Traditional Suite, Hot Tub | Egyptian cotton sheets, premium bedding, pillowtop beds, desk

Reviews of Heartland Inn

2 out of 5
Heartland Inn
87 2nd St, Coralville, IA

Reviews

8.6

Excellent

Rating 10 - Excellent. 486 out of 1006 reviews" "
Rating 8 - Good. 341 out of 1006 reviews" "
Rating 6 - Okay. 115 out of 1006 reviews" "
Rating 4 - Poor. 40 out of 1006 reviews" "
Rating 2 - Terrible. 24 out of 1006 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Richard

Liked: Staff & service
Handy
Stayed 1 night in Mar 2024
Response from Dave on Mar 12, 2024
Thank you for taking the time to leave feedback! We appreciate your input. We hope you have a great day!

8/10 Good

Deborah

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Property was older, but very clean and quiet. Great rate.
Stayed 1 night in Feb 2024
Response from Dave on Feb 26, 2024
Thank you for taking the time to leave us feedback! We appreciate your input. Have a fantastic day!

4/10 Poor

Adeline

Stayed 1 night in Feb 2024
Response from Dave on Mar 21, 2024
Thank you for taking time to leave feedback. We appreciate your input. Have a great day!

10/10 Excellent

Maria

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Muy bien todo
Stayed 1 night in Feb 2024
Response from Dave on Feb 19, 2024
Gracias por tomarse el tiempo para dejarnos sus comentarios. Realmente apreciamos su aporte. ¡Esperamos que tengas un gran día!

10/10 Excellent

joshua

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The shuttle took us to Carver Hawkeye Arena
Stayed 1 night in Feb 2024
Response from Dave on Feb 19, 2024
Thank you for taking the time to leave feedback. We really appreciate your input. We hope you have a wonderful day!

8/10 Good

Joseph

Stayed 1 night in Feb 2024
Response from Dave on Mar 21, 2024
Thank you for taking time to leave feedback! We appreciate your input. We hope you have a terrific day!

10/10 Excellent

Melanne

Traveled with partner
Liked: Staff & service, amenities
I was very pleased with our stay! I had my doubts going in because there were some poor reviews but there were also some very good ones so I was counting on those. My fears were unnecessary.The hotel was very clean, up to date and the staff was wonderful. We were close to Carver Hawkeye Arena so getting there was fast. Our room (Dream Suite) had a large jacuzzi tub in it (separate from the bathroom), a king bed and a club chair seating area. TV was adjustable so you could watch it in the tub or even from the bed. Tub was a 2 person and felt wonderful after a cold day traveling. The room was quiet except for the usual hotel heater coming on and off. Bed was fine except too firm for us and that was the only negative. Not sure what other rooms have. Staff was courteous and gave us great service, even a coupon for Texas Roadhouse when we mentioned we were heading there. The breakfast area was clean although we didn't utilize it the next day. Coffee/tea/hot cocoa was available all the time (it was below zero all weekend so that was great). Needed extra pillows and staff was happy to accommodate us. Lots of places to eat in the area as well. We enjoyed our stay and the excellent service. The price point was amazing as well at $114! We will be back!
Stayed 1 night in Jan 2024
Response from Dave on Jan 26, 2024
Thank you for taking the time to leave us such great feedback! We really appreciate your input. We hope you have a terrific day!!

10/10 Excellent

Carla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Complimentary breakfast and supper. Amazing friendly staff. Discount rates for appointments at nearby hospitals with free shuttle
Stayed 1 night in Jan 2024
Response from Dave on Jan 22, 2024
Thank you for taking the time to leave feedback! We appreciate your input. Thanks for the kind words. Have a awesome day!

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is great except breakfast needs just a little upgrade
Stayed 2 nights in Jan 2024
Response from Dave on Jan 22, 2024
Thank you for taking the time to leave feedback! We appreciate your input. Have a wonderful day!

10/10 Excellent

Jason

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Good location and very clean.
Stayed 1 night in Jan 2024
Response from Dave on Jan 18, 2024
Thank you for taking the time to leave feedback. We appreciate your input. We hope you're having a wonderful year!

10/10 Excellent

Julie

Traveled with partner
Stayed 1 night in Jan 2024
Response from Dave on Jan 16, 2024
Thank you for taking the time to leave feedback. We appreciate your input. Have a wonderful day!

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Dave on Jan 11, 2024
Thank you for taking the time to leave us feedback. We appreciate your input. We hope you have a fabulous year!!

6/10 Okay

Lynda

Stayed 1 night in Jan 2024
Response from Dave on Jan 11, 2024
Thank you for taking the time to leave us feedback. We appreciate your input. We hope you have a great day!

6/10 Okay

David

Traveled with family and small children
Liked: Amenities
Disliked: Property conditions & facilities
They do a great job at getting people to and from the hospital. But would love to see them pickup and drop off at sporting events.
Stayed 2 nights in Jan 2024
Response from Dave on Jan 11, 2024
Thank you for taking the time to leave us feedback. We appreciate your input. Thank you for your ideas. We hope you have a great year!!

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Dave on Jan 11, 2024
Thank you for taking the time to leave us feedback. We appreciate your input. We hope you have a fantastic year!!

8/10 Good

Alec

Traveled with partner
Room as comfortable but hotel is showing its aga.
Stayed 1 night in Dec 2023
Response from Dave on Jan 4, 2024
Thank you for taking the time to leave feedback. We appreciate your input! We hope you are having a great new year!!

10/10 Excellent

Dartania

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The gentleman at the front desk was a pleasure to work with! Very friendly and great customer service
Stayed 1 night in Dec 2023
Response from Dave on Jan 3, 2024
Thank you for taking the time to leave feedback! We really appreciate your input!! Have a wonderful day!

6/10 Okay

Naomi

Liked: Staff & service
Stayed 1 night in Dec 2023
Response from Dave on Jan 3, 2024
Thank you for taking the time to leave feedback! We appreciate your input!! We hope you have a great day!

8/10 Good

Chad

Stayed 1 night in Dec 2023
Response from Dave on Jan 3, 2024
Thank you for taking the time to leave feedback! We really appreciate your input!! Have a fabulous day!

6/10 Okay

Jennifer

Business traveler
Disliked: Cleanliness, staff & service, room comfort
Ok for price, but not again!
Hair and pieces of toilet paper in bathroom upon arrival. Beds are hard and there was not enough pillows and towels for our stay. Wouldn’t stay here again or recommend.
Stayed 1 night in Dec 2023
Response from Dave on Dec 20, 2023
Thank you for taking the time to leave feedback. We apologize for the issues you had. We have high standards for the cleanliness of our rooms. We somehow missed that room. We do appreciate your input. Have a great day!

8/10 Good

Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Dave on Dec 20, 2023
Thank you for taking the time to leave feedback. We really appreciate your input. Have a fantastic day!

10/10 Excellent

Pamela

Traveled with partner
Liked: Amenities
I’ve stayed here before. Clean. Friendly staff. Good location, neat university, hospital and kinnick stadium
Stayed 1 night in Dec 2023
Response from Dave on Dec 6, 2023
Thank you for taking the time to leave feedback! We appreciate your input. Have a fantastic day! See you next time!!

4/10 Poor

Verified traveler

Disliked: Room comfort
The bed was extremely uncomfortable and I could hear the people in the room above me making a ton of noise until 3 am. The breakfast was undesirable, eggs were very watery. There was not a good variety of options to choose from.
Stayed 1 night in Dec 2023
Response from Dave on Dec 5, 2023
Thank you for taking the time to leave feedback. We appreciate your input. We apologize for the issues you had. We will look into them. Have a great day!

8/10 Good

SHARON

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We booked the jacuzzi suite. Very nice.
Stayed 1 night in Nov 2023
Response from Dave on Dec 5, 2023
Thank you for taking the time to leave feedback. We appreciate your input. Have a fantastic day!

8/10 Good

William

Liked: Cleanliness, staff & service
Disliked: Amenities
Restaurant in parking lot, perfect!
Stayed 1 night in Dec 2023
Response from Dave on Dec 5, 2023
Thank you for taking the time to leave feedback. We appreciate your input. Have a wonderful day!

8/10 Good

George

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place. I had 2 minor issues. The vending machine was an isdue as was in room tv. It worked, but channel lineup was crazy.
Stayed 4 nights in Nov 2023
Response from Dave on Nov 30, 2023
Thank you for taking the time to leave feedback. We appreciate your input. We'll address the issues you had. The vending machine is an outside company. We'll contact them with any issues. Have a great day!

6/10 Okay

Chindaly

Traveled with family
Disliked: Staff & service, room comfort
Stayed 1 night in Nov 2023
Response from Dave on Nov 18, 2023
Thank you for taking time to leave feedback. We appreciate your input. Have a wonderful day!

10/10 Excellent

Dawn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Dave on Nov 15, 2023
Thank you for taking the time to leave feedback! We appreciate your input. Have a wonderful day!

10/10 Excellent

Brenda

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are large, clean and comfortable. Staff are friendly and helpful.
Stayed 1 night in Nov 2023
Response from Dave on Nov 15, 2023
Thank you for taking the time to leave feedback! We appreciate your input. Have a fantastic day!

8/10 Good

Jane

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was close to Carver Hawkeye. Many eateries nearby.
Stayed 1 night in Nov 2023
Response from Dave on Nov 14, 2023
Thank you for taking time to leave feedback. We appreciate your input. Have a fantastic day!

4/10 Poor

Alma

Stayed 1 night in Nov 2023
Response from Dave on Nov 14, 2023
Thank you for taking the time to leave feedback. We appreciate your input. We apologize for not delivering you the best possible experience. Have a great day!

10/10 Excellent

Jodi

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Was kindly upgraded which was definitely appreciated and unexpected. Would appreciate additional pillows on a king bed (just 3). . Asked for 3 extra and was told just two but medically needed the third.
Stayed 1 night in Nov 2023
Response from Dave on Nov 13, 2023
Thank you for taking the time to leave us feedback. We appreciate your input. We apologize for the pillow shortage. Next time, please let the staff know that it's for medical reasons and they should accommodate you just fine. Have a wonderful day!

6/10 Okay

Charles

Stayed 1 night in Nov 2023
Response from Dave on Dec 1, 2023
Thank you for taking the time to leave us feedback. We appreciate your input. Have a great day!

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay
The stay was very good. Took a family member for hospital treatment. Hotel is very close to the hospital. It was clean. The hotel offers a nice breakfast and a light dinner during the week. Yvonne at the front desk is the absolute best.
Stayed 1 night in Nov 2023
Response from Dave on Nov 11, 2023
Thank you so much for taking the time to leave feedback! We really appreciate your feedback! Have a wonderful day!

6/10 Okay

Michael

Business traveler
Liked: Property conditions & facilities
Hotel was fine. First hotel I have ever seen that has served "dinner" However, the "dinner" was a plain salad mix, soup, and make your own sandwich in which each meat and cheese was in a separate sandwich bag. It was simple. The bed was not the most comfortable, but it was close to where I needed to be and the cost was reasonable. They nor hotels.com send me a receipt that I need for work so that is not cool.
Stayed 1 night in Nov 2023
Response from Dave on Nov 9, 2023
Thank you for taking the time to leave feedback. We appreciate your input. Have a great day!

10/10 Excellent

Brenda

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
The staff are so friendly. So impressed with the services this hotel offers to our military families who are staying here to go to the VA hospital. Rooms are roomy and beds are comfortable.
Stayed 1 night in Nov 2023
Response from Dave on Nov 9, 2023
Thank you for taking the time to leave us feedback! We really appreciate your input. See you next time. Have a wonderful day!

8/10 Good

Ernesto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Dave on Nov 8, 2023
Thank you for taking the time to leave feedback! We really appreciate your input. Have a great day!

10/10 Excellent

Nancy

Stayed 1 night in Nov 2023
Response from Dave on Nov 28, 2023
Thank you for taking the time to leave feedback. We appreciate your input. Have a fantastic day!

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Dave on Nov 8, 2023
Thank you for taking the time to leave feedback! We really appreciate your input. Have a terrific day!

10/10 Excellent

Kristi

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I called ahead for an early check in and they assured me a room would be ready by 1:30. Unfortunately, due to work we couldn't check in early. The gentleman checking us in asked if our travel was ok, he was concerned as I had planned an early check in. Staff was very thougtful and kind. We enjoyed a warm complimentary dinner of chili, hotdog and salad with cookies for dessert. The room smelled nice and was very clean. We attempted a dip in the pool, but was a bit cool for us. The pool area was very clean and the pool temperature was fine, but after a day outside for work in the cold, too cool for our blood...haha.
Stayed 1 night in Nov 2023
Response from Dave on Nov 2, 2023
Thank you for taking the time to leave feedback! We really appreciate your input. Thank you for your kind words. Have a wonderful day!

10/10 Excellent

Elizabeth

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed at this hotel before having a medical procedure, and it was a great choice. The location was incredibly convenient, and the staff was helpful and considerate. The room was comfortable, providing a welcoming place to rest before my procedure and for my husband to relax while he waited for me. I would definitely recommend this hotel to anyone needing accommodation near the hospital.
Response from Dave on Nov 1, 2023
Thank you for taking time to leave feedback. We really appreciate your input. Thank you for the kind words as well. We try to do our best to help the guests. Have a wonderful day!

10/10 Excellent

Margaret

Stayed 1 night in Oct 2023
Response from Dave on Nov 21, 2023
Thank you for taking the time to leave feedback! We appreciate your input. Have a fantastic day!

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2023
Response from Dave on Nov 8, 2023
Thank you for taking the time to leave feedback! We really appreciate your input. Have a wonderful day!

10/10 Excellent

Eunice

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023
Response from Dave on Oct 31, 2023
Thank you for taking the time to leave feedback! We really appreciate your input! Have a fantastic day!

10/10 Excellent

Jackie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Dave on Oct 30, 2023
Thank you for leaving us feedback. We really appreciate your input. Have a terrific day!

2/10 Terrible

Richard

Traveled with family
Liked: Amenities
Disliked: Staff & service
Did not provide needed handicap essentials as requested Moved Room’s 3 times Plenty of fore warning of needs & promised.
Stayed 1 night in Oct 2023
Response from Dave on Oct 30, 2023
Thanks for your feedback. We appreciate your input. We apologize that you didn't have a better experience. Our handicap rooms are not available on-line. We only have a couple of them and they are often taken. If you had called the hotel, we could have accommodated you much better.

6/10 Okay

Verified traveler

Business traveler
Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities
Mhe
The hotel is in need of updates, the breakfast wasn't worth it. Ww seen all kind of bugs in the pool room. It wasn't worth the price
Stayed 1 night in Oct 2023
Response from Dave on Oct 27, 2023
Thank you for taking time to leave feedback! We appreciate your input. We apologize for the issues you had. Thank you for bringing them to our attention. Have a great day!

8/10 Good

Jeremy

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place for a quick overnight after dropping kids off back at U of I.
Stayed 1 night in Oct 2023
Response from Dave on Oct 23, 2023
Thank you for leaving feedback. We appreciate your feedback. Have a wonderful day!

4/10 Poor

Verified traveler

Traveled with group
Disliked: Property conditions & facilities
Keep shopping, there's better places to stay
AC didn't work, food was blah, and room was way overpriced
Stayed 2 nights in Oct 2023
Response from Dave on Oct 23, 2023
Thank you for leaving feedback. We apologize for your not so great experience. Have a good day!

2/10 Terrible

John

Stayed 1 night in Oct 2023
Response from Dave on Nov 13, 2023
Thanks for leaving feedback. We appreciate your input. We apologize that you had a less than great stay. Please let us know if there is something we can do to make your next stay much better. Have a great day!