide your feedback. Please accept our deep apology for failing to meet your expectations. We will certainly look into all things mentioned above. We hope that you give us another chance to provide you with better accommodations.
5 out of 5
Recommended
for Everyone
by A verified traveler from cedar rapids iowa

Wonderful Staff

Posted Sep 23, 2017
Harry,the Manager was so kind. I was at the compter in the lobby and he brought my breakfast to me! He made it fun to be there. Eliz was very effcient and knows how to reat the customers.An overall great place to stay. I will retyrn again and gain to this Quality Inn.
Comment from Hotel Management
Sep 27, 2017 by Quality Inn North Staff and Management, Hotel Management
Dear Melinda, Quality Inn North Staff and Management would like to thank you for your kind feedback and perfect score. It is our delight to get the perfect score from our guest as it gives us positive energy in our continued effort to improve ourselves for guest satisfaction. We are so glad to know that you enjoyed your stay with us and that you would be our loyal guest now. We look forward to your next trip now.
5 out of 5
Recommended
for Everyone
by A verified traveler from West Bend IA

Clean!

Posted Sep 11, 2017
Excellent Harry's on the ball! Fair price Good breakfast
Comment from Hotel Management
Sep 19, 2017 by Quality Inn North Hotel Staff and Management, Hotel Management
Dear Gary, Thank you for choosing to stay with us and for taking the time to review your stay. It is delightful to know that you enjoyed your stay with us. It was a pleasure to be your host and we hope to host you many more times in the future. With Best Regards, Quality Inn North Hotel Staff and Management (319) 393-8800
5 out of 5
Recommended
for Everyone
by A verified traveler from Iowa

Very clean,friendly

Posted Aug 25, 2017
We have stayed at this hotel 2 years in a row. It has been VERY clean and friendly both times!!!! Small pool but we did not use it. Very good and hot breakfast!!!!
Comment from Hotel Management
Sep 19, 2017 by Quality Inn North Staff and Management , Hotel Management
Dear Missy, Thank you for your kind feedback. We are so glad that you enjoyed your stay. We look forward to having you back soon. With Best Regards, Quality Inn North Staff and Management - 2017 Gold Award Winner (319) 393-8800
4 out of 5
by Nathan

Good for business travelers and pleasure

Posted Jul 31, 2017 on Hotels
Front desk staff was very helpful and professional. Everything was explained clearly. Room was clean, fairly large. Bed was very comfortable. A/C worked well and kept a comfortable temperature. TV was good. Downsides are basically all tied to the fact that this is an older property. The pool is very small and quite shallow, so it's mainly for kids (and a small number of them). The hallways are dim and the rooms show their age. The windows aren't well insulated, there is missing trim in the bathroom around the door, etc. They are minor/cosmetic sorts of issues, but if you are used to staying in recently constructed hotels, it is definitely noticeable. It is near a nice bar/restaurant, right across the parking lot.
4 out of 5
by Dennis H

Posted Jul 27, 2017 on Hotels
Had a good over all stay, manager Harry was fun to talk to. Breakfast was good and kept fresh!
Comment from Hotel Management
Aug 30, 2017 by Quality Inn North Staff, Hotel Management
Dear Dennis, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Thank you for your kind comments about our breakfast as well. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Quality Inn North Staff and Management - 2017 Gold Award Winner 319-393-8800
5 out of 5
by A verified traveler

Nice place, nice people.

Posted Jul 10, 2017 on Hotels
It was an enjoyable stay.
Comment from Hotel Management
Jul 12, 2017 by Quality Inn North Staff, Hotel Management
Dear Guest, Thank you for choosing to stay with us and for giving us perfect score. It is our pleasure to know that you thoroughly enjoyed your stay with us and liked the services we provide. We thank you for your business and look forward to many more. With Best Regards, Quality Inn North Staff and Management - 2017 Gold Award Winner (319) 393-8800
4 out of 5
by A verified traveler

Good Stay

Posted Jun 23, 2017 on Hotels
Staff was very friendly and helpful. Good breakfast. Only negative would be elevator at other end of hallways. Long walk to end each time carrying luggage in and out. Nice pool grandkids enjoyed.
Comment from Hotel Management
Jun 28, 2017 by Quality Inn North Staff, Hotel Management
Dear Guest, Thank you for choosing to stay with us and taking the time to review your stay. Thank you for good rating as well. Please allow me to apologize for the inconvenience that is caused to you due to having only 1 elevator. For all of your future stays, please put in a special request to be close to elevator or be on 1st floor so we can honor that request and make it a bit convenient for you. We thank you for your business and other kind comments. With Best Regards, Quality Inn North Staff and Management - 2017 Gold Award Winner (319) 393-8800