Comfort Double Room | Desk, free WiFi, bed sheets
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Reviews of Sunset Inn

2 out of 5
Sunset Inn
2228 U Avenue, I 80 At Exit 225, Williamsburg, IA

Reviews

4.8
Rating 10 - Excellent. 13 out of 248 reviews" "
Rating 8 - Good. 37 out of 248 reviews" "
Rating 6 - Okay. 57 out of 248 reviews" "
Rating 4 - Poor. 55 out of 248 reviews" "
Rating 2 - Terrible. 86 out of 248 reviews" "

5.4/10

Cleanliness

5.6/10

Staff & service

4.4/10

Amenities

4.4/10

Property conditions & facilities

5.2/10

Eco-friendliness

Reviews

2/10 Terrible

Verified traveler

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2022

6/10 Okay

Murray

Liked: Cleanliness, room comfort
Stayed 1 night in Oct 2021

2/10 Terrible

David

Stayed 2 nights in Oct 2021

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2021

2/10 Terrible

Staci

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2021

4/10 Poor

Molly

Traveled with pets
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Unfriendly, charged double for my dog without warning
Stayed 1 night in Oct 2021

8/10 Good

Jayleen

Liked: Staff & service, room comfort
Ok
Not the cleanest but……all we did was sleep and the bed was surprisingly comfortable. It was sooooo quiet so we got good sleep. Not the ritz but to just sleep…it was ok
Stayed 1 night in Sep 2021

6/10 Okay

JOSHUA

Traveled with family
Disliked: Staff & service, property conditions & facilities
Run down motel, watch out for overcharging
I chose this place because it was listed as pet friendly. I declared my two dogs when I checked in. The fee is supposed to be $10 per dog. The clerk charged me $45 for my dogs and then wrote down 3 pets on the invoice. I said I only had two dogs and asked if he was charging me incorrectly for three pets. He said no, the correct charge was $45. It was late and I was too tired to argue. I believe he ripped me off. Sure, it's only $10 or so, but I'll never stay here again.
Stayed 1 night in Sep 2021

6/10 Okay

Cindy

Disliked: Amenities, property conditions & facilities
Stayed 1 night in Sep 2021

2/10 Terrible

Michael

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The whole hotel was hot and smelly, the lobby floor was dirty, the plumbing in the room didn’t work, both the sink or the tub. They changed my room to one with working plumbing, but then had problems with the door lock. Overall a nightmare.
Stayed 1 night in Sep 2021

8/10 Good

Robert

Liked: Cleanliness, staff & service
Ice machine was not working.
Stayed 1 night in Sep 2021

4/10 Poor

Beverly

Traveled with family
Disliked: Amenities, property conditions & facilities
Towels looked like unmatched beach towels. No coffee pot, no ice machine. TV didnt work window broken and screens torn.
Stayed 1 night in Sep 2021

10/10 Excellent

Cynthia

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Aug 2021

8/10 Good

Verified traveler

Well…they had rooms available. Property recently changed ownership. Still in transition.
Stayed 1 night in Aug 2021

10/10 Excellent

Miroslav

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2021

10/10 Excellent

Cynthia

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Aug 2021

2/10 Terrible

Verified traveler

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We couldn't even stay 2 nights. We didn't feel like we could even bathe there it was so bad. The room smelled, the towels did not look clean, the toilet was disgusting. I will not stay there ever again.
Stayed 2 nights in Aug 2021

2/10 Terrible

Andrew

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bath was dirty and cracked. TV didn’t work and then turned itself on at 3am
Stayed 1 night in Jul 2021

2/10 Terrible

Jared

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not happy at all
Not great at all eneded up leaving and not even using our free night stay. The guy couldnt figure out where our reservatiin was or how to do it even thought i told him the refrence number with who and all that took phone out of my hand without asking wouldnt give that back or id.
Stayed 1 night in Jul 2021

6/10 Okay

Lindsey

Disliked: Property conditions & facilities
You get what you pay for.
The room was clean but not well put together. I couldn't get 3/4 lamps to work. There were large nails hanging out of the wall, the bathtub was cracked. The hallway was not air conditioned. Otherwise it was safe, comfortable, and quiet. You get what you pay for.
Stayed 1 night in Jul 2021

6/10 Okay

Donald

Traveled with family
Liked: Cleanliness, staff & service, room comfort
The facility was ok. The room was old but clean. The bathroom was clean but run down and the hot water was just luke warm. There were mot many people staying there and it was very quiet. There was no phone in the room///but a phone book. The light fixture on the wall between the two double beds was malfunctioning. The price of the room was cheap enough.
Stayed 1 night in Jul 2021

6/10 Okay

Thomas

Stayed 1 night in Jul 2021

6/10 Okay

Verified traveler

Disliked: Staff & service
Maybe 2 or 3 guests at night
Stayed 1 night in Jul 2021

6/10 Okay

Rebecca

Traveled with family
Disliked: Property conditions & facilities
Could be batter
Lobby and hallway air conditioner was not working buckets and tubs and fans all throughout the hallway because the ceiling leaked
Stayed 1 night in Jul 2021

4/10 Poor

Verified traveler

Business traveler, Traveled with family
Disliked: Property conditions & facilities
I liked the fact that it had available rooms, but the room smelled, the air conditioner smelled, and the water came out rusty. Sorry, I would not recommend this place.
Stayed 1 night in Jun 2021

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
owner didnt speak english, no ice or vending, toilet looks like it was full of blood the water stains were so bad, water buckets in the hall from leakss in the ceiling. Go anywhere else
Stayed 2 nights in May 2021

2/10 Terrible

Randelle

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dont stay here!
A real flop house! Friday and Saturday night lukewarm showers. Sunday night no hot water. Saturday when i got back to my room the door was OPEN. My room was not made up my whole stay! Bed not made, no clean towels, trash not emptied. Second worst hotel stay of my 60 year plus life.
Stayed 3 nights in May 2021

6/10 Okay

Johnathan

Business traveler
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Keep expectations manageable
The hotel was clean enough, the staff friendly. Hotel is definitely showing its age. Spots in the hallway where water was leaking. TV remote didn't have batteries, and TV didn't turn on without remote.
Stayed 3 nights in May 2021

8/10 Good

Verified traveler

Traveled with partner
Liked: Staff & service, amenities
Its very quiet but the water had a foul smell after day 2 and there was black mold in the windowsill and in the Ac/heater unit.
Stayed 1 night in May 2021

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
Dirty nasty place. Blood stains on shower curtain beds 40 years old. Place was a dump. Didn’t even stay. Didn’t get my money back. Was only there 1 hour. Wish someone would give me my money back
Stayed 2 nights in May 2021

6/10 Okay

Steinar

Traveled with family
Liked: Staff & service
Older motel with a curry atmosphere. It'll do.
So, I've read the reviews & there is a bit of drama people engage in when coming across a no-tel motel such as this. It is the "Sunset Motel". At midnight, you are bound to be met by an old guy (with curry wafting in the air). It took 10 minutes to check in. The exterior of the place needs some slight attention, but we were there to just get some sleep. We were assigned room 123. The attempt at updating the room has fallen short, but it was clean (not "Hilton clean"... but no bed bugs, beds were made & were comfortable enough). The bathroom worked & was clean (in a Puerto Rico kind of way), but we found the water to be sketchy enough to avoid taking a shower or to brush ones teeth. Creepy people in the parking lot was actually minimal. I'd give the place 4 stars out of 10.... it does the job of providing basic services. Would i choose it again for a quick $47 place to stay? Yup. I will just brush my teeth at the 1st rest area we stop by after that. :)
Stayed 1 night in May 2021

2/10 Terrible

Verified traveler

Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Apr 2021

2/10 Terrible

Verified traveler

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I was the only person in this hotel, nobody is ever at the desk when I walk in or out. The place feels like I’m back in the 80’s. The bedding looks like it’s from the 80’s also nothing new about it. The toilet rarely flushed the shower is outdated the drain looks disgusting. The carpet and chair are old. Refrigerator in the room, and I had a New unopened water bottle inside of refrigerator. when I left for the day, when I came back the following night the room was made and my water was STOLEN!! it wasn’t in the refrigerator anymore! Wow STAY AWAY from here.
Stayed 3 nights in Mar 2021

6/10 Okay

Nathan

Stayed 2 nights in Oct 2020

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2020

2/10 Terrible

Tammy

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2020

2/10 Terrible

Gregg

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was terrible, dirty,duct tape and packaging tape around the windows bugs in the bathtub old water bottles in the refrigerator. We did not stay there,we drove home. We not reccomend anyone to stay there.
Stayed 1 night in Sep 2020

2/10 Terrible

GARY, LOUISVILLE ,KENTUCKY

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
DO NOT STAY AT THIS PROPERTY EVER. THE BEST THING ABOUT IT WAS LEAVING IT. THE WATER IN THE LAVATORY, BATH AND COMMODE WAS A VERY DARK BROWN---NO MATTER HOW MUCH YOU FLUSHED THE COMMODE. THE MANAGER POINTED OUT THAT THERE WAS DRINKING WATER IN A CONTAINER IN THE LOBBY---BUT IT LOOKED DIRTY TOO. THE PLACE WAS DILAPIDATED AND TOUT DINGY. THE MAN WHO SHARED THE ROOM WITH ME AGREED THAT THERE WAS NO WAY HE WOULD TAKE A BATH THERE MUCH LESS SHAVE OR WASH HIMSELF IN THE LAVATORY. THIS WAS THE WORST THAT EITHER MY ROOMMATE OR I HAD EVER SEEN. THE OUTSIDE APPEARANCE WAS A MESS AS WELL. THE GUTTERS WERE ALL BENT AND THERE WAS TRASH EVERYWHERE. DO NOT TRUST THE PICTURE THAT GOES WITH THIS OFFERING. THE ONLY REASON WE STAYED WAS THAT WE ARRIVED LATE AND HAD NO OTHER OPTIONS OTHER THAN SLEEPING IN OUR CAR. DO NOT STAY HERE. EVER!!!!!!!!!!!!!!!!!
Stayed 1 night in Sep 2020

2/10 Terrible

Alfredo

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible experience
It was a terrible experience restrooms broken smell in the whole hotel was horrible it was my first and last time staying at that bedbugs all over hotel
Stayed 1 night in Sep 2020

8/10 Good

Verified traveler

Stayed 1 night in Sep 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2020

2/10 Terrible

Shaun

Business traveler
Disliked: Staff & service, amenities, property conditions & facilities
Had a terrible experience. My room had black mold in all the ceiling and wall corners. The bed was damp and smelt like mildew. The carpet was also damp. Their was food and drinks left in the mini fridge when I got there. Also didn't appear that they had cleaned the floors well, as there was hair ties, change, and even a few candy wrappers on the floor.
Stayed 6 nights in Aug 2020

4/10 Poor

Grace, Mankato, MN

Traveled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The staff was very friendly and helpful. Unfortunately, the room was pretty sketchy. I felt uncomfortable there, and like it wasn't very secure/safe. It seemed dingy and musky, and the bathroom was dingy enough that I didn't want to take a shower. The mattress/pillows were quite uncomfortable, and the AC unit was torn apart in our room. There was also no potable drinking water in the room; we had to get it out of a cooler in the front reception area. So, while it was a cheap deal, it wasn't worth it to me.
Stayed 1 night in Sep 2020

2/10 Terrible

Marci

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Sep 2020

2/10 Terrible

Michael, St Louie

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
When I asked the front desk Attendant if he could fix my TV. He said “why do you need a tv. It’s late just go to bed” it was 10pm. I am a seasoned traveler. One of the worst hotels I have ever stayed at. I slept n my clothes.
Stayed 1 night in Aug 2020

2/10 Terrible

Steve

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nasty
It was smelly..dirty..dirty sheets...the owner cussed me out and told me so what the room was only 65 hotel.com didnt pick up after the owner kept calling me snd harrasing me
Stayed 1 night in Aug 2020

8/10 Good

Verified traveler

If you enjoy the smell of celery you will love this hotel. The beds were super comfortable and it was quiet. The staff was friendly and my lady had a great time.
Stayed 1 night in Aug 2020

2/10 Terrible

Verified traveler

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The holes in the walls. Poor management. Wouldn’t refund money for nights I didn’t stay after I checked out. What a rip off! Don’t book through Expedia.
Stayed 9 nights in Aug 2020

2/10 Terrible

Verified traveler

Stayed 1 night in Aug 2020

8/10 Good

DAVID

Business traveler
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2020