Ratings based on 159 Verified Reviews

4.2 out of 5
88% of guests recommend
4.3 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Iowa

We were there for a Dr apt. the staff was very ni

Posted Dec 24, 2016
Pros: Clean and very friendly
We Were there for a Dr Aprt. at the Clinics. Help was wonderful . The only thing I missed,and it may not pertain to this Hotel My mother had forgotten her walker and it would be a good idea if they had one handy to help people get to their rooms easier. It is not a big deal but a suggestion. Thank the girl oat the counter. She was so nice
Comment from Hotel Management
Dec 30, 2016 by Hemal Trivedi, Hotel Management
Dear Mary, We are thrilled to see that you enjoyed your time at the hotel. We will surely look into purchasing a walker. On behalf of our entire staff at Country Inns & Suites we thank you for your business and we hope to see you again when your travels bring you back to the area! Sincerely, Hemal Trivedi Manager Country Inn and Suites 319-545-8464
5 out of 5
Recommended
for Everyone
by A verified traveler from Coralville, Iowa

High Quality

Posted Dec 11, 2016
Cons: Alarm clock was not working, but wake-up call worked and a follow-up one as well 10 minutes later. Instructions on how to use the TV remote control.
We found this Country Inn & Suites to be of higher quality than its counterpart chain hotels we have stayed in. From the room size and furniture to king bed and quality bed linen to bathroom to their full breakfast I have committed to making Country Inn & Suites my first-choice stay when we travel. Their breakfast of eggs, sausage, potatoes, biscuits & gravy, waffles, breads/muffins, fruits, and cereals including good hot oatmeal were a huge step up from nearly all breakfast-included hotel chains. Staff was high quality as well. High quality all around.
Comment from Hotel Management
Dec 12, 2016 by Hemal Trivedi, Hotel Management
Dear Valued Guest, We are thrilled to see that you enjoyed your time at the hotel. On behalf of our entire staff at Country Inns & Suites we thank you for your business and we hope to see you again when your travels bring you back to the area! Sincerely, Hemal Trivedi Manager Country Inn and Suites 319-545-8464
5 out of 5
Recommended
for Everyone
by A verified traveler from Iowa

Overnight for a meeting

Posted Nov 16, 2016
Location: Great area for food and shopping. Nice walking area nearby.
They provide great customer service. I checked in late and the night staff was very prompt in getting me into my room. When I checked out I later found that I forgot my glasses. The staff went to my room and didin't find my glasses but did find the earrings I had left behind. My glasses were in my purse! Nice place to stay, safe neighborhood for a walk after a long meeting day. I would stay again.
Comment from Hotel Management
Nov 17, 2016 by Hemal, Hotel Management
Dear Valued Guest, We are thrilled to see that you enjoyed your time at the hotel. On behalf of our entire staff at Country Inns & Suites we thank you for your business and we hope to see you again when your travels bring you back to the area! Sincerely, Hemal Trivedi Manager Country Inn and Suites 319-545-8464
4 out of 5
Recommended
for Everyone
by A verified traveler from Northbrook, IL

Breakfast could use some improvement

Posted Nov 6, 2016
Location: We were there for a college visit.
Overall-great, but a few areas of improvement to be had. The room was very clean and the beds were fantastic. The one item of note for the room was that the vent above the shower needs to be dusted/cleaned, It's these little things that go a long way. I recognize that breakfast was complimentary, but they seemed to be lacking staff for that area on a weekend which was likely sold out, equating to a large number of people coming down for breakfast. The front desk person who checked us in the night before must have been pulling a double shift as she was also manning the kitchen at 7:00a. Plates, silverware, waffle batter, all in short supply and the dishes piled up--this was clearly not her primary responsibility. Let's be ready next time as we would certainly stay again.
Comment from Hotel Management
Dec 12, 2016 by Hemal, Hotel Management
Dear Valued Guest, We are thrilled to see that you enjoyed your time at the hotel. On behalf of our entire staff at Country Inns & Suites we thank you for your business and we hope to see you again when your travels bring you back to the area! Sincerely, Hemal Trivedi Manager Country Inn and Suites 319-545-8464
4 out of 5
Recommended
for Everyone
by A verified traveler

Easy to find

Posted Oct 29, 2016
The hotel was off the interstate, but easy to find. It was close to restaurant and shopping venues. Very convenient and pleasing in cleanliness and staff attitudes.
Comment from Hotel Management
Dec 12, 2016 by Hemal, Hotel Management
Dear Valued Guest, We are thrilled to see that you enjoyed your time at the hotel. On behalf of our entire staff at Country Inns & Suites we thank you for your business and we hope to see you again when your travels bring you back to the area! Sincerely, Hemal Trivedi Manager Country Inn and Suites 319-545-8464
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Oct 17, 2016
Pros: The room and price.
Cons: The breakfast (a lot of items were out) and the cleanliness of the tables.
Location: Visit the University of Iowa.
The room was clean and comfortable. Easy check-in and check-out. The breakfast needs to be improved though. A lot of the food items were out and we were there early. Also the cleanliness of the tables in the breakfast area needs to be improved. Overall, the hotel was a good choice. We would stay there again.
Comment from Hotel Management
Dec 12, 2016 by Hemal, Hotel Management
Dear Valued Guest, We are thrilled to see that you enjoyed your time at the hotel. On behalf of our entire staff at Country Inns & Suites we thank you for your business and we hope to see you again when your travels bring you back to the area! Sincerely, Hemal Trivedi Manager Country Inn and Suites 319-545-8464
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Oct 11, 2016
Location: Convenient to mall and university of iowa
Front desk and hostess staff were welcoming, friendly and helpful!
5 out of 5
Recommended
for Everyone
by A verified traveler from IA

Surprisingly nice hotel with excellent staff

Posted Sep 26, 2016
Pros: Clean, friendly and helpful staff, size of rooms and comfort of bed
Cons: I can't think of anything
Location: Large shopping mall nearby. Near Iowa City and Cedar Rapids for great events and fun atmosphere
I booked this hotel when all other hotels in the area were full, or they were charging $200-$350 per night. I hadn't realized there was a big international cycling event going on and the hotels were full, so I grabbed the reservation for this hotel at a very reasonable price. I figured it wouldn't be much for that price. I was pleasantly surprised. From check-in to check-out this hotel matched or exceeded pricier ones. The rooms are large and very clean. The breakfast is choice of cereals, hot items, coffee, juice and fruit. Oh and waffles :) I will definitely stay at more County Inns in the future.
Comment from Hotel Management
Oct 27, 2016 by Hemal Trivedi, Hotel Management
Dear Valued Guest, We are thrilled to see that you enjoyed your time at the hotel. On behalf of our entire staff at Country Inns & Suites we thank you for your business and we hope to see you again when your travels bring you back to the area and to give us another chance to serve you! Sincerely, Hemal Trivedi Manager Country Inn and Suites 319-545-8464
5 out of 5
Recommended
for Everyone
by A verified traveler from des moines

Very nice

Posted Aug 29, 2016
Pros: room size was great
Location: Easy drive to Kinnick Stadium. Good shopping and food choices.
Able to check in early which was awesome. Room was spacious and clean. Would definitely stay there again.
3 out of 5
by A verified traveler

Weird breakfast.

Posted Aug 18, 2016
I went down for breakfast and it was biscuits, chicken tenders and potatoes. No eggs anywhere! Both days! They did finally offer hard boiled- right out of the bag. Yuck. And no fresh fruit. I may be the only one who gives a crap about what I eat, but they should have some options for those who do.