Ratings based on 120 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
88% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
3 out of 5
by A verified traveler from IL

Nice hotel close to many things

Posted Sep 4, 2015
This hotel is clean and close to restaurants, malls and other stores.
3 out of 5
by CHO KUI from Toronto

Posted Sep 4, 2015 on Hotels
The air conditioner was terrible, noise and smelly.
Comment from Hotel Management
Sep 9, 2016 by General Manager, Hotel Management
Thank you for the recent review on your stay! I'm sorry to hear that your air conditioner was noisey and smelly. The unit in the room you stayed in was replaced. We look forward to seeing you again in the future! Lindsey Ash Assistant General Manager
4 out of 5
by A verified traveler from St. Louis, MO

Posted Jul 20, 2015
Card key was programmed incorrectly for one day instead of two. When we came back to our room the next day, the keys did not work. I had to go back down to the lobby and have a staff member re-program which he did incorrectly ( used wrong room number). had to wait for him to re-program with the correct room number the second. These kind of little mistakes on the staff's part make a big difference to the convenience and overall pleasure of the guests. More attention to detail makes guests happier!
Comment from Hotel Management
Jul 24, 2015 by Hotel Manager, Hotel Management
Thank you for providing me with this feedback regarding your stay. Attention to detail is very critical for our front office team, and while they are generally very good, this feedback also assists me in reminding them how critical the little details are at our front desk. Thank you for being our guest and we would welcome the opportunity to serve you again any time. Sincerely, Neal Roth General Manager
4 out of 5
by A verified traveler from Los Angeles

Just outside Denver

Posted Jul 17, 2015
Freeway close. Excellent unexpected steakhouse nearby. We were there to eat sleep and get back on the road. Perfect for that.
Comment from Hotel Management
Jul 24, 2015 by Hotel Manager, Hotel Management
We are fortunate to have over 15 sit down restaurants off of our Exit of I-80. Thank you for being our guest and for sharing these comments and we wish you safe travels ahead. Sincerely, Neal Roth General Manager
4 out of 5
by A verified traveler

Posted Jun 29, 2015
Pull out couch-bed was not good for sleeping for our son. Thankfully staff provided a rollaway which was better.
Comment from Hotel Management
Jul 24, 2015 by Hotel Manager, Hotel Management
Thank you for taking the time out of your busy day to pass along these comments. Our sofa sleepers are all new within the past 18 months, however, our staff also knows that our roll away beds are still a little more comfortable and they are quick to offer those if it might make a guests stay a little more comfortable. We appreciate the opportunity to serve you while you were in the area and we look forward to possibly seeing you again some day. Sincerely, Neal Roth General Manager
4 out of 5
by A verified traveler

Good

Posted Jun 5, 2015 on Hotels
Nice clean rooms, wifi was fast enough for streaming, firm ish mattresses, breakfast was average,
Comment from Hotel Management
Sep 9, 2016 by General Manager, Hotel Management
Thank you for the recent review on your stay! I'm glad to hear everything was nice and clean for you. Our breakfast does offer a nice variety of options that are hot and cold for you. We look forward to seeing you again in the future! Lindsey Ash Assistant General Manager
5 out of 5
by A verified traveler from Dallas

Posted May 17, 2015
Everything was as one would hope. There are trains that go by across the highway (200 yards away), but I never heard them.
5 out of 5
by Kristan

Posted Apr 29, 2015 on Hotels
Comment from Hotel Management
Sep 9, 2016 by General Manager, Hotel Management
Thank you for the 5 star rating regarding your stay with us! We hope to see you again in the future! Lindsey Ash Assistant General Manager
5 out of 5
by Paris W.

Great stay

Posted Apr 12, 2015 on Orbitz
We drove from coast to coast and back and this was one of our pitstops. Although it wasa little more spendy than other ones in the area we loved the hotel. Great rooms. Pretty decent breakfast. Clean. Friendly employees. Would definitely recommend
3 out of 5
by Brandon from IA

One small elevator not enough

Posted Feb 28, 2015 on Hotels
A large group of young hockey players were also staying at the hotel and having only 1 slow elevator that could barely fit the luggage cart was a large problem. Other than that a decent place to stay.
Comment from Hotel Management
Sep 9, 2016 by General Manager, Hotel Management
Thank you for your review regarding your stay with us! The date you stayed on was a busier time for us with the hockey team, and we do only have the one elevator at our hotel. We appreciate your feedback and hope to see you again in the future! Lindsey Ash Assistant General Manager