Ratings based on 444 Verified Reviews

3.3 out of 5
68% of guests recommend
3.6 Room cleanliness
3.6 Service & staff
3.5 Room comfort
3.0 Hotel condition
Expedia Verified Reviews
3 out of 5
Recommended
for Everyone
by A verified traveler from Wisconsin

Posted Apr 17, 2017
Could not get the TV to work. Called front desk. Said the would sent someone. No one came, The toaster had 4 slots. Only 2 worked.
Comment from Hotel Management
Apr 19, 2017 by Manager, Hotel Management
We apologize for the inconvenience, we will re-visit all the items mentioned in your feedback. Mike R
5 out of 5
Recommended
for Everyone
by A verified traveler

Clean & comfortable

Posted Apr 12, 2017
Clean & comfortable rooms. The staff was pleasant. Exactly what I wanted for my one night stay.
Comment from Hotel Management
Apr 14, 2017 by Mike R, Hotel Management
Thank you !!!
4 out of 5
Recommended
for Everyone
by A verified traveler

very accommodating staff

Posted Apr 4, 2017
Cons: room appeared to be in the process of some electrical updating and probably should not have been available for occupation
Location: enjoyed the mexican restaurant next door
Booked hotel several times over a period of a week. Our clerk Shree upgraded our reservation to accommodate our circumstances. We experienced some electrical problems in our first room which were managed to our satisfaction without delay. Nice amenities for a reasonably priced hotel
Comment from Hotel Management
Apr 5, 2017 by Mike R, Hotel Management
Dear Guest, We thank you for your feedback,we apologize for the inconvenience caused to you. We will work harder to minimize any guest experience issues at the property. We look forward to serving you in future Mike R
2 out of 5
by A verified traveler

ok stay

Posted Mar 23, 2017
Pros: beds, near the pool
Cons: the smell of the room
Location: had restaurants near by
very small room, the bathroom was tiny, room had a bad smell to it, the beds were nice, we had a poolside room which was really nice with my kids and the pool was big and they had a pretty good breakfast, you could hear people from the upstairs talking and using the restroom
Comment from Hotel Management
Mar 23, 2017 by Manager, Hotel Management
Dear Guest, We thank you for your feedback, We will ask our housekeepers to inspect the rooms for any smells and take the necessary action . Most of the rooms by the Poolside have 2 beds,as they are in more demand by families staying here, due to that,the room looks smaller then the actual size. Mike R
3 out of 5
Recommended
for Everyone
by A verified traveler from Midwest

Convenient location, acceptable accomodations

Posted Mar 16, 2017
Pros: Location, quiet room, comfortable bed, refrigerator & microwave in the room.
Cons: When they update, they should limit the number of patterns in the room. Get plastic deflectors so the heat & air conditioning go into the room.
Location: University of Iowa: games, concerts, etc. Amana Colonies are not too far. Amish country is close as well. The usual shopping, movies, restaurants.
The room was acceptable, although the bathroom was tiny. The bed was comfortable. The heat all goes up the curtains which you have to keep closed on 1st floor as it looks out on the parking lot. They gave me an extra blanket when I asked. Breakfast was okay. Waffles, cold cereal, or yogurt are the best bets. Pastries were dry (old?) and eggs were not so good. It is only a few blocks from the Interstate and close to a number of restaurants and shopping. As with most motels, the room lighting is not great for reading or working. They don't seem to have a vacuum that can clean the edges of the room.
Comment from Hotel Management
Mar 16, 2017 by Mike R, Hotel Management
Dear Chris Thanks for your feedback, We appreciate sincere feedback from our guest, as it helps us to monitor issues,we need to focus on. We are in process of ordering new drapes, and once that is installed, we will be installing the Air Reflectors in remaining rooms. We order the breakfast weekly, and rotate the supplies, and believe all items are used on weekly basis. The lamps in our rooms are newly installed with electrical outlets for charging smart devices, we will revisit the issues to make sure adequate lighting is available in all rooms We hope to serve you in future, Mike R
5 out of 5
Recommended
for Everyone
by A verified traveler from iowa

simple and nice

Posted Mar 4, 2017
This place was next to gas stations and restaurants. Simple place with very comfortable beds and a spacious room. There were a lot of lamps in my room so it's not like they were hiding problems with clever lighting. I enjoyed it very much.
Comment from Hotel Management
Mar 9, 2017 by Manager, Hotel Management
Dear Charity Thank you very much for your feedback, we are happy to hear that you liked the locations, its walking to fast foods and restaurants. The Casa Azul Restaurant in our parking lot offers a discount to our guest. We look forward to serving you in future
3 out of 5
by A verified traveler from San Benito TX

I had booked a loft ahead of time. No loft

Posted Feb 21, 2017
I had booked a loft ahead of time. My girlfriend and we're really looking forward for the loft. We love the loft due to the fact that in the loft the bed is put on a pedestal. But no loft. Loft was being shampoo. We were very disappointed no loft
Comment from Hotel Management
Feb 28, 2017 by Manager, Hotel Management
Dear Nino We thank you for your feedback, we have verify reservations more closely in future
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 20, 2017
Nice room. Clean. Bed was very comfortable. Breakfast was good.
Comment from Hotel Management
Feb 21, 2017 by Manager, Hotel Management
Dear Guest Thank you very much for your feedback,we look forward to serving you soon
4 out of 5
by Kristine

Posted Jan 23, 2017 on Hotels
Comment from Hotel Management
Jan 30, 2017 by General Manager, Hotel Management
Thank you very much and we hope to serve you again in future
4 out of 5
Recommended
for Everyone
by A verified traveler from Ia

Close to a lot of restaurants

Posted Jan 23, 2017
Nice room with a whirlpool. Staff very professional.
Comment from Hotel Management
Jan 30, 2017 by Manager, Hotel Management
Thank you very much and we hope to serve you soon