All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
I have 4 Huge bites from either the pool or hot tub or room. They are swelling twice almost three times in size & extremely itchy! I will be going to an Urgent Care when open & have to apply ice, Benadryl cream on them & take Benadryl to get any relief. Breakfast was not impressed & rooms for a suite were not very big. Very obnoxious kids in the pool area & noisy people in rooms all night long. Didn’t get fresh towels had to ask for them.
Internet and TV cut in and out, room heater didn’t work. Furniture was worn and falling apart.
Jason
Stayed 2 nights in Mar 2024
Response from Management on Mar 5, 2024
I'm so sorry to hear you had issuer with your stay. If we would have been made aware of the issues while you were onsite during your 2 night stay, we would have done our best to assist you. Are hvac units are motion censored. If there is no movement in the room, they will not run to the temperature you have set on the wall thermostat. I'm also sorry to hear that you were upset regarding our pool policies. We do not allow pool parties at our property. Our facility and amenities are for our registered guest only.
Room/hotel was quiet. Very clean inside. Could use some trash pick up outside. Pool is large. Hot tub jets should stay on a little longer than 4 minutes at a time. Breakfast was good. Coffee was nice and hot! Staff very nice and friendly.
laurie
Stayed 1 night in Feb 2024
Response from Misty on Feb 16, 2024
Thank you so much for taking time to rate us and leave a review! We truly appreciate you and hope that next time you are in our area, you will stay with us again!
The breakfast attendent was being really rude to my kids and was yelling at them was really disappointed 😞
Ellen
Stayed 1 night in Feb 2024
Response from Management on Feb 16, 2024
I'm very sorry to hear about you experience with our breakfast attendant. She wasn't trying to yell at your children, but with a language barrier, I can see where it could be perceived that way. She was informing them to make sure to dry off a little and to wrap a towel around them when coming straight from the pool to the breakfast area, since they were dripping water puddles in front of the coffee station and around the whole breakfast area causing a hazard not only to themselves but other guests and employees. I'm sorry that this upset you. She really was only trying to make a chaotic area and time less dangerous for all involved.
didnt know there was going to be a lot of kids in the pool over the amount of what u are supposed to have in hot tub the 10 pm we went in and i broke out immediately itching all over. i got sick and a headache had to leave broke out in rash. my skin is sensitive. The food in the morning was ok but the waffles u make were the best. . Wish it ws more quiet was up from young kids next door banging on the walls . i asked if there was a room that was quiet they said no . Make sure if you want peace and quiet call first to see if anything is going on
Melissa
Stayed 1 night in Feb 2024
Response from Misty on Feb 20, 2024
Thank you for taking the time to leave us a review. We are a family friendly hotel. Weekends are always busy with plenty of families getting away for many of reasons. Some are here for sports tournaments, some weddings or family reunions, others for birthdays and some... Just a getaway to have fun way from home and to enjoy the chilly weather by hanging out by a pool! We do have 1 of the largest pools in the area which does make us a hot spot for families.
Well it was a fluke we stayed here. They have a good pool for the kids. A bonus, not known when we booked, they provide a lite dinner 2 nights a week. Unfortunately we had ate before we arrived. I would say location offers a lot. Close to freeway, shopping, restaurants, convenience 👍.
Only down side I had was tv options.
We had an AMAZING experience here!! Stayed overnight for the Iowa game and we were greeted with friendly faces, rooms were comfy, breakfast was amazing. 10/10 experience. Would definitely recommend this place
The only feedback I have is wishing they would post what hours the pool is going to be closed for cleaning and maintenance in advance. Other than that, immaculate service, wide variety of breakfast options, huge room service menu, great pool for kids, proximity to Stead Family Children’s Hospital (with discount).
When I arrived to check in I was told we would be plced in a pet room even though we didnt have pets. When asked i it could be changed, staff said they couldnt change it. Turned out OK, but the trans outside were a liitle loud.
Terrible experience overall. Rented two rooms one had bugs in it and they had to move that person My room was dirty the TV did not work most of my time there. The desk chair was broken. Sheets were dirty. Curtains had burn marks in them bathroom had something growing in the wall by the shower and my rooms keys stopped working several times. The staff was nice and bfast was good but all in all I should be getting money back for this disaster
William
Stayed 2 nights in Dec 2023
Response from Comfort Suites I-80 on Dec 20, 2023
Dear William,We sincerely apologize for the issues you are now stating in this review. We did notice both rooms checked in around 2:30pm. However, the one issue claimed regarding one unidentified bug in the room near the desk area just before 9pm, we did move the guest promptly to another room at the time it was reported, and we treated the room right away even though we did not see it or any evidence. There were no other issues reported for the first reservation after the move within 5 minutes the first day. We also had Orkin on the property two days prior to your check in date and they had treated the first floor level as well. The rest of the claims for the second room we would have taken care of while you were on the property if any staff person had been notified about them anytime during the two day stay.
This was our 2nd time staying here. Nice hotel with a great pool for the kids. Solid breakfast as well.
Gregory
Stayed 2 nights in Dec 2023
Response from Misty on Dec 20, 2023
Thank you so much Gregory for taking time to leave us a review. I'm happy to hear that you have enjoyed our hotel. We hope to see you again, next time your in town. Happy Holidays.
The site is convenient to I-80 and Coral Ridge Mall. The complimentary breakfast was decent and the front desk staff. particularly the night manager, was great.
Gregory
Response from Misty on Dec 12, 2023
Thank you for leaving us a review! Happy Holidays from our family to yours!
8/10 Good
Cortney
Traveled with family and small children, Business traveler, Traveled with family
Nov 28, 2023
Liked: Cleanliness, staff & service
Great location and very convenient. We had issues with the vending machine and staff were easily able to assist us and rectify the situation. We stayed after a holiday weekend and staff went beyond to check and see if we could get the kids into the pool in the morning even tho it was a cleaning day! Thanks for making our kids day to be able to swim with friends!
Cortney
Stayed 1 night in Nov 2023
Response from Comfort Suites I-80 on Dec 12, 2023
Thank you so much for the kind review! We are delighted you enjoyed your stay and we wish you safe travels. Happy Holidays!
4/10 Poor
Julie
Traveled with partner, Traveled with pets, Traveled with family
Nov 27, 2023
Liked: Cleanliness
Disliked: Staff & service
If you're a parent of young children but don't enjoy actually having to keep an eye on them / be responsible for them, this is the perfect hotel for you.
If you're an adult who enjoys a good night's sleep, you'll definitely want to look elsewhere.
Julie
Stayed 4 nights in Nov 2023
Response from Comfort Suites I-80 on Dec 12, 2023
Dear Julie,we sincerely apologize for the noise level of other guests based on your claim. Each time you did come to the desk with any issues, we addressed them promptly, but we also reminded you several times that quiet hours starts at 11pm cst, not in the afternoon or early evening hours.
Good place for families to gather. Loved the large pool area
Robert
Stayed 1 night in Nov 2023
Response from Comfort Suites I-80 on Dec 12, 2023
Thank you so much for reviewing our property. We are ecstatic you enjoyed your stay and we look forward to seeing you again soon. Safe travels and Happy Holidays!!
8/10 Good
Barbara
Nov 26, 2023
Liked: Cleanliness, staff & service, amenities
the only reason I didn't like shopping,dining,transportation,walk-able, is because they didn't apply to my stay.
I will stay with Comfort Suites again. OH WAIT! The bedding on the bed is AWESOME! :)
Barbara
Stayed 2 nights in Nov 2023
Response from Comfort Suites I-80 on Dec 12, 2023
Thank you so much for reviewing our property. We are glad you enjoyed your stay with us. We look forward to seeing you again soon. Happy Holidays and Safe Travels.
4/10 Poor
Sherry
Nov 26, 2023
The room smells like sweat. There was white stuff floating in the pool. Breakfast was good pancake maker was broke. Staff was very polite and courteous.
Sherry
Stayed 1 night in Nov 2023
Response from Comfort Suites I-80 on Dec 12, 2023
Dear Sherry,We sincerely apologize about the condition of the pool area, the room odor and the pancake maker not working on your recent visit based on your review. Our maintenance staff has since been able to clean the pool area and fix the pancake maker and we will notify housekeeping of the odor in the room. We hope you will consider us again in the future and we wish you the best. Safe Travels and Happy Holidays!
8/10 Good
Kevin
Traveled with family
Nov 25, 2023
Bed linens need to be completely washed, skirts, comforters, etc.
Kevin
Stayed 3 nights in Nov 2023
Response from Comfort Suites I-80 on Dec 12, 2023
Thank you so much for reviewing our property. We have followed up with the housekeeping and laundry departments regarding the condition of the bedding based on your review. We hope you will consider us in the future and we wish you safe travels and a wonderful holiday!!