Ratings based on 391 Verified Reviews

3.9 out of 5
76% of guests recommend
4.1 Room cleanliness
4.1 Service & staff
4.1 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from chicago suburbs

Excellent value

Posted Mar 24, 2017
I was extremely happy when I checked into the hotel. I stay at a lot of hotels (not cheap, but budget-friendly) and this one was exceptional in comparison. Clean, quality, customer service driven Hotel. My room was twice the size of most with a kitchenette and huge office area and very spacious bedroom area and bathroom. There is a very nice indoor pool and hot tub. And there was a happy hour with free beer, wine, and snacks. I will definitely be staying here again! My only other comments are: there was no restaurant or bar area, the pool was only semi private and very close to the front desk, and although there was not much grass to walk my dog there was A nice Prairie Path behind the hotel.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 15, 2017
Enjoy my stay. Will stay there again if ever in the area
3 out of 5
Recommended
for Everyone
by A verified traveler

Close to interstate, good meeting location

Posted Mar 3, 2017
Chips and spots on walls and woodwork. Carpets need cleaning or, at least, spotting. One begins to doubt the quality of the hotel when details aren't attended. While spacious, room 211 was so poorly furnished, we didn't know why we were assigned the room. Staff were great!!
2 out of 5
by A verified traveler from Ankeny, Iowa

Ok for sleeping only

Posted Feb 12, 2017
Very outdated hotel. The room wasn't very clean. Happy we were only staying one night.
Comment from Hotel Management
Feb 13, 2017 by Holly, Hotel Management
Shelly, I am so sorry you were not happy with your stay. We work very hard to make sure all our guests enjoy their time with us. I am sorry we let you down.
5 out of 5
Recommended
for Everyone
by A verified traveler from J

Very nice stay

Posted Feb 6, 2017
My daughter had a gymnastic meet a mile away and we stayed overnight. The room was great, the food was great, the pool was fantastic and the staff was very helpful and polite. Just need to vacuum under the beds a lot of hair and dust. It was a great stay and I will only stay at these hotels from now on.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 22, 2017
Hotel very nice pool hot tub great but the bed wasn't comfortable at all
3 out of 5
by A verified traveler

Hotel needs updating

Posted Dec 31, 2016
Pros: The staff was wonderful!!! Great customer service.
Cons: The hotel just needs an update. The best area was the breakfast area.
Location: N/A... we didn't leave the hotel
We decided to get a night away in a hotel for our kids for Christmas and chose here because the pool looked like a decent size and we decided to get a suite so we could enjoy some fun family time and we had some friends visit. The room was a great size but the hotel really needs some updating. In our room the beds were lumpy, there wasn't a lot of seating for the size of the room, there was a big hole on the door to the bathroom like someone had kicked it, the toilet paper holder was coming out of the wall, the TV in the big family room was super small so you had to move the furniture up closer to even see it and looking around everything just needs some updating. Our kids had a great time in the pool but the paint was coming off the edges and it was closed for maintenance when we got there for a bit.
3 out of 5
by A verified traveler from L

Disappointed

Posted Dec 26, 2016
Stayed here after flying into Cedar Rapids. Have stayed many times at Comfort Inn and Suites locations. This location seemed like it could potentially have been nice, and had a very nice lobby and breakfast area. However, our room had many issues with cleanliness and security. The deadbolt did not work, and the extra "chain lock" was nearly coming out of the doorframe. The couch also had some questionable stains on it, and there was a dead roach on the floor of the closet. On check out, I mentioned all of these things to the desk clerk, who was very apologetic, but did nothing to offer to compensate us for our visit. The one positive thing is that the breakfast was good.
1 out of 5
by A verified traveler

Posted Dec 17, 2016 on Hotels
BUGS IN THE BATHROOM SPARTAN HOTEL WITH NOT A LICK OF CHARACTER
Comment from Hotel Management
Dec 21, 2016 by General Manager, Hotel Management
I am sorry you were not satisfied with your stay with us. Our staff tries hard to ensure all our guests feel welcome and enjoy their time with us. I am sorry we let you down.
2 out of 5
by A verified traveler from US

Room was very used

Posted Nov 24, 2016
There were marks in the walls, there were stains on the bedding. All the furniture had scratch marks in them. The room was set at 80 degrees so you walked into a sauna.
Comment from Hotel Management
Nov 28, 2016 by Holly Courtney, Hotel Management
Thank you for your comments. You will be happy to know we will be addressing some of this concerns over the next couple of months. Thank you again. We hope you will give us another try next time you are in the area.