The room was clean and comfortable. The desk clerks were very friendly. Didn't care for the Hot Tub because the jets were to low and only hit on your very low back. The pool water was way to cold. I had my 5 year old Granddaughter swimming with us and it was to cold for her. The Hotel charged $20 to my card with out telling me why or giving me a receipt and I would like to know why they did. It was taken out of my bank before we even stayed. I wont go back
Comment from Hotel Management
Feb 13, 2017 by Area Manager, Hotel Management
Thanks for posting a review of our hotel. I am glad you enjoyed your room and that the staff took care of your. Our pool temp is set to 84 degrees, but if it was cooler than that I am not sure the reason. Without knowing who the reservation was for, I am unable to check on the $20 charge. Normally all guests have a $15-20 authorization placed on a card for incidentals they may charge to their room. If nothing is charged to the room, the authorization is dropped and the credit returned to your card.